Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm really sorry for your loss, Ezra. Losing a spouse is incredibly difficult, especially when you're also dealing with health challenges. From what I understand about SSA rules, your survivor benefits should automatically increase to 100% of your husband's Primary Insurance Amount when you reach your Full Retirement Age of 67, since he hadn't started collecting benefits yet. However, given all the stories here about SSA's systems not always working perfectly, I'd definitely recommend being proactive about it. The advice about contacting them 2-3 months before you turn 67 is spot on. You might also want to document everything - keep records of your current benefit amounts and any communications with SSA. This will help if you need to follow up later. The online my Social Security account is also a great tool for sending secure messages when phone waits are impossible. Take care of yourself, and don't hesitate to lean on family or friends for help navigating this process.

0 coins

Thank you for the kind words and practical advice, Noah. You're absolutely right about documenting everything - that's something I hadn't thought of but makes perfect sense given how complex this all seems. I'm going to start keeping a folder with all my benefit statements and any communications I have with SSA. The idea of having a paper trail feels really important, especially after hearing about cases where the automatic adjustments didn't happen properly. I appreciate everyone in this thread sharing their experiences and advice. It's making me feel much more prepared to handle this transition when the time comes.

0 coins

I'm so sorry for your loss, Ezra. I went through a very similar situation when my wife passed away two years ago. I was 58, on SSDI for multiple sclerosis, and getting reduced survivor benefits. The good news is that yes, your benefits should automatically increase to 100% of your husband's Primary Insurance Amount when you reach your FRA at 67. Since your husband hadn't started collecting his benefits yet, you won't have to deal with the RIB-LIM reduction that others mentioned. However, I want to stress what others have said about being proactive. My benefits didn't adjust automatically - I had to contact them twice before it got sorted out. I'd recommend reaching out about 3 months before you turn 67 to make sure everything is set up correctly in their system. One practical tip that helped me: I found the best time to call SSA is Tuesday or Wednesday morning right at 8 AM when they open. The wait times are usually shorter then compared to Mondays or Fridays. Also, if you do decide to try that Claimyr service someone mentioned, just be aware there's a fee involved - but it might be worth it given your mobility challenges. The financial relief when the full benefit kicks in should help significantly with those medical costs. Hang in there - you're asking all the right questions and planning ahead, which puts you in a much better position than many people in similar situations.

0 coins

Thank you so much, Avery - this is incredibly helpful to hear from someone who went through almost the exact same situation. I'm sorry for the loss of your wife as well. It's both reassuring and concerning to know that your benefits didn't adjust automatically - definitely reinforces that I need to be proactive about this rather than just hoping the system works correctly. Your tip about calling on Tuesday or Wednesday mornings at 8 AM is great - I'm going to mark that down and try that approach when the time comes. I had been wondering about the timing, and knowing the specific days that tend to work better could save me a lot of frustration. I appreciate the heads up about Claimyr having a fee too. Given my mobility issues, it might still be worth considering if I can't get through on my own, but it's good to know upfront. Thank you for the encouragement - some days this whole process feels overwhelming, but hearing from people like you who have successfully navigated it gives me confidence that I can handle it too.

0 coins

Emma, I'm so sorry for your loss. This Medicare premium issue is unfortunately very common with survivor benefits - you're definitely being double-charged and it's not your fault at all. What's happening is that SSA's system automatically deducts Medicare premiums from retroactive payments without checking if you've already been paying directly to Medicare. The $1,380 sounds exactly right for Medicare Part B premiums over those 8 months. Here's what worked for me when I had this same issue: Call SSA first thing in the morning (7 AM when they open - much shorter wait times!) and ask specifically for a "Medicare Premium Duplicate Billing Refund." Have your bank statements ready showing your direct Medicare payments from August 2024 through February 2025. They'll verify with Medicare that you were paying directly, then process a refund that usually comes as an adjustment in a future monthly payment. Also consider switching to automatic premium deduction from your monthly benefits going forward - one less bill to manage during this difficult time. Don't get discouraged if it takes a couple tries to reach someone who understands the issue. This is a known system problem that experienced representatives can resolve quickly once you use the right terminology. You'll get your money back!

