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Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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yeah i had to call like 50 times before getting through. took another week to fix after that. but dont panic yet, sounds like lots of people are delayed this week so probably just the system being slow
Thanks. I'm going to give it until tomorrow afternoon. If nothing by then, I'll try calling or maybe try that Claimyr service someone mentioned above. I'll update here either way in case anyone else is in the same boat.
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Quick update: I just saw on the ESD Twitter account that they're experiencing processing delays this week due to "backend system maintenance." They're saying most claims should process within 72 hours (which is ridiculous, but at least it's an explanation). Might want to check your status again tomorrow morning.
THANK YOU for this info! I don't use Twitter so would've never seen that. 72 hours is terrible but at least it's not just my claim with a problem. I'll check again tomorrow and update here if it changes.
UPDATE: My claim just switched to paid status! Looks like it was just the system delay everyone mentioned. Thanks for all the help and suggestions - this community is amazing for keeping me sane during the unemployment process.
Great news! Glad it worked out. ESD really needs to improve their communication about these delays, but I'm happy you'll be getting your payment soon.
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Quick update - I talked to the ESD agent who helped me with this same issue and she explained that the phone system sometimes fails to record your job search activities properly. When that happens, your claim gets stuck in a weird limbo where it's partially processed but not fully submitted. The only solution is having an agent manually fix it. And yes, definitely use the eServices website from now on!
figures!! they should just get rid of the phone option if it doesnt work half the time!!!
UPDATE: I finally got through to ESD after a 2-hour wait! The agent confirmed my weekly claim WAS received through the phone system but got stuck in processing because of a "system flag" related to my job search activities. She manually reviewed and processed my claim while I was on the phone. She said my payment should arrive in 2-3 business days. Also confirmed I should definitely use the website for future claims to avoid this issue. Thanks everyone for your help!
That's great news! Glad you got it resolved. This is a common issue that many claimants encounter. The phone system works well for basic claims but struggles with any complexity. For anyone reading this in the future - the eServices website is almost always the better option for filing weekly claims.
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Update on what I shared earlier - if you can provide financial hardship documentation, you might qualify for a waiver of the overpayment entirely, even if they don't remove the "at fault" finding. Form ESD 640-001 is what you need - "Application for Overpayment Waiver." Most important though: whatever you do, keep filing your weekly claims while this gets sorted out if you're still on unemployment. An appeal doesn't stop your current claim requirements.
Thank you for this update! I'll look into that form. And yes, I'm still filing my weekly claims - thankfully I saw that advice elsewhere or I would have stopped during the appeal process.
Keisha Robinson
For tax purposes: If the original benefits were reported on a previous year's taxes, you should check with a tax professional, but generally refunded overpayments should be reported as income in the year you receive them (2025 in your case). However, you might be able to file an amended return for the original year instead. The ESD letter should provide some guidance on this too.
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QuantumQuest
•Thanks for the tax info! I'll definitely consult with my tax person when it's time to file next year. Just one more complication to deal with haha.
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GalaxyGazer
my advice: screenshot EVERYTHING from your eservices account related to this. save the letters. take photos of envelopes. document it ALL. ESD has "lost" my records before and tried to say i owed money i'd already paid. its rare but it happens
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Oliver Wagner
•This is excellent advice. I always tell people to keep unemployment documentation for at least 5 years because errors can pop up long after you think everything is resolved. Take screenshots of your eServices account balance showing zero, save PDFs of all notices, and keep your bank statements showing the refund deposit.
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