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Just an update on what others have shared - yes, ESD might put your claim in adjudication for a voluntary quit, but with the clear increase in pay and reduction in commute, you should qualify under their "good cause" provisions. The adjudication process can take anywhere from 1-6 weeks based on their current workload, but they've been processing faster lately. If you do get put in adjudication, continue filing your weekly claims as normal during the waiting period. If approved (which seems likely in your case), you'll receive all back payments for those weeks. Also keep documenting your job search activities for your primary occupation while this is happening.
To summarize for you and anyone else in a similar situation: 1. You can quit a part-time job for another part-time job with better pay/conditions while on UI 2. You should expect possible adjudication (review) of your claim 3. Having documentation ready will speed up the process (offer letters, pay rates, addresses) 4. Continue filing weekly claims and conducting job searches during any review period 5. The good cause provisions specifically include "accepting a bona fide job offer with significantly better wages" and "significantly reduced commute time" Your situation checks all the boxes for a successful outcome. Good luck with the new position!
those notices are sooo confusing!!! i thought i had a phone interview but it was actually saying they already made a decision WITHOUT interviewing me and i had to appeal. the whole system is designed to trick people i swear
Just wanted to update - I filed my appeal yesterday and included all the specific details about not receiving any notification. I also requested that the overpayment be waived even if they don't reverse the disqualification decision. Now the waiting game begins... thanks everyone for your help!
Good job! Make sure you continue filing your weekly claims if you're still unemployed, like someone mentioned above. The appeal process can take 6-8 weeks, so be prepared for a wait. Keep checking your mail and eServices account daily from now on for any communication about your appeal hearing date.
Just to provide an update for everyone - I just checked ESD's Twitter account and they've officially acknowledged the system outage. Their post says: "We are currently experiencing technical difficulties with our claims filing systems. Our IT team is working to resolve the issue as quickly as possible. Claimants who are unable to file today due to this issue will not be penalized. We anticipate systems will be restored by 8AM tomorrow. We apologize for the inconvenience.
Just a quick heads-up - the system appears to be working again. I just successfully filed my weekly claim about 10 minutes ago through eServices. Might want to try again now!
I'm on week 8 of waiting for BOTH of my pending issues to be resolved so consider yourself lucky that one went away already!!! This whole system is designed to make people give up. I've called 47 times in the past month. FORTY SEVEN TIMES. And not once has a human picked up. It's absolute garbage.
UPDATE: The second pending issue just disappeared this morning! Looks like they were processed about 3 days apart. No payments showing yet but hopefully they'll come through soon. Thanks everyone for the advice and sharing your experiences!
Liam Fitzgerald
Just checking back - did the weekly claim option appear for you yet? If not, I'd recommend trying both the phone approach and visiting a WorkSource center as others have suggested. Sometimes the in-person help can resolve these issues more quickly.
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Mei Wong
Update: The weekly claim button finally appeared this morning! Looks like it was just a system delay. I was able to file for last week without any issues. Thanks everyone for your help and suggestions!
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