Will TWC backpay the weeks held during ID.me verification on next payment date?

Yes, they should include all the previously held weeks in your next payment. I went through the same exact thing in January. Once my ID.me verification went through, I received all my back weeks on my regular payment date. It showed up as one lump sum payment on my direct deposit. Just make sure your payment request dates are still valid for all those weeks they owe you.

they dont always do it on ur regular payday... mine took like 3 more days after my normal deposit day. just fyi

The TWC system processes backpayments differently than regular payment requests. While they'll typically pay all eligible weeks, there are a few things to be aware of: 1. TWC usually processes these previously-held payments within 2-3 business days after the identity verification clears in their system 2. The payment may come separately from your regular payment request 3. Check your Correspondence Inbox on the TWC portal - there should be a payment statement for each week 4. Make sure your payment request history shows all weeks as "processed" not "held" If it's been more than 5 business days since receiving that letter and you still don't see any payment activity in your account, you'll unfortunately need to contact TWC directly.

I SPENT TWO MONTHS trying to get my backpay after the ID.me nightmare!!! Their system is COMPLETELY BROKEN. After getting the letter saying they'd pay me, nothing happened for weeks. I called 78 TIMES before getting through. Then they told me there was ANOTHER hold on my account that the letter didn't mention. Had to start the process all over again. Don't assume anything with TWC - their left hand doesn't know what the right is doing!

You should try using Claimyr if you need to actually talk to someone at TWC. I was in the same boat last month - couldn't get through after trying for days. A friend told me about this service that gets you through to a TWC agent without the endless busy signals. I used it at claimyr.com and was talking to an actual person in about 20 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent I spoke with was able to tell me exactly when my held payments would be released after my ID.me verification. Gave me peace of mind instead of just guessing and stressing.

One other important thing - make sure you keep submitting your regular payment requests even while waiting for the backpay to process. I've seen too many people miss out on current benefits because they were focused on the backpay issue. You need to keep your claim active by continuing your regular biweekly payment requests.

i had id.me issues too but mine fixed itself after like 2 weeks. didnt get a letter or anything just suddenly got a big deposit with all my back weeks. check your bank account it might already be there lol

My sister works for TWC (not in benefits dept tho) and she says they're super backlogged right now with all these ID.me issues. Apparently there was some kinda system update that messed up a bunch of accounts. That's why nobody can get through on the phones.

Just to update you on my experience - after my ID.me verification went through, it took exactly 4 business days for the status in my account to change from "held" to "processed." Then I received the backpay on my regular payment day. So if you just completed verification yesterday, I'd give it until at least Tuesday or Wednesday next week before expecting to see any changes.