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my friend had this exact thing happen in 2025 and he called esd and told them it was a hardship situation and they rushed it through in like 10 days. just say ur about to be evicted or something they sometimes have ways to speed it up
Thanks everyone for the helpful advice! I've started documenting my job searches better and am going to try Claimyr to get someone on the phone tomorrow. I'll update when I know more about my claim status. Fingers crossed it doesn't take the full 6+ weeks again - I just can't afford that kind of gap right now.
To give you the official answer: You should file your weekly claim through the Sunday before you start work. During that claim, you'll need to answer "yes" to the question asking if you've accepted an offer of work, and provide the date you'll start. As long as you answer all questions truthfully, you're following the proper procedure. When you start work on Monday, you'll stop filing weekly claims. If for some reason your job falls through, you can restart your claim process, but you'd need to explain the gap in filing.
This seems to be a widespread issue today. I work with unemployment claimants and have received multiple reports about this exact problem. ESD is aware of the login issues and their IT team is working on it. For anyone experiencing this problem: 1. Try using a different browser (Firefox or Edge seem to work better than Chrome currently) 2. Clear your browser cache and cookies 3. Try incognito/private browsing mode 4. If none of these work, you can file your weekly claim by phone using the automated system at 800-318-6022 5. If you miss the deadline due to verified technical issues, you can request a backdate for your weekly claim with good cause I've also heard from claimants that logging in very early in the morning (5-6am) or late at night (after 10pm) sometimes works better when they're having system issues.
Thank you for this detailed response! The incognito mode suggestion worked for me. Do you know how long they expect the system issues to continue? I'm worried about next week too.
Glad to hear incognito mode worked for you! According to the ESD technical bulletin I received this morning, they expect to have this particular issue resolved by tomorrow afternoon. However, they're planning another system maintenance this weekend (Saturday night from 11pm to Sunday 2am), so there might be additional temporary issues during that time. I always recommend filing mid-week rather than waiting until the deadline when possible.
Is anyone else having a different problem where after finally getting logged in, the "File Weekly Claim" button just doesn't appear anywhere on the dashboard? I finally got past the password reset loop using incognito mode but now I can't find where to actually file my claim!
That usually means one of two things: either your benefit year has ended and you need to file a new claim, or there's an issue with your claim that needs addressing before you can file again. Check the "Alerts" section on your dashboard - it should tell you if there's a specific action needed. If there are no alerts, try clicking on the "Claim Summary" section, and you might find the weekly claim filing option there instead of on the main dashboard.
uhhh this reminds me of when my roommate went through the same thing last yr... he kept calling and calling and it turned out they needed like one more piece of paper or something? but nobody bothered to tell him until he finally got someone on the phone. try the Claimyr thing others mentioned, my roommate didnt know about that and spent like 3 weeks just calling and getting hung up on
Just as an update based on other comments - I've seen a significant increase in identity verification holds in 2025. ESD implemented a new verification system in January, and many legitimate claims are getting caught in it. The frustrating part is that the system often doesn't notify claimants about the hold. Hopefully that's all it is in your case - relatively easy to fix once you reach someone.
I just tried the Claimyr service that others recommended and got through to ESD! You were right - there was an identity verification hold on my account that never showed up in my portal. The agent helped me upload my documents right over the phone and said my claim should start processing within 3-5 business days. Thank you everyone for your help!
Isabella Ferreira
Be very careful with the \
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Amina Toure
That's really good to know about the \
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