Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

When I was stuck waiting for an adjudication decision, calling ESD directly helped speed things up. But good luck actually getting through to them! I spent days trying to call before using Claimyr (claimyr.com) to connect with an agent. They have a video demo (https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3) that shows how it works. The service connected me to an ESD rep who could see exactly where my claim was stuck and got it moving again. Regarding your employer appeal question - yes, they can appeal, but they need to have valid grounds (proving actual misconduct), not just disagreeing with ESD's decision. I went through an appeal hearing last year, and it was intimidating but fair. The Administrative Law Judge was very thorough in reviewing all evidence.

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Thanks for the tip about Claimyr. If I don't hear anything by Monday, I might try that. I've already tried calling ESD myself about 20 times with no luck - either busy signals or disconnects after waiting on hold.

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One last bit of advice - document EVERYTHING. If your claim is approved and your employer appeals, you'll want copies of all communications, especially anything that contradicts what they might claim about your separation. Also, if you do end up with an OAH hearing, prepare thoroughly. Review all the documentation they send you beforehand, write out your key points, and be ready to clearly explain your side. The hearings are relatively formal but fair - the judges want to get to the truth. And a positive note: in my observation, ESD's initial determinations are upheld in the majority of appeal cases, especially when they've done a thorough adjudication process like they seem to be doing in your case.

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Thank you again - this is really helpful! I'll start organizing everything this weekend just in case. Fingers crossed I get good news soon and they don't appeal.

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I had a similar situation last year but it was about my job separation reason. This whole thing reminded me that I also had trouble with my identity verification taking forever before that. The system kept saying my driver's license didn't match their records even though I triple checked everything. Then my neighbor told me her cousin works at ESD and apparently they're super understaffed since 2020. Anyway, hope you get it sorted out soon!

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UPDATE: I finally got through to ESD this morning! Used the Claimyr service that someone recommended here, and it worked perfectly. Was connected to an agent in about 30 minutes. Turns out my adjudication was delayed because they needed additional information about my availability during a specific week. The agent scheduled a phone interview for next Tuesday and said my claim should be processed shortly after that if everything checks out. Thank you all for the helpful advice! I'll update again after my interview.

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Great news! For the phone interview, have your work search documentation ready and be prepared to explain any weeks where you indicated limited availability. They'll likely ask specific questions about your work search efforts and any potential barriers to accepting work. Answer honestly but make it clear you're actively seeking and available for suitable employment.

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Glad you got through! The phone interviews usually go pretty quick - mine was maybe 15 minutes. Just be straightforward about your situation and you should be fine.

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Have you considered looking into other benefits that might help bridge the gap? Sometimes when UI runs out, people qualify for programs like: - SNAP (food benefits) - Energy assistance programs - Temporary hardship assistance through DSHS Not ideal, but might help keep things afloat until work picks up again. Also, check with WorkSource - they sometimes have special programs for dislocated workers that include short-term financial assistance.

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Good suggestions. I've been too proud to look into those programs but might not have a choice soon. I'll check out WorkSource too - never thought about going there since I'm union, but worth a shot.

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One more thought: since you mentioned having kids, make sure you've filed for all tax credits you're eligible for this year. The Earned Income Tax Credit and Child Tax Credit can provide significant help if you had reduced income last year. If you've already filed, great, but if not, these credits might provide some additional funds to help bridge the gap until you find steady work again.

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We did file and got those credits, which helped. Used some to catch up on bills and put the rest in savings, which is almost gone now. Appreciate all the suggestions everyone has offered. Feels less overwhelming knowing what options are (and aren't) available.

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YES report it as fraud ASAP!! Call the fraud hotline at 800-246-9763 thats different from regular esd number. they take fraud calls quicker and can put a special flag on ur account.

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Just called the fraud line and left a message with all my info. They said someone will call back within 48 hours. This is such a nightmare but at least I'm taking all the right steps now. Thanks for the suggestion!

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For those in adjudication, here's what's likely happening: When a claim requires adjudication, it gets assigned to a specialist who reviews all documentation, may contact your employer, and determines eligibility based on law/policy. The issue is ESD is severely backlogged on these specialist reviews, despite hiring more staff over the past year. Standard wait times currently are: - Regular UI adjudication: 4-6 weeks - Quit/Fired issues: 5-8 weeks - Complex wage disputes: 6-10 weeks The governor's office trick works because they can flag your claim for expedited review, essentially jumping the queue. State representatives can do the same. It's not fair, but it's unfortunately how the system is working right now.

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this is super helpful info thx! do u work for ESD or just know alot about it??

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I don't work for ESD, but I've been through the system multiple times and have helped several family members navigate their claims. Once you understand how the process works, it's easier to have realistic expectations and know what steps to take when things stall out.

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My adjudication took 7 weeks last month, but I never thought to call the governor's office. That's actually pretty smart. My issue was that I had two employers in my base year and one of them disputed my hours. Eventually got resolved in my favor but the wait was terrible. Glad you finally got paid!

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Yeah the waiting is the worst part because you have no idea if it's going to be another day or another month! Did you get any kind of updates during your 7-week wait or was it complete silence like mine?

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Complete silence. My online account just showed "adjudication in progress" for weeks with no updates. Called probably 40+ times and either couldn't get through or got someone who just told me to keep waiting. It was infuriating.

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