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Don't forget that you CAN appeal if they end up denying your claim! I had to appeal my adjudication decision and won at the hearing. The Office of Administrative Hearings (OAH) is separate from ESD and actually gives you a fair shot.
Good to know there's an appeals process if it comes to that. Hoping it doesn't get that far though! I'm going to try all these suggestions first.
Update from my previous comment: I checked with a colleague who works directly with ESD, and there's currently a backlog in construction industry claims specifically. There were several large layoffs in the sector this quarter, and they're reviewing employer tax compliance more carefully for construction companies. This likely explains your extended wait time compared to claims from other industries.
That actually makes a lot of sense - several major projects got cancelled around the same time mine did. At least now I understand why it's taking so long. I appreciate the insider info!
Quick update question - did your money arrive yet? I'm curious because I just had my status change to paid today too!
when my claim was finally paid last year i had major issues with the deposit. turns out i entered my account # wrong by one digit when i first applied. make sure all ur banking info is 100% correct in the system! had to wait another 2 weeks to get it fixed and get my money :
omg that sounds awful!! good advice tho
typical esd. blame it on a "glitch" instead of admitting they just cant do their jobs right. even if its true u still cant get anyone on the phone to fix it!!
While it can be frustrating to deal with system issues, ESD has actually improved their response time to technical problems significantly in the past year. Glitches happen in any large computer system, especially one processing hundreds of thousands of claims. What matters is how quickly they address and resolve them, which has gotten much better recently.
UPDATE: I finally got through to ESD using that Claimyr service someone recommended above. Turns out there WAS a glitch in the system! The agent said a batch of claims got incorrectly marked as disqualified during a system update. She fixed it right on the spot and my claim now shows as paid! The money should be in my account in 2-3 business days. So relieved! If anyone else is having this issue, definitely try to speak with an actual agent rather than just waiting.
That's awesome news! So glad you got it resolved quickly. I might try that service next time I have issues because waiting for ESD to fix things on their own timeline is so stressful when you're counting on that money.
Thank you for the update! This confirms what I heard about the system glitch. Glad to hear they were able to resolve it quickly once you reached a representative. This information will be helpful for others experiencing the same issue.
Whatever you do, DON'T LOSE YOUR COOL during the hearing!!! I got frustrated when ESD kept interrupting me and started arguing, and the judge basically shut me down after that. Even if they say things that aren't true, stay calm and wait your turn to respond. It's REALLY hard but so important.
btw if u win do they pay u all the back benefits right away? i'm curious about this too
If you win your appeal, it typically takes 7-10 business days for ESD to process the judge's decision and release any back payments owed to you. Sometimes faster, sometimes slower depending on their current workload. You'll still need to have filed your weekly claims during the waiting period to receive those weeks' benefits.
What industry are you in? I'm in sales and had this EXACT situation come up during my unemployment last year. The travel requirement makes a HUGE difference in whether ESD considers it suitable or not. In my case, because I'd never had a traveling sales job before, ESD sided with me when the employer reported that I'd turned down an offer. Took some back and forth with adjudication though.
I'm in marketing analytics - previously worked at an agency where I was in-office 5 days a week. Never had any travel requirements beyond occasional client meetings in the same city. That's helpful to know ESD sided with you even when the employer reported it! Did you have to go through a formal appeal process?
No formal appeal needed! They put my claim in adjudication for about 10 days while they investigated, asked me for details about my previous work history, and ultimately determined the travel requirements made it unsuitable. Just make sure you document EVERYTHING and be very specific about how this job differs from your previous positions. Good luck!
ur overthinking this. just withdraw ur application and keep looking. its not like ur turning down an actual job offer. ive withdrawn from dozens of interviews during my unemployment when i realized the job wasnt right. esd never said anything
ya i called like 20 times and finally got threw. they said it was a "system issue" whatevr that means and fixed it. got backpay for the missed weeks but it was super stressful. make sure u check your account every week!
Just want to say good luck! I remember how stressful this was. One tip that helped me was taking screenshots of EVERYTHING - all notices, all payments, all messages. My employer tried claiming they filed their commissioner review on time when they actually missed the deadline by 2 days. I had proof and that ended the whole thing right there.
That's a great tip about taking screenshots. I'll start doing that right away. Thank you!
just start filing the new claim like 2 weeks b4 the old 1 expires so they overlap!!! thats what my friend did and she didn't miss any payments!!
This advice could actually cause problems. Filing a new claim before your benefit year ends can create conflicts in the system and potentially trigger an overpayment situation. The correct approach is to wait until your benefit year officially ends, then immediately file your new claim. Just be financially prepared for a potential gap in payments as the new claim processes.
Something that helped me avoid a long gap between claims was making sure ALL my employment history was thoroughly documented with exact dates and contact information before submitting my new claim. Also, I uploaded my ID documentation again even though they already had it from my first claim. Basically, assume they need everything verified from scratch - that seems to speed things up. If your previous claim had any issues or took longer than normal, expect similar hangups with the new one since it's likely to follow the same pattern.
Quick update on this issue: I just learned from a contact at WorkSource that ESD is currently working through a backlog of SEAP claims from January-March. They're prioritizing by filing date, so if you've been waiting 6 weeks, you should be in the upcoming batch for review. One important tip: if you can document any financial hardship (late payment notices, etc.), you can submit those through your eServices account under "Upload Documents" with the title "SEAP Hardship Documentation." This sometimes helps get your claim pulled from the general queue for expedited processing.
Just wanted to check in - any updates on your situation? Were you able to get through to ESD?
Yes! I actually used that Claimyr service you recommended and got through to ESD yesterday. The agent confirmed my claim was stuck in a "training program verification queue" and submitted an escalation ticket. She said to expect payment within 5-7 business days for all my backed-up weeks. Fingers crossed that actually happens, but at least I know what was going on now. Thanks for the suggestion!
i went thru something similar but my claim got denied b/c my boss said i was a no-call no-show even tho i texted him every day i was sick. make SURE you have proof you communicated about being sick!!!!
To follow up on your question about how long adjudication takes - it varies quite a bit depending on ESD's current workload, but typically 3-6 weeks. If you're concerned about immediate finances while waiting, you might want to look into other temporary assistance programs like: 1. Emergency Assistance programs through DSHS 2. Rental assistance programs in your county 3. Food banks and Basic Food benefits If your claim is eventually approved, you'll receive back payments for all the eligible weeks you claimed, even during the adjudication period. Just make sure to keep filing those weekly claims consistently.
Natasha Volkova
is anyone else notcing that covid made everything with esd way worse?? my 2019 claim was easy but now its like they dont even care anymore honestly
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Paolo Ricci
•It's not that they don't care - ESD had to process an unprecedented number of claims during COVID and is still catching up on staffing and training. They've made significant improvements to their systems since then, but they're definitely still dealing with the aftereffects of that surge. Many states are experiencing similar challenges with their unemployment systems.
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Javier Torres
Just wondering - did you get laid off from a major retail chain? I work in HR (not unemployment specific) and know some of the bigger companies have been really slow responding to ESD lately because they've been doing massive layoffs and their unemployment teams are swamped. Doesn't make it right but might explain the delay.
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Yara Nassar
•Yes, it was a national chain that closed about 50 stores nationwide. That actually makes a lot of sense - I bet their HR team is completely overwhelmed right now. That perspective helps, even though it doesn't solve my immediate financial concerns.
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