Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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When this happened to me with my unemployment claim (different from PFMLA I know but same department), I ended up having to go to the WorkSource office in person to get help. Sometimes the in-person option is the only way to cut through all the phone system nonsense. Not sure if that helps with PFMLA specifically though.
Can you actually go in person for PFMLA issues? I thought they only handled that stuff through the call center and online. Has anyone successfully done this?
UPDATE: I finally got through! For anyone dealing with this same issue in the future - I tried the email method through the secure portal AND called the main number this morning at 8:05am. Only had to wait about 30 minutes! Turns out they were trying to reach me because they needed clarification on the dates of my medical leave. The agent was able to see notes from the previous person who called me. All sorted now and my claim should be processed within 10 business days. Thanks everyone for your help and suggestions!
awesome!! so glad you got it figured out! the early morning call trick really does work sometimes
Great news! And thank you for posting the update - it's helpful for others to see what worked. Hope your surgery goes well and your PFMLA benefits come through quickly.
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I had a similar issue and I found out it was because my identity verification had expired and needed to be redone, but there was no notification about it. When I finally got through to ESD using Claimyr, they fixed it in minutes. Definitely worth checking if there's something specific holding up your claim rather than just waiting.
is that claimyr thing expensive? i might need to use it too if my claim doesn't change by tomorrow
Just wanted to update - my claim that was stuck in processing finally went to paid status this morning around 4am! Looks like they're just running behind this week. Check your account, maybe yours went through too?
Yes! Mine just changed to paid this morning too! Such a relief. Seems like they were just backed up this week for some reason. Thanks everyone for the advice and support!
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My brother works for another WA state agency and told me that ESD's phone systems are actually completely overwhelmed most days. It's not just a recording - they literally cannot handle the call volume with their current staffing. He said the best strategy is to try calling on the half-hour rather than on the hour (like 8:30, 9:30, etc) because most people call right when they open or at the top of each hour. Also, their systems do maintenance overnight and sometimes there are fewer agents in the first 30 minutes they're open because everyone's logging in and getting situated. I got through last month using this approach, calling at 8:45am on a Wednesday.
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Don't panic yet! The ESD system sometimes slows down processing times when they're doing back-end updates or when they have higher claim volumes. I've had claims stay in 'processing-ivr' for up to 5 business days before suddenly switching to 'paid' without any action on my part. That said, I'd recommend checking your Notices/Letters section in eServices to see if they've sent you any requests for information that you might have missed. If there's nothing there and you hit day 5 with no movement, then it's definitely time to call.
I checked my Notices section and there's nothing new there. Tomorrow will be day 4, so I'll try calling if it doesn't change by then. I appreciate the advice!
Just want to update everyone - my claim that was stuck in 'processing-ivr' finally moved to 'paid' this morning. It took 6 days total. I never got through to ESD on the phone, but it resolved itself. So sometimes it really is just a delay in their system without any actual issues. Hope this helps calm some nerves!
That's good to know, thanks for sharing! Mine just switched to 'paid' this morning too! Relief! Seems like they're just taking longer than usual this week for some reason.
Drake
Update: I called the tax form number and was told that because my payment was so recent, my 1099-G won't be generated until next month. The agent said I should file for an extension if I can't wait that long. So frustrating that it takes 4 months to get paid and then I have to wait even longer for the tax form! At least I know what's going on now. Thanks everyone for your help.
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Sebastian Scott
•thats exactly what happened to me!! extensions are easy to file tho, just use the irs form 4868
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Sarah Jones
•Glad you got an answer! One additional tip: When your 1099-G does arrive, double-check that the amount matches what you actually received. Since your payment came late, there's a higher chance of discrepancies. If there are any errors, you'll need to request a corrected 1099-G right away.
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Natalie Adams
my nieghbor works at h&r block and she says u can estimate ur ui income on taxes and then amend later when u get the real 1099g. might be easier than extension
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Emily Sanjay
•While that's technically possible, I'd caution against it unless you're 100% certain of the exact amount you received. Filing an amendment later is more complicated than filing an extension now. Extensions are very straightforward and give you until October to file without penalties.
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