TWC verification hold finally cleared - how long until payment arrives?

congrats on getting thru verification! mine took about 5 business days after the hold was removed before i saw $$. but that was back in january so maybe its faster now?

It typically takes 3-5 business days for payments to process once a verification hold is removed. However, if your account shows your payment requests are still pending, it might mean the hold hasn't been fully released in the system yet, even though the representative told you everything was verified. Two things you should do: 1. Check your Correspondence Inbox on the TWC portal to see if there's a determination letter confirming the hold was removed 2. Check your Payment Status page to see if the status has changed from "pending" to "processed" If nothing changes by early next week, you should definitely call TWC again to follow up.

same thing happened 2 me last month!! the rep SAID my verification was done but my account was still stuck for another WEEK!! had to call back 3 times before someone actually fixed it on their end!! don't trust what they say, keep calling!!

Based on my experience helping several clients with TWC issues, what likely happened is that while the verification itself was completed, there could be an additional step needed to actually release the hold in their system. This is unfortunately common. What you're describing sounds like a "system release lag" - where the verification is completed but the automatic hold release didn't trigger properly. In most recent cases I've seen, these take 3-7 business days to resolve naturally, but calling back can expedite the process. If you need to speak with TWC again (which I recommend if nothing changes by Monday), try using Claimyr (claimyr.com) to get through to an agent quickly instead of dealing with the busy signals. I've had clients use their service to get through in minutes rather than spending days trying to reach TWC. They have a video demo at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh that shows how it works. When you do speak with an agent, specifically ask them to check if the verification hold has been "released in the system" and not just "completed." Those are two different statuses in their system.

This right here is why I'm DONE with TWC!!! Been dealing with them for 3 months straight. Every single time they say "oh we fixed it" and then NOTHING HAPPENS. And when you call back they act like they have no record of your previous call. Complete disaster of a system. I had to call 27 TIMES before someone finally fixed my account for real. Don't believe anything they tell you until you actually see money in your account.

After they verified me, my account updated within 2 days showing the hold was removed, but it took 4 more business days for the actual payments to process and hit my direct deposit. So about 6 business days total from verification to money. One thing that helped me was checking the Payment Status page each morning - when it changed from "pending" to "processed" I knew the money would be coming within 48 hours. If your landlord is giving you trouble, you can request a letter from TWC stating your benefits are approved and pending payment. Some landlords will accept this as proof that payment is coming. Just ask for a "benefit verification letter" next time you speak with them.

is this ur first payment? sometimes the first payment takes longer after verification. my first payment took almost 2 weeks after they said verification was done but now they come regular. hang in there

Did u do the id.me verification or was it some other kind of verification hold? cuz those are different things. id.me is faster to clear usually.

Following up on my earlier comment - if you still don't see any change by Monday afternoon, when you call back, ask them specifically: 1. Has the verification hold been completely removed from my account in the system? 2. Are there any other holds or issues preventing payment? 3. What exact date can I expect my payment to be processed? Get the representative's name and ID number too. Sometimes just noting that information makes them more likely to take extra steps to help you. Also, if you're in a financial emergency situation due to the delay, be sure to mention that. TWC has procedures for expediting payments in hardship cases, especially when the delay is on their end.