Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Quick update: I just saw on the ESD Twitter account that they're experiencing processing delays this week due to "backend system maintenance." They're saying most claims should process within 72 hours (which is ridiculous, but at least it's an explanation). Might want to check your status again tomorrow morning.
THANK YOU for this info! I don't use Twitter so would've never seen that. 72 hours is terrible but at least it's not just my claim with a problem. I'll check again tomorrow and update here if it changes.
UPDATE: My claim just switched to paid status! Looks like it was just the system delay everyone mentioned. Thanks for all the help and suggestions - this community is amazing for keeping me sane during the unemployment process.
Great news! Glad it worked out. ESD really needs to improve their communication about these delays, but I'm happy you'll be getting your payment soon.
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For tax purposes: If the original benefits were reported on a previous year's taxes, you should check with a tax professional, but generally refunded overpayments should be reported as income in the year you receive them (2025 in your case). However, you might be able to file an amended return for the original year instead. The ESD letter should provide some guidance on this too.
Thanks for the tax info! I'll definitely consult with my tax person when it's time to file next year. Just one more complication to deal with haha.
my advice: screenshot EVERYTHING from your eservices account related to this. save the letters. take photos of envelopes. document it ALL. ESD has "lost" my records before and tried to say i owed money i'd already paid. its rare but it happens
This is excellent advice. I always tell people to keep unemployment documentation for at least 5 years because errors can pop up long after you think everything is resolved. Take screenshots of your eServices account balance showing zero, save PDFs of all notices, and keep your bank statements showing the refund deposit.
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I swear ESD's system is designed to make everything as difficult as possible! Had to change my direct deposit last year and somehow ended up with TWO payments - one to each account! Then they hit me with an overpayment notice six months later. Still fighting it...
Wait, they made a mistake and paid you twice, then demanded the money back 6 MONTHS later? That's ridiculous! Have you filed an appeal?
Yeah, I'm in the appeals process now. They take forever to review anything. Just warning everyone to document EVERYTHING when you change any account details.
Just to follow up on what everyone's saying - I think the key is timing. Don't make any changes to your direct deposit info on the day before or the day of your regular payment processing. The system needs time to update, and if you try to change things while a payment is being processed, that's when problems seem to happen. Good luck!
Thanks! My payments usually process on Tuesdays, so maybe I'll make the change on Wednesday or Thursday to be safe. Appreciate all the advice!
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Just a quick update - I saw your question about whether they asked for proof of income for the payment plan. In my case, they didn't require documentation upfront, but they did ask about my current income and expenses during the phone call to determine what monthly payment would be reasonable. If you're struggling to get through on the phone, I really do recommend trying Claimyr. It saved me literally days of frustration trying to reach someone at ESD.
Thanks for following up! I'm going to try Claimyr tomorrow. At this point, I just want to get this resolved before tax season and stop worrying about whether they'll take my refund.
One more thing to consider: if you believe the overpayment was due to an ESD error rather than anything you did wrong, you can request a waiver. According to WAC 192-220-030, ESD may waive an overpayment if it would be against "equity and good conscience" to require repayment. This is separate from an appeal (which challenges whether the overpayment exists at all) and is worth looking into if you truly couldn't have prevented the overpayment situation.
Reina Salazar
yeah i had to call like 50 times before getting through. took another week to fix after that. but dont panic yet, sounds like lots of people are delayed this week so probably just the system being slow
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Lena Schultz
•Thanks. I'm going to give it until tomorrow afternoon. If nothing by then, I'll try calling or maybe try that Claimyr service someone mentioned above. I'll update here either way in case anyone else is in the same boat.
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Lena Schultz
UPDATE: Payment finally hit my account this morning! Looks like it was just delayed by a day. Relief! Thanks everyone for the reassurance.
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Gemma Andrews
•Got mine too! Just a system delay after all. Glad it worked out for everyone.
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