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Why am I still disqualified for benefits even after ESD approval letter?

I'm at my wit's end with ESD. Started my unemployment claim on July 15th and have been filing weekly for 6 weeks now. Finally got an approval letter dated August 15th saying I qualify for benefits, but when I check my weekly claims they ALL still show as 'disqualified'! I've submitted everything they asked for - ID verification, work history, even extra documentation they requested during adjudication. My eServices account shows the claim is approved but no money is coming through because of these disqualified weeks. Has anyone else dealt with this disconnect between being approved but still showing disqualified for every week? Who specifically should I contact to fix this? The general phone line is completely useless - I've been trying for days.

Mateo Rodriguez

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The same thing happened to me in March! My claim was approved but weeks stayed as disqualified. Turns out there was a job search compliance issue they never told me about. Have you been doing your 3 job search activities every week and documenting them properly? That's what was flagging mine.

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Nia Thompson

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Yes, I've been religiously doing my 3 job search activities and documenting everything exactly as required. I even uploaded additional proof just to be safe. Nothing in my account indicates any job search problems or missing documentation. It's like the left hand doesn't know what the right hand is doing at ESD!

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Aisha Abdullah

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This is actually a common technical issue in the ESD system right now. Your claim can be approved generally, but each individual week might have a separate issue that's causing the disqualification. Here's what you need to do: 1. Check your letters in eServices - look for any that mention 'fact finding' or 'adjudication' for specific weeks 2. Look at each disqualified week individually - hover over the status and it might show different disqualification reasons for different weeks 3. Most importantly, you need to speak with a claims specialist, not just a general agent. The front-line phone staff often can't see or fix these disconnects between claim approval and weekly disqualifications.

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Nia Thompson

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Thank you for this detailed help! I just checked and don't see any fact finding letters for specific weeks. When I hover over the disqualified status it just says 'disqualified' with no additional info. How do I reach a claims specialist rather than regular agent? I've been trying the main number for days with no luck.

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Ethan Wilson

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some times the computer just messs up ur claim. my freind had this happen and he went to the worksource office in person and talked to somone who did somethin on there computer and fixed it the same day. might be worth a try if theres 1 near u

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Nia Thompson

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That's a good idea, thanks! There's a WorkSource office about 20 minutes from me. Did your friend need an appointment or could he just walk in? I'll try anything at this point.

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NeonNova

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I've helped several people with this exact issue. What's happening is there's likely a "conditional approval" on your claim. This means your overall claim is approved, but there's a specific issue with each week that needs to be addressed. The most common reasons for this disconnect: 1. Income reporting issues - Did you report any part-time work during these weeks? 2. Availability questions - Did you answer "no" to being able and available for work on any weekly claim? 3. Job search verification - Even though you did your activities, there might be a flag requiring verification 4. Separation issue still in adjudication - Your overall claim might be approved but they're still investigating your job separation You definitely need to speak with a claims specialist who can see the specific codes on your account. Regular agents at the front desk of WorkSource often can't access this level of detail.

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Nia Thompson

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This is incredibly helpful, thank you! I did work part-time one week and reported exactly $320 in earnings. I never said no to being available. Maybe it's related to the part-time work? Is there a direct number for claims specialists or a specific department I should ask for when calling?

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Yuki Tanaka

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I had to deal with this back in January - approved claim but disqualified weeks. For me it was because they had my employer's response to my initial claim but they never updated the weekly statuses. I WASTED SOOOOO MUCH TIME trying to call ESD. Literally 50+ calls, always disconnected or on hold for hours just to be told they can't help. I finally got through to someone who could actually help by using Claimyr.com - it's a service that connects you with an ESD agent, usually within about 15-20 minutes. They have a demo video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. The agent I got was able to see that my weeks were stuck in some verification queue and manually pushed them through to paid status. Hope this helps!

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Carmen Diaz

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This sounds like one of those scammy services that steal your personal information. Why would you pay some third party when you can just keep calling ESD directly? Just my opinion but I wouldn't trust it.

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Yuki Tanaka

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I was skeptical too but it's not what you think. They don't need any of your claim info or ESD login. They just use a system to navigate the phone tree and wait on hold for you, then call you when they have an agent. I was desperate after weeks of trying to call ESD myself. The agent I got could see my weeks were stuck in a verification queue that the online system doesn't show.

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Nia Thompson

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At this point I'd try anything. 6 weeks without benefits is destroying my finances. I'll check out the service - getting to an actual claims specialist seems to be the key based on everyone's advice. Thanks!

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Andre Laurent

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ESD IS A JOKE!!!! I went thru EXACLTY this in April!!!! Approved claim but every week said DISQUALIFIED for 2 MONTHS!!!! They kept telling me "it's processing" but nobody could tell me WHY or when I'd get paid!!! Finally someone admitted there was a SYSTEM GLITCH with my claim!!! They had to manually fix each week!!!! THE ENTIRE SYSTEM IS BROKEN and they don't care we can't pay our bills while they "fix" things!!!

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Nia Thompson

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Oh no, 2 months?? I can barely make it through 6 weeks. Did you do anything specific to get them to check for a system glitch? I'm worried my claim is stuck in the same kind of technical error.

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NeonNova

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Quick update - since you mentioned working part-time for one week and reporting $320, that might actually explain everything. When you have part-time earnings, that week often goes into a separate review queue, and sometimes this triggers a review of all surrounding weeks too. The system does this to verify the earnings don't continue in other weeks. Your best approach is to: 1. Call and specifically ask to speak with a claims specialist about "part-time earnings verification holding up payment on an approved claim" 2. Have your pay stub or proof of those earnings ready 3. Ask them to check if there's a "weekly claims hold code" on your account that needs to be removed If they can verify your part-time earnings were reported correctly, they can often release all the weeks at once.

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Nia Thompson

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Thank you so much for this specific info! I do have my pay stub so I'll have it ready. This makes sense why all my weeks might be held up from that one part-time week. Will try calling tomorrow with these exact terms.

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Ethan Wilson

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did u check ur spam email folder? sometimes they send u emails bout why ur disqualified but they go to spam. my weeks were disqualified cuz they said i didnt do job search but the email went to spam so i didnt know

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Nia Thompson

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Just checked spam and nothing from ESD unfortunately. But thanks for the suggestion - worth checking everywhere at this point!

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Nia Thompson

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UPDATE: Finally got through to ESD today! You all were right - it was related to that part-time work week. Apparently that one week triggered a review of my entire claim. The agent manually verified my earnings and pushed all my weeks through to paid status! She said the money should be on my card within 48 hours. Such a relief! Thanks to everyone for the advice and support through this frustrating process.

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Aisha Abdullah

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Great news! This is exactly why speaking with the right specialist matters. For anyone else reading this thread with similar issues, always ask for a claims specialist who can see the detailed status codes on your account. General agents often can't see or fix these specific problems. Glad it worked out!

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Mateo Rodriguez

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So happy for you! It's such a relief when these things finally get sorted out. Thanks for updating us - gives me hope that the system does eventually work even if it takes way too long!

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