Can't reach ESD by phone for 3 weeks - exhausted all options

same thing happend to me last month!! the trick is to call exactly at 8am when they open. dont waste ur time after 9 becuz all the lines are full by then. took me 6 days of calling right at 8 but finally got thru.

I was in the exact same situation in mid-January. My claim was in adjudication for nearly 5 weeks with no payments. Unfortunately, calling repeatedly at different times rarely works because their phone system is completely overloaded. When I finally got through to an agent, they told me they're handling a massive backlog of claims right now. Here's what actually worked for me: 1. Submit a detailed message through eServices specifically mentioning financial hardship (eviction risk) 2. Contact your state representative's office - they can sometimes expedite ESD cases 3. Follow up on your eServices messages every 72 hours (don't spam daily) The hardship situation should get you prioritized, but it might still take a week or two for resolution.

I had success using Claimyr to get through to ESD. After weeks of trying on my own, I was connected to an agent in less than 2 hours. They have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Their website is claimyr.com if you want to check it out. The agent I spoke with was able to see that my adjudication was stuck because of an employer response issue and they escalated it while I was on the phone.

If your claim is stuck in adjudication, there's likely a specific issue that needs resolving. The most common reasons are: - Employer dispute about your separation reason - Identity verification problems - Able and available questions on your weekly claims - Job search requirement issues When you do reach an agent (whether through regular calling or a service), make sure to ask them specifically what's causing the adjudication holdup. Sometimes they can resolve simple issues on the spot, but more complex ones require specialist adjudicators. Do check your eServices account for any letters or action items - sometimes there are questionnaires or document upload requirements that aren't clearly indicated.

THE ESD SYSTEM IS TOTALLY BROKEN!!!! I waited 9 WEEKS to get my claim approved last year. They don't care about regular people at all!! The only thing that finally worked was when I contacted my state senator's office and they did an inquiry on my behalf. Suddenly my claim was approved 3 days later. COINCIDENCE????? The whole system is designed to make people give up!!!!

hey quick question sorta related - if ur claim is in adjudication, do u still need to do the job search activities? i've been doing them but not sure if its necessary during adjudication or if that starts after approval?

UPDATE: I finally got through today! I tried the Claimyr service that someone mentioned in the comments and was connected to an ESD agent within about 90 minutes. The agent was actually super helpful - turns out my former employer did contest the claim saying I quit (I didn't), but the adjudicator hadn't processed all the documentation I uploaded at the beginning. The agent escalated my case and said I should have a decision within 3-5 business days. She also put a hardship flag on my account because of my potential eviction situation. Thanks everyone for the advice! I'll update when I hear about the decision.

i had something similar happen with my former job. they tried saying i was fired for misconduct when actually they eliminated my whole department!! make sure u have any emails or paperwork showing it was a layoff. the adjudicator might call u for a phone interview to explain ur side.