Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

uhhh this reminds me of when my roommate went through the same thing last yr... he kept calling and calling and it turned out they needed like one more piece of paper or something? but nobody bothered to tell him until he finally got someone on the phone. try the Claimyr thing others mentioned, my roommate didnt know about that and spent like 3 weeks just calling and getting hung up on

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Seems like a lot of people have had success with that service. I'm definitely going to try it. Thanks for sharing your roommate's experience!

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Just as an update based on other comments - I've seen a significant increase in identity verification holds in 2025. ESD implemented a new verification system in January, and many legitimate claims are getting caught in it. The frustrating part is that the system often doesn't notify claimants about the hold. Hopefully that's all it is in your case - relatively easy to fix once you reach someone.

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I just tried the Claimyr service that others recommended and got through to ESD! You were right - there was an identity verification hold on my account that never showed up in my portal. The agent helped me upload my documents right over the phone and said my claim should start processing within 3-5 business days. Thank you everyone for your help!

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I experienced the exact same issue in February. After trying for days to get through, I finally used Claimyr (claimyr.com) and got connected to an ESD agent in about 15 minutes. The agent explained that my account had a technical flag that was limiting my phone options, but they fixed it immediately. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Definitely worth it when you're stuck with no other options.

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does this actually work? seems sketchy to me

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UPDATE: I finally got through! For anyone with the same problem - I called the 800-318-6022 number super early (7:58am) and just stayed silent through ALL the prompts. After about 2 minutes of various messages, it finally gave me the option to file my weekly claim. Thanks everyone for your help!

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Great to hear! Yes, calling right before they open at 8:00am is usually the best strategy. Also, for future reference, if you're having internet issues at home but have a smartphone, the eServices mobile site actually works quite well for filing weekly claims and uses very little data. It's more reliable than the phone system these days.

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Thanks for the tip about the mobile site! I didn't realize it used less data - that's really helpful to know since I'm trying to conserve my phone data until next month.

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Glad you got it resolved! This is unfortunately a common issue with ESD refunds - they get stuck in that limbo between approval and accounting. Thanks for updating us on what worked for you.

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nice! so happy u got ur money back finally!

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Glad you got through! One additional piece of advice - now that you've had contact, document everything: 1. Write down the date and time you spoke with the agent 2. Get their first name and ID number if possible 3. Note the specific promises made ("flagging your case") 4. Set a calendar reminder for 7 business days from now If you don't see movement by then, you can reference this specific interaction in any follow-up communications. This creates a paper trail that can be important if you need to escalate further. Also, continue filing your weekly claims during this adjudication period, even if they show as "pending" or "disqualified" - once adjudication completes in your favor, those weeks will be paid retroactively.

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This is really good advice - thank you! I did get his first name (Miguel) but forgot to ask for an ID number. I'll definitely keep filing my weekly claims.

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the system is such garbage. glad u got through tho! fingers crossed u get ur $$$ soon!!

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One more thing I should mention - ESD sometimes has different levels of verification. The basic ID verification and then a more thorough verification if they have specific concerns about your claim. If you're in the second category, it typically takes longer. Did you receive any specific notices about why they needed verification again after you'd already done it before?

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No, that's the weird part. I got a general notice saying "verification required" but no explanation of why they needed it again. The message just said to submit ID documents through their secure portal, which I did right away. No indication of any specific concerns.

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UPDATE: I took several of the suggestions here and finally got movement on my claim! I contacted my state representative yesterday morning, and by this afternoon I got an email from ESD saying my identity verification was complete. All my pending weekly claims now show as processing for payment! Thanks everyone for the advice - especially about contacting my representative, that really seemed to make the difference.

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