Need ESD direct phone number - claim suddenly disqualified with no notice!

The disqualification without notice happens sometimes when their system flags something automatically. Most likely scenario is either 1) your husband accidentally answered one of the weekly claim questions wrong (especially the "able and available" one), 2) his employer contested the claim, or 3) there's a verification issue with his ID or work history. The trick to reaching ESD is timing - call exactly at 8:00 AM when they open, not a minute later. Also, try pressing 0 repeatedly during the automated message sometimes that gets you through faster. Don't hang up if you get in the queue, even if it says the wait is long.

this exact thing happnd to me!!!! was gettin benefits then BOOM disqualified. turns out my boss told them i quit when i was FIRED. took me 3 WEEKS to get someone on phone who fixed it. ESD is such a joke omg

I was in the EXACT same situation two months ago - approved then suddenly disqualified without any notice. After DAYS of trying to reach someone, I finally used this service called Claimyr that got me connected to an ESD agent in about 15 minutes. It totally worked! They have a video demo of how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent told me I was disqualified because I answered "no" to being able to work full-time (I had a doctor appointment that ONE day but was available every other day). They fixed it right away once I explained. Check out claimyr.com if you're desperate - saved me weeks of stress!

What you're experiencing is extremely common in 2025. ESD has been overwhelmed since they updated their system in December. Something that nobody has mentioned yet is to check if the disqualification is coded. Look at your husband's claim details and check if there's a code like "DQ - 140" or something similar next to the disqualification. Each code means something different and can tell you what triggered the problem even before you get an official notice. CODES THAT ARE COMMON: "DQ-120" = Failed to be available for work "DQ-150" = Failed work search requirements "DQ-180" = Employer dispute "DQ-310" = Identity verification needed If you see any of these, you can start preparing your appeal documentation before even speaking with ESD.

THE WHOLE SYSTEM IS DESIGNED TO MAKE US GIVE UP!!!! I had to call 47 TIMES before I got through last month. They disqualified me because they said I "refused suitable work" which was COMPLETE BS. I had proof I never refused any work! Then when I finally got through the rep told me "oh that was an error in the system" and fixed it in 2 minutes. But I LOST 3 WEEKS OF BENEFITS because of their mistake!!! THEY DON'T CARE ABOUT US. They hope we'll just give up so they don't have to pay. Keep calling and DEMAND to speak to a supervisor if the first person can't help. Don't let them push you around!!!

try calling the office of your state representative. my sister did this after 3 weeks of no luck with esd directly. the rep's office has special channels to escalate and she got a call back from esd the next day

I'm an employment attorney who works with many ESD cases, and I can provide some context that might help. When a claim suddenly shows as disqualified without notice, it's typically because: 1. The system flags it for review based on automated criteria 2. It enters a queue for an adjudicator to examine 3. Your weekly benefits are temporarily suspended during this review 4. A determination letter is generated (which you haven't received yet) The "DQ-180" code you mentioned indicates an employer response issue. What often happens is employers have 10 days to respond to a claim, and if they respond late or their response contains certain keywords, the system automatically flags the claim even if they're not contesting it. Your best course of action: 1. Continue trying to reach ESD at 8:00 AM 2. Have your husband's employer contact ESD directly about the non-contest 3. Prepare a simple appeal letter (you can submit this even before receiving the official determination) 4. Continue filing weekly claims during this process Time is important here - you have 30 days from the date of the determination to appeal, not from when you actually receive the letter.

why dont they ever send emails!!!! its so annoying everything is by mail and takes forever. so old school

One more thing I just thought about - sometimes when you get disqualified, you won't see the appeal option until after you receive the official determination letter. But you can still submit an appeal before getting the letter by using the general ESD secure message system in your eServices account. Just select "Appeals" as the message type and include all relevant details, including the claim ID and the weeks that were disqualified. It's not the official appeal process, but it starts a paper trail and sometimes they'll fix obvious errors this way without requiring a formal appeal.