Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Esposito

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just make sure when u fill out that form you really emphasize how this would cause severe financial hardship!!! they look for specific language like 'unable to afford basic necessities' and 'would deplete all savings' and stuff like that. also if you have any medical issues or disabilities mention those too!!

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Yuki Tanaka

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Yeah this is def true. My brother got his waived but only after he specifically mentioned he couldn't afford his heart medication if he had to pay back the unemployment. They want to see that it's not just inconvenient but actually impossible for you to pay.

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Zara Ahmed

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I really appreciate everyone's help on this! I've submitted both the appeal (just made the 30-day deadline) and the waiver request form with all my financial documentation. I emphasized that I'm on a fixed retirement income, included my monthly expenses, and explained that the overpayment would make it impossible to afford my housing and medications. I also clearly stated that the error was due to ESD putting me on the wrong benefit type, not any mistake on my part. I'll update this thread when I hear back from them. Fingers crossed for a positive outcome!

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StarStrider

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Excellent! You've done everything right. Now it's a waiting game, which can unfortunately take 4-8 weeks for processing. If you don't hear anything after 30 days, I'd recommend following up through your eServices account message center or using Claimyr to speak with an agent directly for a status update. Best of luck!

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Aisha Khan

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One additional point worth mentioning: while you're correct to refuse this unsuitable work, keep in mind that as your unemployment claim gets older (typically after 13 weeks), the criteria for "suitable work" does gradually shift. ESD expects claimants to become somewhat more flexible with wages as time passes. In your case, at 4 months you're right around that transition point, but a 50% pay cut would still be considered too extreme. Just something to be aware of if your job search extends further.

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AstroAdventurer

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Excellent point about the duration of the claim affecting the suitable work criteria. For anyone reading this thread later, here's the general guideline: during the first 5 weeks, you can refuse work paying less than 90% of your previous wage; weeks 6-13, you can refuse less than 80%; after 13 weeks, the threshold drops to about 70%. But these are guidelines, not hard rules, and significant factors like specialized skills or experience can modify these thresholds.

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Jamal Wilson

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I had almost this EXACT situation in January!!! Former employer wanted me back at WAY lower pay for "just a few weeks" which turned into them pressuring me to stay permanently at that lower rate. I refused and reported everything to ESD. They tried to challenge my unemployment but I won because I had documentation of the original terms they offered me. GET IT IN WRITING!!!

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Carmen Lopez

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So true!! These companies think they can trap us with the old bait and switch. "Just temporary" becomes permanent real fast once they have you back at lower pay. Stand your ground OP!

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Gavin King

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Ok I'm confused about something... if I apply for SEAP but get rejected, will this affect my regular unemployment benefits in any way? I'm interested in starting a business but I CANNOT risk losing my UI right now. Has anyone been rejected but continued getting regular benefits without issues?

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Mohammed Khan

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Being rejected from SEAP won't affect your regular UI benefits at all. The program is completely optional, and a rejection just means you'll continue with the standard unemployment requirements (regular weekly claims and job search activities). I've had several clients who were rejected from SEAP but continued receiving their regular benefits without any interruption. Just make sure you keep doing your job search activities while your SEAP application is pending.

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Aaliyah Reed

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Update: I managed to reach ESD today (used Claimyr after seeing it recommended here - actually worked!). The agent explained that I needed to look specifically under the Training Benefits section in eServices, not the regular UI section. Also found out SEAP participants get connected with Small Business Development Centers for free consulting, which sounds amazing. Going to submit my application this weekend. Will update when I hear back!

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Eleanor Foster

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Great progress! The Small Business Development Center resources are incredibly valuable - make sure to take full advantage of them if you're approved. Their advisors can help refine your business plan, which increases your chances of SEAP approval and long-term business success. Wishing you the best with your application!

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Marina Hendrix

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Make sure you download and save a copy of the judge's decision when you get it! ESD's system sometimes loses documents, and having that official decision on hand can save you TONS of headaches if there are any issues with your claim in the future. I learned this the hard way when I needed to reference my appeal decision months later and could no longer access it in the portal.