0 coins

Thank you so much for your kind words and for confirming this is a system issue, not something I did wrong! I really appreciate the specific advice about calling at 7 AM - that timing tip seems to be the secret everyone wishes they'd known earlier. I've been trying to call during my lunch breaks from work, which now I realize is probably peak time when everyone else is calling too. I'll definitely set my alarm early and try first thing tomorrow morning. Having all these specific terms like "Medicare Premium Duplicate Billing Refund" from everyone here has been incredibly helpful. It's such a relief to know that experienced representatives can resolve this quickly once I use the right language. After feeling so overwhelmed with all the paperwork and changes since my husband passed, it means a lot to have clear, actionable steps to follow. I'm feeling much more confident that I'll be able to get this sorted out and get that $1,380 back where it belongs!

0 coins

Emma, I'm so sorry for the loss of your husband. What you're experiencing is absolutely a Medicare premium double-billing issue, and it's unfortunately very common with survivor benefits. You're not alone in this! I went through something similar when I transitioned from private insurance to Medicare and then later started receiving Social Security. The SSA system automatically deducts Medicare premiums from any retroactive payments without checking whether you've already been paying them directly - it's a major system flaw that affects thousands of people. The $1,380 deduction you mentioned is almost certainly the Medicare Part B premiums for those 8 months (roughly $172-174 per month). Since you've been paying directly since age 65, you're absolutely being double-charged. Here's what I recommend based on my experience: Call SSA early in the morning (right at 7 AM when they open - much shorter wait times!) and use specific terminology like "Medicare Premium Duplicate Billing Adjustment" or "Medicare Premium Overpayment Refund." Have your bank statements ready showing all your direct Medicare payments for August 2024 through February 2025. They'll need to verify with Medicare that you were paying directly, but once confirmed, they should process a refund that typically comes as an adjustment in a future monthly payment. Also consider switching to automatic Medicare premium deduction from your survivor benefits going forward - it's much more convenient and prevents this confusion. Don't give up if the first representative doesn't understand right away. This is a known issue that any experienced SSA agent should be able to resolve. You'll get your money back!

0 coins

Thank you so much for your condolences and for sharing your experience with the transition from private insurance to Medicare and then Social Security - it really helps to understand how these system gaps affect people at different stages. I'm so grateful for the specific timing advice about calling at 7 AM - that seems to be the golden tip everyone wishes they'd known from the start! I've been trying to call during my work breaks, which is clearly the worst possible timing. I'll definitely set my alarm early tomorrow and try right when they open. Having all these precise terms like "Medicare Premium Duplicate Billing Adjustment" and "Medicare Premium Overpayment Refund" from everyone here has been invaluable. I feel much better prepared now to communicate effectively with the representatives. The reassurance that this is a known system issue affecting thousands of people really helps - when you're grieving and navigating all these new bureaucratic processes, it's easy to think you've done something wrong. I'm feeling much more confident that I can get this resolved and recover that $1,380. And you're absolutely right about switching to automatic deduction going forward - it will be one less thing to manage during this already overwhelming time. Thank you for the encouragement about persistence - I won't give up until I find someone who can help!

0 coins

I'm so sorry for your loss, Luca. What a difficult situation to be in during an already challenging time. From everything shared here, it sounds like you have some really good options to consider. The strategy of taking survivor benefits now while working and potentially switching to your own retirement benefit later seems promising if your work record is strong. One practical tip that helped me when I was navigating Social Security - when you do call or visit the office, write down your questions beforehand and ask them to walk through specific dollar amounts with your actual earnings. Sometimes the general rules sound scarier than they are when you see your real numbers. Also, don't feel pressured to make a final decision in that first appointment - you can always ask them to mail you a written estimate to review at home. The community here has given you excellent advice about the my.ssa.gov account and being specific about applying for survivor benefits only. You've got this, and remember that getting some financial relief now while you figure out the longer-term strategy is completely valid. Take care of yourself during this process.

0 coins

Thank you, Santiago. Writing down questions beforehand is such good advice - I know when I'm stressed I tend to forget half of what I wanted to ask. And you're right about asking for written estimates rather than trying to remember all the numbers they tell me. I really appreciate how supportive everyone has been in this thread. It's been overwhelming trying to figure this out on my own, but hearing from people who've actually been through similar situations makes me feel much more confident about moving forward. I'm definitely going to take that first step and get the appointment scheduled this week.

0 coins

I'm so sorry for your loss, Luca. This thread has been incredibly helpful - so many people sharing their real experiences. One thing I wanted to add that might give you some peace of mind: when I was going through this decision process, my local SSA office let me do a "what if" calculation appointment before I actually filed. They showed me exactly what my monthly benefit would be with my current earnings, what would happen if I reduced my work hours, and what my break-even point would be compared to waiting. It was really eye-opening and helped me feel confident in my decision. Also, I've found that once you start receiving benefits, the quarterly earnings reports they send make it much easier to track how the earnings limit is affecting you - it's not as mysterious as it seems beforehand. Given everything you've shared about your financial struggles, starting the survivor benefits while continuing to work part-time sounds like a reasonable path forward. You can always reassess as your situation changes. Wishing you the best as you navigate this difficult time.

