EDD not sending payment notifications or confirming receipt of income docs - what to do?

Ugh, I'm in the same boat. It's so frustrating when you don't know what's going on with your claim. Have you tried logging into your online account to check the status?

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Double-check that you uploaded all required documents correctly. Sometimes the system glitches and doesn't save them. 2. Call the unemployment office first thing in the morning. Like, right when they open. You'll have a better chance of getting through. 3. If you can't get through on the phone, try sending a message through your online account. Be specific about your issue. 4. Keep a record of all your attempts to contact them. This can be helpful if there are delays in your payments. 5. Check if there are any local unemployment assistance offices open. Sometimes in-person help is available. 6. As a last resort, contact your local state representative. They can sometimes intervene on your behalf. Don't give up! The system is overwhelmed, but persistence usually pays off.

have u tried faxing ur documents? i know it sounds old school but sometimes it works when the online system is being glitchy

I swear the unemployment office is run by clowns 🤡 How hard is it to process some paperwork and send a notification? We're all out here struggling and they can't even do the bare minimum.

Pro tip: set up email notifications for your account if you haven't already. Sometimes they send updates that way even if the online portal doesn't show changes.

anyone else notice that the unemployment website is always "under maintenance" when you actually need to use it? 🙄