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Asher Levin

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That's a great tip - I'll definitely save multiple copies. I've noticed ESD's website can be really glitchy, especially on weekends when they do updates.

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Alana Willis

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Based on what you described, you've almost certainly won your appeal. When judges catch employers misrepresenting facts, they take it very seriously. The statement about not allowing another hearing is especially telling - that's judge-speak for "I've seen enough to make my decision." After you receive the written decision (typically 7-10 days after the hearing), ESD will automatically process it and restart your benefits. You should see all back payments for the weeks you've continued to file come through as a lump sum. One thing to be aware of: your employer technically has 30 days to appeal the OAH decision to the Commissioner's Review Office, though this is relatively rare when they've been caught in a misrepresentation during the hearing.

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Asher Levin

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Thank you for this detailed explanation! I'm feeling much more confident now. One more question - will the decision explain why the judge ruled in my favor? I'd like to have that documentation for future reference.

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have u tried emailing them? sometimes that works better than phones

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Tyrone Hill

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I sent 3 emails to the general inbox over the past 2 weeks and haven't gotten any response at all. Not even an auto-reply. It's like they don't exist.

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Tyrone Hill

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UPDATE: We finally got through!!! Used the Claimyr service this morning and got connected to an actual human at ESD within 20 minutes. Turns out there was a flag on the account because my husband's employer hadn't responded to ESD's verification request. The agent was able to override it since this is a known seasonal pattern and they can see the history from previous years. Benefits should be deposited within 48 hours! I'm so relieved I could cry. Thank you everyone for your help and suggestions!

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Toot-n-Mighty

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awesome!!!! so glad u got it fixed finally!

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Alfredo Lugo

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This is a fairly common status, especially for first-time claimants. Here's what's most likely happening: - ESD's automated system is processing your claim and may be waiting for wage verification from your previous employer - The system could be running an automated identity verification against various databases - Sometimes claims get flagged for manual review based on specific criteria (industry changes, large wage differences between quarters, etc.) What's interesting is that if they needed something specifically from you, you'd typically get an alert in your online portal or a letter. Since you haven't received either, it's most likely an internal process on their end. My advice: 1. Continue filing your weekly claims without fail 2. Check your online account daily for notices 3. If it's been more than 3 weeks in this status, then it's time to contact them directly If your claim is approved, you'll receive all eligible back payments for the weeks you properly filed.

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Donna Cline

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Thank you for such a detailed explanation. I'll keep filing weekly claims and monitoring my account. I've been checking daily and nothing yet, but I'll give it another week before trying to contact them directly.

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Sydney Torres

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hey i had this too an it turned out they were waiting on identity verification but the letter went to my old address even tho i updated it in the system 🙄 you should try calling them to see whats going on. its super annoying they dont just tell you what theyre waiting for on the website

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Dylan Fisher

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This is exactly what I was talking about. Their system is so glitchy with notifications. I've heard dozens of stories of people whose claims were delayed for weeks or months because ESD was "waiting" for information they never actually requested from the claimant. Always best to be proactive and check rather than just waiting.

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Carmen Diaz

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UPDATE: I finally got through to ESD! The "pending issue" was that they needed proof of my job search activities. I've been doing the activities but hadn't uploaded the log yet because I thought that was only required after you start receiving payments. My fault for not reading everything carefully enough. I uploaded my job search log and the rep said payments should process within 48 hours. Lesson learned - make sure you're completing AND documenting all required activities from day one!

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Zoe Kyriakidou

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Thanks for updating! How did you finally get through to them?

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Carmen Diaz

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I used that Claimyr service someone mentioned above. It did work - got me connected in about 25 mins instead of hours of busy signals. Worth it to finally figure out what was wrong.