0 coins

That "what if" calculation appointment sounds incredibly useful! I didn't know SSA offices would do that kind of exploratory meeting before you actually file. That takes away a lot of the pressure of having to make a final decision without seeing all the numbers first. The idea of getting those quarterly earnings reports to track how everything is working out also makes me feel better about the whole process - right now it feels like I'd be flying blind once I start benefits. Thank you for mentioning this option, Lily. I'm definitely going to ask about doing one of these calculation appointments when I call. It sounds like exactly what I need to feel confident about moving forward.

0 coins

Thank you all for the incredibly helpful responses! I've decided to apply for both early retirement and SSDI. I've gathered all my medical records going back to 2019, created a list of all treatments I've tried, and my doctor has provided a detailed statement about my limitations. I've also started tracking my daily pain levels and how they affect my work capacity. I'm still nervous about the SSDI process, but the potential difference in benefits makes it worth trying. I'll update this thread once I hear something from SSA. Thanks again for all the guidance!

0 coins

That's an excellent approach! One more recommendation: when describing your limitations to SSA, focus on your worst days, not your average days. Many applicants make the mistake of reporting what they can do on good days, which can hurt their case. Also, be very specific about workplace limitations (how long you can sit/stand, need for unscheduled breaks, days missed due to symptoms, etc.).

0 coins

Good luck Sofia! You're taking exactly the right approach by applying for both. Make sure to keep copies of everything you submit and don't get discouraged if the SSDI gets denied initially - that's unfortunately normal. The appeals process exists for a reason and many people win on appeal even after initial denials. Wishing you the best outcome!

0 coins

As someone who went through a similar situation at 61, I want to emphasize how important it is to be completely honest about your functional limitations in the SSDI application. Don't downplay your symptoms or try to be "tough" - SSA needs to understand the reality of your daily limitations. A few practical tips that helped me: - Keep a detailed log of activities you can no longer do (lifting, prolonged sitting, walking distances, etc.) - Document any accommodations your employer has made for your condition - Note how often pain interferes with concentration/focus during work - Track any sick days or early departures due to your back issues Also, consider getting a functional capacity evaluation (FCE) from a physical therapist if your doctor thinks it would help. This provides objective data about your physical limitations that can strengthen your case. The wait can be frustrating, but having both applications in the system gives you the best chance at maximizing your benefits. You're making a smart decision by pursuing both options!

0 coins

This is really helpful advice! I hadn't thought about getting a functional capacity evaluation - that sounds like it could provide exactly the kind of objective documentation SSA needs. My employer has actually made several accommodations already (adjustable desk, frequent breaks, reduced hours) so documenting those is a great idea. It's reassuring to hear from someone who went through this successfully at a similar age. Thank you for taking the time to share these practical tips!

0 coins

One more thing to consider - if you have any earnings from work in 2024 after you turn 70, make sure to report those accurately on your application. Unlike the earnings test that applies before full retirement age, there's no earnings limit once you reach 70, but SSA still needs this information for tax purposes and to ensure your benefit calculation includes any additional credits from continued work. Also, if you're planning to have taxes withheld from your Social Security benefits, you can set that up during the application process using Form W-4V, which can save you from having to make quarterly estimated tax payments later.

0 coins

That's a great point about reporting earnings after age 70! I didn't realize there was no earnings limit once you hit 70 - that's actually really encouraging since I was thinking about doing some part-time consulting work. The tax withholding tip is also super helpful. I'll definitely look into setting up the W-4V during my application so I don't have to deal with quarterly payments. Thanks for thinking of these details that I probably would have overlooked!

0 coins

This thread has been incredibly informative! As someone who's also approaching 70 (my birthday is in February 2025), I'm taking notes on all these great tips. The consensus seems clear - apply 3-4 months ahead, specify December as your benefit start month, and don't worry about any processing delays since retirement applications are much faster than disability claims. I particularly appreciate the reminder about keeping documentation and the heads up about the month-behind payment schedule. It's so reassuring to hear from people who've actually been through this process successfully. Saanvi, sounds like you've got a solid plan - best of luck with your application in September!

0 coins

Prev1...313314315316317...837Next