Requalified for ESD by working for Instacart but still showing Disqualified - what's the problem?

You probably need to file a NEW claim, not restart the old one. That's what happened to me after disqualification. The system is terrible at explaining this. Try filing a completely new application and see if that works.

The confusion here is between "restarting" and "requalifying" - they sound similar but are totally different processes in the ESD system. Restarting is when you temporarily stopped filing weekly claims but were still eligible. Requalification after disqualification usually requires a new application because your previous claim has a permanent disqualification flag on it. Since you earned your 7x amount, you should be eligible, but you need to file a new claim entirely. Your previous claim is permanently marked as disqualified.

Been there done that!!! went thru the EXACT same thing last year. its so confusing! the rep probly meant restart as in get benefits again but what you actually have to do is a whole new claim. the old one is toast once u get that disqualified status. good luck

I had a similar issue and couldn't get a straight answer for WEEKS. Finally got through to someone at ESD who actually knew what they were talking about (took like 20+ calls). They said after a disqualification and requalifying with earnings, you 100% need to file a new claim. The old claim can never be "restarted" once disqualified. On the bright side, if you've already earned 7x your benefit amount and waited the 7 weeks, you should be good to go once you file the new claim.

After helping dozens of people with this exact issue, I can clarify: When you're disqualified and earn your way back to eligibility, you must file a completely new UI claim. The rep you spoke with unfortunately gave you incorrect information. The good news is that since you've already done the work (earning 7x your WBA and waiting 7 weeks), you should be eligible immediately once you file the new claim. Just make sure to have all your Instacart income documentation ready when you apply. One more tip: if you're having trouble getting through to ESD to confirm this (and you probably will), check out Claimyr.com - it's a service that helps you get through to an ESD agent quickly. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Saved me hours of frustration when I was dealing with a similar issue.

not to derail this but does anyone know if instacart counts as "suitable work" for ESD purposes? i got offered a job there but wasnt sure if turning it down would affect my benefits

UPDATE: I filed a completely new claim last night and it's now showing as processing instead of disqualified! Looks like you all were right - needed a new claim, not a restart. Thanks everyone for the help. Will update again once I know if it's approved.

this is why i always come to this forum instead of trusting what ESD says lol. half the time they give wrong info!!!!

Fingers crossed for you! The processing status is definitely a good sign compared to disqualified. The system is so frustrating sometimes, but glad you're making progress!