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Thanks everyone for the advice! I'm going to report all my hours on Saturday since that's when my shift starts. I'll also check with my supervisor to see how the company reports our overnight hours to make sure everything matches up. Really appreciate all the help!
smart move! better safe than sorry with esd lol. they take FOREVER to fix mistakes!!
THE ENTIRE ESD SYSTEM IS DESIGNED TO CONFUSE PEOPLE! This is exactly how they trip people up and then charge them with "fraud" when it was their confusing system all along. I spent THREE MONTHS fighting an overpayment because of this exact issue. Make sure you document EVERYTHING and save screenshots of your weekly claim submissions. The system is rigged against workers, especially those with non-traditional schedules.
While I understand your frustration, I don't think it's intentionally designed to confuse people. The unemployment system has to handle a wide variety of work situations, and overnight shifts are just one special case. But you're absolutely right about documenting everything - that's excellent advice for any unemployment claimant.
Just checking back - were you able to get through to ESD? What did they say about the $5 payment?
Yes! I used that Claimyr service and got through to ESD this afternoon. The agent told me there was a calculation error in their system that affected about 230 claims this week! They're manually correcting all of them and said I should see the remaining $168 deposited within 48 hours. Thanks everyone for your help and suggestions!
THE SYSTEM IS BROKEN!!! This is the third post I've seen this week about payment errors. How are people supposed to survive when ESD can't even pay the right amounts?? And you can never reach anyone there! I'm still waiting for backpay from FEBRUARY!!!! 😡😡😡
While frustrating, it's important to note that these system errors affect a small percentage of claims. When you do encounter issues, document everything carefully and be persistent in reaching out. For backpay issues specifically, you may want to contact your state representative as they can sometimes help expedite resolution of long-standing claims.
After reading all this im so glad I used Claimyr instead of calling myself. it saved me HOURS. Just google it. after 2 weeks of trying myself i paid them and got through to ESD in an hour.
Ya they call and wait on hold then call u when they get someone. Not sketchy at all they dont even ask for any personal info just ur phone number to call u back. saved my sanity for real
To directly answer your original question, here are ALL the ESD phone numbers that might help: - Main Claims Center: 800-318-6022 (best chance, but hardest to reach) - Technical Support: 855-682-0785 (limited help with claim status) - Office of Special Investigations: 800-246-9763 (only for fraud issues) - Employer Line: 877-504-5607 (not for claimants, but sometimes agents will help) If your claim has been pending more than 3 weeks, you can also try contacting your state representative's office. They often have ESD liaisons who can look into delayed claims.
When I was having trouble reaching ESD about my claim status, I used a service called Claimyr (claimyr.com) that got me through to an actual agent in about 25 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Might be helpful once you do file your claim, since these good cause quit situations often need to be discussed with an actual person.
Does that actually work? I've been trying to reach someone at ESD for 3 weeks about my adjudication and keep getting disconnected!
Thanks everyone for the clarification and advice. To recap what I've learned: 1. I meant "good cause quit" not bonding claim (oops) 2. I can't get pre-approved for benefits - have to actually quit first 3. Need to formally report issues to HR/management before quitting 4. Document EVERYTHING with dates/times/witnesses 5. Look into using my PTO while job hunting I'll start putting together my documentation and make a formal complaint to HR tomorrow. Really appreciate all the help!
Smart approach! One more tip: when you do talk to HR, follow up with an email summarizing what was discussed. Something like "As we discussed today regarding the hostile work environment..." This creates another paper trail showing you tried to resolve things properly. Good luck!
Ruby Blake
Have you been filing your weekly claims this entire time? Even while waiting for appeal and after winning, you MUST continue filing weekly claims or you won't get paid for those weeks, regardless of eligibility. I've seen many people win appeals but not get full back pay because they stopped filing weekly claims during the appeal process.
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Logan Chiang
•Yes! I've filed every single week without fail since August 2024. I was very careful about that because I read on this forum that you need to keep filing even during appeals. All my weekly claims show as "pending" in the system.
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Ella Harper
Update for anyone following this thread: I talked to the OP privately and they finally got through to ESD using the advice here. Their payment is being processed now and they should receive all back benefits within 48 hours! Sometimes it just takes persistence (and knowing exactly who to ask for).
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Logan Chiang
•Yes! Thank you all SO MUCH for your help! I finally got through and spoke to someone in the Appeals Implementation Unit. They said my claim had been caught in a technical glitch where the system wasn't properly coding my eligibility after the appeal. They fixed it manually and I should have ALL my back payments by Friday! What worked was calling right at 8am and specifically asking for the Appeals Implementation team. Can't thank this forum enough!!!
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Miles Hammonds
•congrats!! im going to try the same thing tomorrow morning!!!
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