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Don't stress too much about this. Yes, ESD's systems are frustrating, but they do eventually sort things out. Just make sure you're completely honest about everything. The worst thing you can do is try to hide information because you're worried about delays. That's what really triggers the fraud investigations that can take months to resolve.
Based on all the advice here, I'd recommend taking these steps immediately: 1. Send that detailed message through eServices explaining the date discrepancy 2. Get documentation from your supervisor about your actual last day worked 3. Continue filing weekly claims accurately, reporting any additional income 4. If you don't see movement within a week, try to speak with an ESD representative directly The good news is that date mismatches are common enough that there are established procedures for handling them. The key is documenting everything clearly.
when i had this happen to me last month i was freaking out too but then it just suddenly showed approved in my account one morning!! no email or anything just check ur account everyday
UPDATE: Got through to ESD this morning! Used that Claimyr service I mentioned earlier and only had to wait about 20 minutes before speaking to someone. The agent confirmed they received my separation information and said my claim should be processed within 7-10 business days. She also suggested that I check my correspondence tab daily since that's where the decision will first appear. Feeling much better now having an actual timeframe! For anyone else stuck in adjudication limbo, I seriously recommend finding a way to speak directly with an agent rather than just waiting. Makes a huge difference to have actual information.
Thank you SO much for this update! I'm going to try Claimyr tomorrow morning. Even if they just tell me the same 7-10 day timeframe, at least I'll know they have everything they need and haven't forgotten about my claim. Really appreciate you coming back to share this!
After it shows paid, the standard processing time is 24-72 hours, excluding weekends and holidays. I've been through this a few times during seasonal layoffs. First payment after approval sometimes takes a bit longer because they're processing multiple weeks at once. I suggest checking your bank account tomorrow morning - many banks post ACH transfers overnight. Also, make sure you continue filing your weekly claims while waiting for this payment to process.
UPDATE: The TAB key method worked! I was able to finally get past the Read and Certify screen by using Tab to highlight the button and then pressing Enter. Submitted my claim successfully. Thank you all for your help! For anyone else having this issue, definitely try the keyboard navigation instead of mouse clicking.
I had a similiar problem but it was actually cuz I was answering one of the questions wrong. The system doesnt tell you which question is wrong it just gets stuck. For me it was the question about being able/available for work - I said no because I had a doctors appointment one day but apparently thats not what they mean by that question. Once I changed my answer it went through fine. Maybe double check your answers?
Cass Green
This reminds me of my claim from last fall. Actually my situation was a little different because it wasn't the governor's office, but I had to get my union rep involved. The alert thing happened to me too though. ESD's website has all these weird quirks that make you question your sanity sometimes. Like, did I really see that notification or am I just desperate and imagining things? Anyway, in my case it took about two weeks after escalation, but then everything went through at once.
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Aliyah Debovski
I just realized I didn't answer your full question. After the governor's office got involved with my claim, I received a call from an ESD specialist about 8 business days later. The call came from a blocked number, and they asked me several verification questions before discussing my claim. The specialist had clearly reviewed my file before calling. Once they fixed the issue, my portal updated within 24 hours and payment came 2 days after that. The ESD specialist mentioned they prioritize governor-elevated claims, but they still work through them in the order received. Depending on the current backlog, it could be 5-15 business days before you hear anything. If you're worried about missing a call, add a note to your ESD account (through the Contact Us section) stating your availability and best contact methods. Sometimes this helps ensure they reach you.
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Ally Tailer
•This is super helpful, thank you! I'll definitely add a note about my availability. At least now I have a better idea of what to expect.
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