ESD phone claim disappeared online - shows 'weekly UI claim to file' even though I already filed

omg this EXACT thing happened to me last month!! the phone system accepted my claim but the website acted like i didnt file at all. i panicked and filed online too and ended up with a HUGE mess where they thought i was trying to double claim. took like 3 weeks to sort out. def dont file again online!!

This is a common synchronization issue between ESD's phone system and their web portal. What happens is the IVR (phone) system registers your claim in one database, but there's sometimes a delay in updating the web interface. In most cases, it resolves itself within 24-48 hours. Here's what I recommend: 1. Take a screenshot of the website showing "You have a weekly UI claim to file" 2. Wait until tomorrow afternoon to check again 3. If it still shows the same message after 48 hours, you'll need to contact ESD directly 4. Make sure to document the date/time you filed by phone DO NOT file again online as this can flag your account for potential fraud review, which causes significant delays.

had something similar happen last year... the phone and website were showing different things. turned out the website was just slow to update. by the next morning everything was fine and my payment processed normally. i think their systems just don't talk to each other in real time.

If you're really worried about it and can't get through on the regular ESD line (which is always jammed), I'd recommend trying Claimyr. I was in a similar situation where my claim seemed to disappear and I needed to talk to someone ASAP. Claimyr got me through to an actual ESD agent in about 25 minutes when I'd been trying for days on my own. They have a video demo that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Their website is claimyr.com if you want to check it out. Seriously saved me a ton of stress.

This is a known issue with ESD's system integration. Here's what's happening: The phone system (IVR) records your claim in its database immediately, but the web portal pulls data from a different database that gets updated through a synchronization process that runs at scheduled intervals (not continuously). This can create a window where the two systems show different status information. In most cases, your claim IS properly recorded in their main system, but the web status just hasn't updated yet. Here's what to check tomorrow: 1. Log in and look for your claim in the "Weekly claims" section, not just the homepage message 2. Check if your benefit week is listed under claim history 3. Look at your payment history to see if processing has begun If by tomorrow afternoon you don't see any progress, then it might be worth contacting them. But 90% of the time, this resolves itself by the next business day.

yah this happens sometimes. the phone system is actually more reliable than the website ime. wait til tomorrow and check again before u do anything else

Update: You all were right! I checked this morning and now the website is showing my claim as "Processing" with yesterday's date. Looks like it just needed some time for the systems to sync up. Thank you everyone for the advice and keeping me from panicking or filing twice!