Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more important thing to note - this payment may have tax implications. Even though the claim is from 2021, if you received the payment in 2025, it counts as income for your 2025 taxes. ESD should send you a 1099-G form next January that you'll need to include with your tax return. Make sure your address is updated in the ESD system so you receive this form.

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Oh, I hadn't even thought about the tax implications. Thanks for pointing that out! I'll make sure my address is updated in the system right away.

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My advice is to call ESD directly to verify this payment is legitimate and get documentation. Yes, it might be legitimate back pay, but it could also be a system error. Either way, you want this documented in case questions arise later.

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good luck calling ESD lol they never pick up!!

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ESD wrongly charged me $625 overpayment - appeal denied - now all my claims stuck pending

I'm so frustrated with the ESD system right now. I've been receiving unemployment since March while working part-time. I've always reported my hours and earnings correctly every week.\n\nBack in June, I had one week where my part-time employer didn't schedule me any hours (no sick leave or vacation - just zero hours). I reported it correctly on my weekly claim. Then in July, I get hit with an overpayment notice saying I owe $625 for that week!\n\nI immediately appealed and submitted my timesheet and paystub as proof, but apparently sent it to the wrong office. At the rescheduled hearing, I was sick all night and missed the court time. By the time I got the judgment paperwork, the deadline for filing a Motion to Vacate had passed, so I filed a Petition for Review instead.\n\nJust got the decision - DENIED. Now I apparently owe $625 for a mistake THEY made. I even got my part-time employer to write a letter confirming I had zero hours that week. \n\nThe unemployment attorney I spoke with basically said "just pay it because the system is rigged and no one wins appeals against ESD." WHAT?? That's insane and unethical.\n\nNow my account shows I owe $1,120 with no breakdown of what it's for, and all my claims since then are stuck as "pending." If I pay this bogus debt, will my pending weeks get processed? Has anyone successfully fought an incorrect overpayment? Who can I contact above ESD to report this abuse of authority?

Based on my experience with ESD overpayments, here's what I'd recommend:\n\n1. Contact your state representative immediately (as others suggested)\n2. Set up a minimal payment plan to unfreeze your pending claims (even $10/month is enough)\n3. Request a formal overpayment itemization in writing\n4. File a complaint with the Washington State Office of the Attorney General (they have an online form)\n5. Keep filing your weekly claims even while this is being resolved\n\nESD's overpayment system is deeply flawed, but I've seen people successfully get these reversed with persistence and the right pressure points. Don't give up!

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Thank you for the practical advice. I'll start with the payment plan to get my pending claims moving and then work through your other suggestions. I really appreciate everyone's help on this!

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Just another thought - check if ur employer contested ur claim. Log into ur ESD account and look for any employer protests or responses. Sometimes they'll show what the employer said. That might tell u why u were denied without having to call.

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Great idea! I just checked and there's nothing visible in my online account. Just the determination letter with the RCW code but no details about what my employer said.

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Based on everything in this thread, you're dealing with a common issue where "voluntary separation packages" during downsizing get misclassified as voluntary quits. You have two parallel paths to pursue: 1. Continue with your appeal/hearing process. Start gathering ALL documentation: - The voluntary separation offer - Any communications indicating the alternative was potential layoff - Those text messages from your manager (crucial evidence) - Timeline of events leading to your separation - Witness contacts who can verify the nature of the downsizing 2. Simultaneously try reaching ESD for a redetermination: - Try the early morning calls - Consider the Claimyr service others mentioned if necessary - Specifically request a "redetermination based on new information" - Explain that this was effectively a layoff despite the terminology Don't give up on either path until one succeeds. Many people successfully overturn these denials when they can prove the voluntary separation was effectively a layoff in disguise.

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Thank you so much for laying this out so clearly. I'm gathering all my documentation now and will start calling tomorrow morning. If I can't get through after a few days I'll try that service. I'll update here if I get it resolved!

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Xan Dae

Since you were laid off and have documentation, I suspect this might be a verification or technical issue rather than a substantive problem with your claim. A few more suggestions:\n\n1. Check if the wages reported in your claim match what you actually earned - discrepancies can trigger reviews\n2. Make sure your identity verification (ID.me) is complete\n3. Double-check that your contact information is correct in the system\n4. Look for any correspondence in your eServices message center\n\nIf you get through to a representative, ask specifically if your claim is in adjudication and if so, what issue is being adjudicated. Also ask if there's anything you can do to expedite the process given your financial hardship.\n\nHang in there - the system is frustrating but persistence usually pays off eventually.

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Thanks for the detailed checklist. I've confirmed all of these items seem to be in order. I completed ID.me verification right away, my wages match my W-2s, contact info is correct, and there are no messages in my inbox. That's what makes this so frustrating - there's no indication of any problem! I'm going to try calling first thing tomorrow and if that fails, I'll reach out to my state representative. I really appreciate everyone's help and suggestions.

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My sister worked for ESD and told me a bunch of these claims are getting stuck because of the new ID verification system they put in place after all the fraud during COVID. Do you know if they asked you to verify your identity? Sometimes people miss those notices because they go to spam or get lost among other ESD messages.

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Hmm I don't remember getting anything about ID verification specifically, but now I'm worried I might have missed something. I'll double check all my emails and messages in the ESD portal. Thanks for the tip!

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I waited 9 weeks last year and then suddenly got a big deposit in my checking account with zero notification. The whole system is a mess. I'd recommend calling your local WorkSource office too - sometimes they can see notes on your account that aren't visible to you.

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I didn't even think about trying WorkSource! Will definitely give them a call tomorrow. And good to hear you eventually got your money, gives me a little hope.

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