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Just to clarify some confusion in this thread: The Workers' Benefits Credit does use a different payment processing system than regular unemployment, but both CAN send email notifications if you've opted in. However, the WBC system has been having some notification issues lately. The best way to check is directly in your eServices account under the 'Payments' tab. You should see a payment with 'processing' or 'issued' status before it hits your bank account. If it says 'issued' but hasn't arrived in 3 business days, that's when you should contact ESD.
I HATE how they do this to people!!!! 10 WEEKS is CRIMINAL when rent is due NOW. The whole system is designed to wear us down so we give up. I had a determination that took 2 months and it was just because my former employer contested it with totally FALSE information. Even after I was approved, they held my payments for "verification" for another 3 weeks!!!! Don't get your hopes up with these people. They're totally incompetent and don't care if we end up homeless while they take their sweet time.
I can clarify a few things about what you're seeing in your account: 1. A determination dated today means a decision has been finalized on your claim 2. The "waiting week" status for your first week is significant - this is only established for claims that are approved (denied claims don't set up a waiting week) 3. The "processing" status on subsequent weeks suggests the system is preparing to issue payment It's very likely you've been approved based on these indicators. The determination letters typically appear in your online account within 24 hours of the decision date. ESD does indeed run most of their system updates overnight between approximately 11pm-3am. Once your claim is approved, the payment process typically takes 2-3 business days. Continue filing your weekly claims during this period.
I went through this exact nightmare in January. The claim was stuck in what they call "identity verification purgatory" and wouldn't show in my account. Here's what worked for me: 1. I contacted my state representative's office (find yours at leg.wa.gov) 2. Filled out their constituent services form explaining the situation 3. They contacted ESD on my behalf 4. My claim suddenly appeared in the system 2 days later State reps have special channels to ESD that regular claimants don't have access to. It's ridiculous that we have to go to these lengths, but it works.
Wait I'm confused about something... are you talking about your ESD unemployment claim or your tax refund from Washington state? Your post title mentions ESD but your description sounds like you might be waiting on a tax refund. Those are completely different systems.
ESD is a JOKE! I had almost the exact situation last year. They told me to keep filing during the penalty weeks too but then when the time came to actually pay me, suddenly there was a "new issue" they discovered. Took another MONTH to resolve. Don't trust that it'll automatically start paying!
While there can definitely be issues, most claims do transition correctly after the disqualification period. To avoid problems, make sure you're answering all weekly claim questions accurately and consistently, especially about job search activities and availability for work. Documentation is key - keep records of all your job search activities even during the disqualification period.
Louisa Ramirez
just wondering did your son check his correspondence tab in eservices? sometimes the letters only show up there and dont get mailed
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Marilyn Dixon
•Yes, he's checked everything in his eServices account - correspondence, upload documents, messages, everything. There's literally nothing there except the initial monetary determination and data sharing notices from December. That's part of what makes this so frustrating!
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Harold Oh
After reading through all this, I'd suggest a combination approach: 1. Get a live person on the phone (using whatever method works) to flag his case for priority review 2. Have him write a detailed timeline document of both layoff periods, with exact dates and supervisor names 3. Upload this timeline document to his eServices account under "Provide Additional Information" 4. Have his employer contact ESD directly to confirm both layoff situations I've seen many of these multiple-layoff scenarios get resolved once both the claimant and employer provide consistent documentation. The key is getting someone at ESD to actually look at the case.
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Marilyn Dixon
•Thank you! He's going to create that timeline document tonight. His supervisor has been supportive and said they'd contact ESD too. Really appreciate all the helpful advice from everyone here - feeling more hopeful that we can get this resolved now.
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