ESD weekly claim shows 'disqualified' but no decision letter or appeal option available

This literally just happened to me last month! The 'disqualified' status showed up but no letter in my correspondence or anything in the decision tab for like 5 days. I was losing my mind. Try checking under the 'pending issues' tab - sometimes they hide important stuff there that explains the disqualification. In my case, they flagged me for not reporting some income (which was totally wrong), but I couldn't see that until the letter finally appeared in my account almost a week later.

This is a known issue with the ESD system. When a disqualification occurs, there can be a 3-7 business day lag between when the status changes and when the determination letter appears in your account. Unfortunately, you won't be able to file an appeal until that determination letter is available. A few things to check: 1. Look at your previous weeks. Were you on standby status that might have expired? 2. Check if you reported any earnings for that week that might have exceeded your weekly benefit amount 3. Verify if you answered 'no' to being able and available for work 4. Confirm you completed your job search requirements (3 activities) Any of these could trigger a disqualification. I'd recommend checking your account daily for the determination letter to appear, then you'll have 30 days from the date on that letter to file your appeal.

the same bs happened 2 me. took almost 2 WEEKS 4 the letter 2 show up in my account. by then i missed my rent payment. esd system is garbage and they dont care at all about people who r struggling. when i finally got the letter it said i didnt do my work search activities even tho i DID. had to appeal and won but it took FOREVER.

I had this exact same problem and wasted DAYS trying to reach someone at ESD. After like 40+ calls I finally used a service called Claimyr (claimyr.com) that got me connected to an ESD agent in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent was able to tell me exactly why my claim was disqualified (apparently I answered a question wrong) and they fixed it right away. Saved me weeks of waiting for some letter that might never come. Worth checking out if you're desperate to find out what's going on.

wait did u get a determination letter in ur regular mail? sometimes ESD sends actual paper letters even if nothing shows up online. check ur mailbox maybe??

This type of system inconsistency happens more often than ESD admits. I've been dealing with unemployment on and off for years, and their system is full of these timing gaps that cause massive anxiety for claimants. One thing to try: log completely out of your account, clear your browser cache/cookies, and then log back in. Sometimes the system doesn't refresh properly and you might not be seeing updates that are actually there. Also, try using a different browser entirely - Chrome sometimes displays elements that Firefox doesn't and vice versa. If none of that works, you're unfortunately stuck in the waiting game until either the determination letter appears or you can reach an agent by phone. Document EVERYTHING during this time - take screenshots of the disqualification status, the empty decision tab, etc. You may need this evidence if you have to escalate your case later.

Update on your situation - I just spoke with an ESD representative today about a similar issue affecting multiple claimants. There was apparently a system glitch on their end that incorrectly flagged some claims as "disqualified" without generating the corresponding determination notices. They're working to fix it, but it might take until the end of the week. The representative advised that if you see a disqualification status but no determination letter within 7 business days, you should call the claims center and request a manual review of your claim. Be sure to mention the specific glitch with missing determination letters. One important note: this glitch does NOT affect your appeal rights. The 30-day appeal window doesn't start until you actually receive the determination letter, so your right to appeal is protected even with this delay.

typical esd. blame it on a "glitch" instead of admitting they just cant do their jobs right. even if its true u still cant get anyone on the phone to fix it!!

UPDATE: I finally got through to ESD using that Claimyr service someone recommended above. Turns out there WAS a glitch in the system! The agent said a batch of claims got incorrectly marked as disqualified during a system update. She fixed it right on the spot and my claim now shows as paid! The money should be in my account in 2-3 business days. So relieved! If anyone else is having this issue, definitely try to speak with an actual agent rather than just waiting.