I've been trying to get through to ESD for THREE WEEKS to ask this exact question!!! The phone system is impossible - I've called 42 times and either get hung up on or told the wait is over 2 hours and then disconnected anyway. I've tried eServices messaging but no response. I'm going to miss out on benefits because I can't get a simple answer about holiday pay!

Here's the official guidance: When filing by phone, answer all questions truthfully. For holiday pay specifically: 1. When asked if you received or will receive holiday pay, press 1 for YES 2. Enter the GROSS amount (before taxes) using the keypad 3. The system will calculate any deductions automatically Keep in mind that ESD can verify your earnings with your employer, so reporting accurately is crucial. As others mentioned, your benefit will be reduced by 75% of what you earn above $162.25, not eliminated entirely unless your holiday pay exceeds your weekly benefit amount plus the earnings allowance. If you continue to have questions about the phone filing process, the automated system does have an option to speak with a claims specialist, though wait times can be long during holiday periods.

this is why i always do my claims online never by phone. the phone system is garbage and makes these kinds of mistakes way too easy. not helpful for ur current situation i know but for future reference. also try calling right at 7am thats when u have best chance of getting thru

Just checking back - were you able to get this resolved? For the benefit of others who might encounter a similar issue, it would be helpful to know what eventually worked. The phone-based weekly claim system does have these quirks that can cause problems, especially when a call is interrupted.

Am I the only one who thinks its CRAZY that they can just decide someone isnt "good enough" for a job they PROMOTED them to and then fire them?? The whole system is rigged against workers!!! At least document the issues and give people a chance to improve before cutting them loose!!

Update: We submitted the information to ESD yesterday explaining exactly what happened - that he was promoted to lead, tried his best for 3 months, but wasn't meeting expectations in that specific role, and there weren't other positions available. We emphasized that he had 3 years of good performance before the promotion. Now we're just waiting to hear back. Thanks everyone for your advice! I'll update again when we get a decision.

To answer your original question - today (March 15, 2025) isn't a federal banking holiday, but there are sometimes processing delays due to month-end reconciliation periods at some financial institutions. If your payment normally appears Wednesday morning and ESD shows it as 'paid,' I would expect it by tomorrow at the latest. For future reference, here's the process: ESD typically processes payments 48 hours after you submit your weekly claim. Then it goes through the ACH banking system which can take 1-3 business days depending on your bank's processing schedule. If you don't see it by Friday morning, that's when I'd contact ESD to investigate further.

just checked and mines finally there!! check ur account maybe yours came thru too

ESD HAS BEEN DOING THIS FOREVER!!! They delay payments even after judges order them to pay hoping people will just give up. It's criminal what they do to people who are already struggling. I waited 14 weeks after winning my appeal before I saw a dime. The system is BROKEN BY DESIGN. Don't let them wear you down.

Update: I want to thank everyone for their advice! I took several of your suggestions: 1. Called the OAH number and they confirmed our appeal should have been implemented weeks ago 2. Emailed unemployment.help with URGENT in the subject line and included all our claim details 3. Used Claimyr to finally get through to an actual person at ESD The agent I spoke with was actually very helpful once I got through. She said our payment was stuck because the appeal decision required manual processing of back payments, and it was sitting in a review queue. She escalated it while I was on the phone. This morning I checked our account and ALL 10 WEEKS have been processed for payment! They should be in our account by Monday. I'm so relieved I could cry. For anyone else stuck in appeal limbo - persistence and using multiple channels simultaneously seems to be the key. Thanks again everyone.