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Wait so you've been waiting 2 months in adjudication and JUST NOW contacted the governor's office? I would have done that after 3 weeks max! For what it's worth, when I had an issue last year and went through the governor's office route, it took exactly 2 weeks from my contact with them until my claim was resolved. They told me 10-15 business days was their typical timeframe for these escalations.
Just checking back - were you able to get through using any of these suggestions? The adjudication department is definitely the toughest to reach, especially with the staffing issues the other poster mentioned.
Update: I tried the adjudication number but still couldn't get through after multiple attempts. I ended up using Claimyr yesterday morning out of desperation and actually got connected to someone who could help! They transferred me to an adjudicator who reviewed my case on the spot. They're releasing my payments later this week. SUCH a relief. Also contacted my state rep who said they'd look into it, but the phone connection ended up working faster. Thanks everyone for all the suggestions!
Appeals typically take 4-6 weeks for processing before OAH schedules a hearing. Here are some tips while you wait: 1. Continue filing weekly claims (very important) 2. Gather evidence for your case (emails, texts showing you had good cause) 3. Create a timeline of events leading to your separation 4. Check your mail daily as notices only come via USPS 5. If you move, update your address with both ESD and OAH I recommend looking at the OAH website as they have guides for unemployment hearings. If you truly were forced to resign, make sure you have documentation showing the conditions that made continued employment impossible or unreasonable.
Thank you for the advice! I'll start gathering my evidence. My boss essentially told me I needed to resign or they'd find a reason to fire me, but it was in person so I don't have it in writing. Will it just be my word against theirs at the hearing?
Without direct evidence of the conversation, it will be more challenging, but not impossible. Look for circumstantial evidence: any performance reviews showing good work, sudden changes in treatment, witnesses who saw/heard anything relevant, any texts/emails that hint at the situation even if they don't state it explicitly. Document any relevant workplace issues that led to this situation. Also, during the hearing, be very specific about exactly what was said, when and where the conversation occurred, and any other details. Specific testimony is often more credible than generalities.
When i made a mistake on my hours last fall i had to call like 30 times and finally got through. the lady was super nice and fixed it right away but said next time i should contact my employer and have THEM report the correction becuase it's way faster that way. might be worth asking your employer if they can verify the correct hours to ESD directly. worth a try maybe?
Just to clarify one important point - if you reported MORE hours than you actually worked (32 vs 23), this might actually be working in your favor temporarily since you'd receive less benefits than you're entitled to. The real problem comes when you report fewer hours than you worked, as that can trigger fraud investigations. Either way, it needs to be corrected, but you're not likely facing a fraud issue here - just a bureaucratic delay. Keep trying the phone routes suggested here, and document all your attempts to contact them as proof you're trying to fix this in good faith.
FireflyDreams
wait do we still need to do the 3 job search activities even if our claims are stuck? i haven't been doing them cuz i thought my claim was denied or something
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FireflyDreams
•oh no!!!! i missed like 2 weeks of job searches thinking it didn't matter. am i totally screwed now????
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Malik Thompson
•Don't panic - document your activities for this week and moving forward. When you speak with ESD, explain the situation honestly. Sometimes they can work with you if you had a good-faith misunderstanding, especially with all the system confusion happening. But you need to start doing and recording your activities immediately.
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Amina Toure
UPDATE: My claim finally processed! It took almost 3 weeks but the money showed up in my account this morning. I never did get through to anyone at ESD, but I kept filing my weekly claims like you all suggested. For anyone else dealing with this - hang in there, it seems they are working through the backlog gradually.
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Oliver Weber
•That's great to hear! Mine's still showing as processing but hopefully it'll clear soon too. Did you get any notification that it was going to be paid or did the money just appear?
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Amina Toure
•No notification at all - it just changed from "Processing" to "Paid" in my account overnight and the money showed up in my bank account this morning. The ESD website still shows no explanation for the delay.
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