Facing homelessness while ESD claim stuck pending for 4 weeks - emergency options?
I'm at my wit's end and literally about to be evicted from my apartment. I filed my unemployment claim exactly 4 weeks ago after being laid off from construction work, and it's still showing as 'pending' with no movement whatsoever. I've called the ESD number probably 50+ times but either get disconnected or am told the wait time is over 4 hours (which I can't do because my phone battery doesn't last that long and I'm conserving minutes). My savings are completely gone, I've borrowed what I could from friends, and my landlord gave me final notice yesterday. Is there ANY way to get ESD to expedite a claim when you're facing homelessness? Do they have some kind of emergency process? I'm desperate and don't know what to do. Has anyone successfully gotten their claim pushed through faster?
17 comments
Morita Montoya
There actually is a hardship expedite process, but it's not advertised on their website. Call the main ESD number and specifically tell them you need a 'hardship expedite request' due to imminent homelessness. You'll need to provide documentation - usually an eviction notice or past due rent statement. The key is getting through to an actual claims specialist who can flag your account. Don't just talk to the first tier support.
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Beth Ford
•Thank you!! I'll try this tomorrow morning. Do you know if they require the eviction notice to be official or will the late rent statements work? My landlord gave me verbal notice but I have 3 months of late notices.
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Kingston Bellamy
omg im going thru the same thing! 5 weeks pending and cant pay rent this month. the whole system is rigged against us ðŸ˜
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Joy Olmedo
•Hang in there! I was in a similar situation last month. Something that might help both of you is contacting your county's rental assistance program - many have emergency funds specifically for people waiting on unemployment. Google "[your county] emergency rental assistance" and apply ASAP as funds are limited.
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Isaiah Cross
I had this exact problem and you NEED to talk to a claims specialist. Regular agents can't expedite anything. After wasting 3 weeks trying to call, I used a service called Claimyr (claimyr.com) that got me connected to ESD in about 20 minutes instead of hours of redial hell. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Once I got through, I explained my housing situation and they flagged my claim for expedited review. Had my money 3 days later.
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Kiara Greene
•Is this legit? Seems sketchy to pay someone just to make a phone call for me..
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Isaiah Cross
•It's definitely legit - they don't make the call for you, they just get you through the phone system so YOU can talk to ESD directly. I was skeptical too but was desperate after weeks of trying. Totally worth it in my situation when I was about to lose my apartment.
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Evelyn Kelly
As someone who previously worked at ESD, I want to add some important information: 1) Make sure your weekly claims are still being filed even while your initial claim is pending 2) Contact your state representative's office - they have special liaisons with ESD who can often get claims unstuck 3) The hardship expedite is real, but requires documentation and doesn't guarantee immediate approval - it just moves you up in the queue 4) Double-check your eServices account for any alerts about missing information or identity verification issues - these are the most common reasons for long delays The system is extremely backlogged right now due to staffing shortages, and unfortunately, claims with no issues are still taking 3-5 weeks to process.
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Beth Ford
•Thank you for this detailed info. I just checked my eServices and found an alert I somehow missed asking for additional employment verification! It was from 2 weeks ago. I'm uploading the documents right now. I feel so stupid for missing this.
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Evelyn Kelly
•Don't feel bad! It happens all the time. The notifications aren't very obvious in the system. Now that you've uploaded the docs, call tomorrow and specifically mention that you just responded to an information request AND have a hardship situation. That combination should get your claim moving.
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Paloma Clark
This hapened to me to!!! 6 WEEKS with no money!!! I called ESD every single day and nothing worked until I walked into my local WorkSource office in person. They have direct lines to ESD that actually work!! The WorkSource person helped me file a hardship expedite and my claim was processed 2 days later. Try that!!!! WorkSource offices have way better access than we do trying to call!!!
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Heather Tyson
•Going to WorkSource worked for me too. Just make sure you bring ID and all your claim information with you. And get there early - they often have lines.
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Kiara Greene
Honestly, ESD is the worst. I waited 9 weeks for my claim last year and almost lost everything. If you have a car, I'd seriously consider doing DoorDash or Uber until your claim processes. That's what saved me. The system is completely broken and they don't care if we end up homeless.
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Kingston Bellamy
•not everyone has a car that qualifies for those gigs tho. my car is too old for uber and doordash in my area. plus gas costs eat up the earnings
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Kiara Greene
•Good point, didn't think about that. Maybe check Craigslist for cash jobs? I know it's not ideal but sometimes you gotta do what you gotta do while waiting on ESD.
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Morita Montoya
IMPORTANT UPDATE: I just checked the ESD website and they've added a new form specifically for hardship expedite requests. Log into your eServices account, go to your dashboard, click on 'Upload a Document' and select 'Hardship Expedite Request' from the dropdown. You'll need to upload proof of your housing situation (eviction notice, past due bills, etc). This is brand new as of last month and seems to be working faster than calling.
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Beth Ford
•THANK YOU! Just did this and uploaded my past due notices and a letter explaining my situation. Fingers crossed this works.
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