EDD claim still pending after submitting proof - what else do they need?
Hey everyone, I'm having trouble with my unemployment claim. It's still pending and I'm not sure why. I submitted a document they asked for as proof, but I haven't heard anything back. I haven't gotten any mail or updates about my claim. Has anyone else dealt with this? What other info might they need to process my claim? I'm getting worried and could use some advice.
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Lucas Schmidt
Have you checked your online account? Sometimes they post updates or requests for additional docs there without sending anything in the mail.
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Eloise Kendrick
•I did check my online account, but there's nothing new there either. It's like my claim is just sitting in limbo 😕
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Freya Collins
•Ugh, classic EDD. They love to keep us in the dark. Maybe try calling them? Fair warning tho, it's gonna be a pain in the a**
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LongPeri
•I second this. The online portal isn't always reliable. I had a similar issue and found out they needed more info only after calling.
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Oscar O'Neil
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Sara Hellquiem
•Sounds sketchy. Is this legit? $20 just to make a phone call?
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Oscar O'Neil
•I get the skepticism, but yeah, it's legit. Saved me hours of frustration. Sometimes you gotta pay to play with these government agencies 🤷♂️
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Charlee Coleman
•How long did it take for them to get you connected to an agent?
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Oscar O'Neil
•It took about 45 minutes, but I didn't have to do anything. Just got a call when they had an agent on the line. Way better than spending all day hitting redial.
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Liv Park
Here's what you need to do: 1. Double-check your online account for any messages or requests. 2. Make sure all your personal info is up to date in the system. 3. If you submitted proof, call and confirm they received it. 4. Ask if there's any additional info they need. 5. Request a status update and ask for a timeline. 6. If they can't help, ask to speak with a tier 2 specialist. 7. Keep a record of all your calls and who you spoke with. 8. Follow up weekly if you don't hear back. Stay persistent! The system is overwhelmed, but squeaky wheel gets the grease. Good luck!
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Eloise Kendrick
•Wow, thank you so much for this detailed advice! I'll definitely follow these steps. Really appreciate you taking the time to write all this out 🙏
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Leeann Blackstein
•This is solid advice. I'd add: if you can, try calling right when they open. Sometimes you can catch them before the lines get jammed.
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Ryder Greene
lol welcome to EDD hell. been waiting 3 months for my claim to process. system is broken af 🤡
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Carmella Fromis
Have you tried reaching out to your local state representative? Sometimes they can help push things along with EDD.
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Theodore Nelson
•This! My claim was stuck for weeks until I contacted my assemblyman's office. They got it sorted in days.
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Eloise Kendrick
•I hadn't even thought of that. How do I find out who my local rep is?
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Carmella Fromis
•Just google '[your city] state representative' and it should pop up. Most have forms on their websites for constituent services.
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AaliyahAli
Ugh, I feel you. I'm in the same boat. Been pending for weeks now. This whole system is a joke. Anyone else think they're doing this on purpose to save money? 🤔
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Ellie Simpson
•Nah, never attribute to malice what can be explained by incompetence. EDD's just a mess rn
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Arjun Kurti
•Idk man, seems sus to me. Why else would they make it so hard to get help? 🤷♀️
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Raúl Mora
Pro tip: if you call, have ALL your info ready. Claim number, exact dates, any correspondence you've had. The more prepared you are, the smoother it'll go.
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Margot Quinn
Anyone else notice that the EDD website is always "down for maintenance" when you actually need to use it? 🙄
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Evelyn Kim
•omg yes! It's like they know exactly when I'm gonna log in and shut it down just to mess with me 😂
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Diego Fisher
Hey OP, what kind of proof did they ask for? Sometimes they need really specific documents and if it's not exactly what they want, they just let it sit there without telling you.
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Eloise Kendrick
•They asked for proof of employment. I sent in my last few pay stubs, but maybe that wasn't enough?
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Diego Fisher
•Might not be. They sometimes want a letter from your employer or your W2. Def worth calling to check if what you sent meets their requirements.
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