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Amara Oluwaseyi

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Glad you got it resolved! This is a common misunderstanding. Even though the monetary determination letter approves you for benefits, you still need to meet all eligibility requirements each week, including the job search requirements (usually 3 activities per week unless you have standby status). For anyone else reading this: always upload your job search log as soon as possible. Even if you think you don't need to yet, it's better to have it in the system. ESD sometimes does random checks, and if they can't verify your job search activities, they'll put a hold on payments until you provide documentation.

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Carmen Diaz

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Thanks! Money finally hit my account this morning. Such a relief. I'll definitely keep up with the weekly job search logs from now on.

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Kiara Greene

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Honestly, ESD is the worst. I waited 9 weeks for my claim last year and almost lost everything. If you have a car, I'd seriously consider doing DoorDash or Uber until your claim processes. That's what saved me. The system is completely broken and they don't care if we end up homeless.

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not everyone has a car that qualifies for those gigs tho. my car is too old for uber and doordash in my area. plus gas costs eat up the earnings

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Kiara Greene

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Good point, didn't think about that. Maybe check Craigslist for cash jobs? I know it's not ideal but sometimes you gotta do what you gotta do while waiting on ESD.

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Morita Montoya

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IMPORTANT UPDATE: I just checked the ESD website and they've added a new form specifically for hardship expedite requests. Log into your eServices account, go to your dashboard, click on 'Upload a Document' and select 'Hardship Expedite Request' from the dropdown. You'll need to upload proof of your housing situation (eviction notice, past due bills, etc). This is brand new as of last month and seems to be working faster than calling.

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Beth Ford

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THANK YOU! Just did this and uploaded my past due notices and a letter explaining my situation. Fingers crossed this works.

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Malik Davis

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THE SYSTEM IS DESIGNED TO FRUSTRATE YOU! They make everything take forever hoping people will just give up. I won my appeal last year and they still tried to deny me by saying I didn't do my job searches correctly!! Had to fight them AGAIN and didn't get paid for almost 2 MONTHS after winning my appeal. Keep calling them EVERY DAY until they pay you what they owe!!

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Oliver Wagner

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While I understand your frustration, ESD isn't intentionally delaying payments. They're processing thousands of claims with limited staff. The standard processing time after appeals is 2-3 weeks, with some exceptions for complex cases. Calling daily won't speed up the process and may actually slow things down by increasing call volume.

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Malik Davis

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That's what they WANT you to think! I've talked to 4 different agents who all told me different things. The only reason I got paid is because I kept calling until I found someone who would actually help me!

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Keisha Robinson

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UPDATE: Just wanted to let everyone know that my backpay came through this morning! It took exactly 12 business days after I received the appeal decision. All 8 weeks switched from pending to paid overnight and the money was in my account this morning. So relieved! Thanks everyone for your help and advice.

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Paolo Conti

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That's awesome news! Glad it came through in a reasonable timeframe. Did you end up needing to contact them or did it process automatically?

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Keisha Robinson

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I ended up using that Claimyr service to get through after 8 days with no updates. The ESD agent confirmed they had received my appeal decision but said it was still in the queue for processing. Four days later it all came through without any further action on my part.

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Connor Byrne

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UPDATE: I applied for standby status yesterday and just got approved today! It's good for 4 weeks, which gives me some breathing room. I'm already applying for jobs anyway, but it's a relief to know I won't get denied for the first week when I was still in shock from the layoff. Thanks everyone for your help!

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Yara Elias

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Great news! Even though you have standby status, it's still a good idea to document your job search activities. If you end up needing benefits beyond the 4-week standby period, you'll already have established a good job search routine. Best of luck with your job hunt!

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Paolo Moretti

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my cousin works at ESD and says they have a huge backlog rn so even if theres an issue with your claim youll prrbaly get approved with how short staffed they are lol

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Keisha Jackson

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This is dangerous advice. While ESD is certainly busy, their automated systems flag issues regardless of staffing. They can and do issue overpayment notices months later if they discover problems. Always follow the rules exactly to avoid future headaches.

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