Unemployment on hold - TWC needs info about new job start date. Help!
Hey everyone, I'm having an issue with my unemployment. It's on hold because they need more information about my start date for a new job. Has anyone else dealt with this? What should I do?
17 comments


Giovanni Moretti
Ugh, I've been there. The unemployment office can be such a pain sometimes. Have you tried calling them to provide the information they need?
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AstroExplorer
•I've been trying to call all morning, but I can't get through. It's so frustrating! 😤
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Fatima Al-Farsi
•Pro tip: call right when they open. I usually have better luck getting through that way.
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AstroExplorer
•Thanks for the advice! I'll give that a shot tomorrow morning.
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Dylan Cooper
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
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Sofia Perez
•Sounds too good to be true. Is this legit?
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Dylan Cooper
•I was skeptical at first too, but it really worked for me. Saved me hours of frustration.
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Dmitry Smirnov
•$20 seems steep. Why should we have to pay to talk to someone about our benefits?
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Dylan Cooper
•I get it, but for me, it was worth it to finally get my issue resolved. Time is money, ya know?
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ElectricDreamer
Make sure you document everything! Keep a record of all your attempts to contact them and any info you provide. It might come in handy later if there are any disputes.
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Ava Johnson
Have you tried using their online portal to update your information? Sometimes that's faster than calling.
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AstroExplorer
•I didn't even know that was an option! I'll check it out, thanks!
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Miguel Diaz
This happened to me last year. Here's what I did: 1. Gathered all my employment docs, including offer letter with start date 2. Wrote a clear, concise explanation of my situation 3. Faxed everything to their office (yes, fax still works!) 4. Followed up with calls until I got through It took about a week, but they finally cleared the hold. Good luck!
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Zainab Ahmed
•Faxing? What year is it? 😂 But seriously, if it works, it works!
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Miguel Diaz
•Ikr? Sometimes the old school methods are still the best 🤷♂️
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Connor Byrne
The whole system is broken. We shouldnt have to jump through hoops just to get our benefits. Its ridiculous!
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Yara Abboud
•Preach! 🙌 The government needs to get its act together.
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