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UPDATE: I finally got through today! I tried the Claimyr service that someone mentioned in the comments and was connected to an ESD agent within about 90 minutes. The agent was actually super helpful - turns out my former employer did contest the claim saying I quit (I didn't), but the adjudicator hadn't processed all the documentation I uploaded at the beginning. The agent escalated my case and said I should have a decision within 3-5 business days. She also put a hardship flag on my account because of my potential eviction situation. Thanks everyone for the advice! I'll update when I hear about the decision.
i had something similar happen with my former job. they tried saying i was fired for misconduct when actually they eliminated my whole department!! make sure u have any emails or paperwork showing it was a layoff. the adjudicator might call u for a phone interview to explain ur side.
Thankfully I saved all the emails about the layoff, including the one from HR that specifically calls it a "reduction in force" and mentions the department restructuring. I uploaded those with my initial claim but I guess they didn't look at them yet. The agent I spoke with today said she could see them in my file and added notes about where to find them.
For those still waiting, I just received an email update from ESD. They confirmed they've resolved the technical issue and all remaining delayed payments should process overnight tonight. They apologized for the delay and inconvenience.\n\nLooks like they're finally getting better at communicating these issues! The email mentioned they're implementing a new notification system to alert claimants about potential delays in the future.
This reminds me of my claim from last fall. Actually my situation was a little different because it wasn't the governor's office, but I had to get my union rep involved. The alert thing happened to me too though. ESD's website has all these weird quirks that make you question your sanity sometimes. Like, did I really see that notification or am I just desperate and imagining things? Anyway, in my case it took about two weeks after escalation, but then everything went through at once.
I just realized I didn't answer your full question. After the governor's office got involved with my claim, I received a call from an ESD specialist about 8 business days later. The call came from a blocked number, and they asked me several verification questions before discussing my claim. The specialist had clearly reviewed my file before calling. Once they fixed the issue, my portal updated within 24 hours and payment came 2 days after that. The ESD specialist mentioned they prioritize governor-elevated claims, but they still work through them in the order received. Depending on the current backlog, it could be 5-15 business days before you hear anything. If you're worried about missing a call, add a note to your ESD account (through the Contact Us section) stating your availability and best contact methods. Sometimes this helps ensure they reach you.
Andre Dupont
To follow up on my earlier comment, since your appeal was specifically about a 2020 claim, the judge's decision should make ESD process your claim under the rules that were in effect at that time. This includes: 1. Job search requirements were waived for much of 2020, so you likely won't need to provide that documentation 2. The additional pandemic benefits (FPUC $600/week, later $300/week) should apply to eligible weeks 3. Extended benefits like PEUC would apply if you exhausted regular UI However, be prepared for this to take time. ESD's systems weren't designed to retroactively process claims from years ago, especially for programs that no longer exist. Document everything and be persistent with your follow-ups.
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Ethan Taylor
•Thank you so much for this information. I'll definitely document everything carefully. One last question - do you know if there's a time limit for how long ESD has to implement the judge's decision? It's already been two weeks since I got the favorable ruling.
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Carmen Lopez
ESD typically has 30 days to implement an OAH judge's decision. However, complex cases involving backdating to pandemic programs may take longer due to the technical challenges. If you haven't seen any action after 30 days, you should contact the Office of Administrative Hearings to inquire about enforcement of the decision. Remember to keep copies of the judge's decision letter and all correspondence with ESD about this matter.
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Ethan Taylor
•Thanks for the timeline info! I'll wait until the 30-day mark before escalating. I really appreciate all the help from everyone here - this whole process has been so confusing and stressful.
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