No UI checks received yet - no communication from DUA. What to do?
Hey everyone, I'm having trouble with my unemployment checks. I haven't received any yet and I'm getting worried. I've been waiting for a while now and haven't even gotten any notices or letters from the unemployment office. Has anyone else experienced this? I'm not sure if I need to verify my identity or what. Any advice would be really appreciated!
24 comments

Carter Holmes
Ugh, I feel you. The unemployment system is such a mess rn. Have you tried logging into your account online to check the status of your claim? Sometimes they don't send letters but update stuff there.
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Mia Alvarez
AuthorThanks for the suggestion! I'll def check that out. Didn't even think to look online tbh 🤦♂️
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Sophia Long
This! Always check online first. The physical mail is soooo slow these days.
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Angelica Smith
I had a similar issue last month. Turns out they needed additional verification of my identity. Did you upload all your documents when you first applied? Make sure everything is there and up to date.
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Logan Greenburg
Have you tried calling them? I know its a pain, but sometimes you gotta bite the bullet and spend hours on hold to get answers.
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Charlotte Jones
Calling is the worst! I spent 3 hours on hold last week and then got disconnected 😭
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Lucas Bey
Pro tip: I found a way to get someone on the phone without the wait. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/uVjQjxj3x3g
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Harper Thompson
Wait, seriously? That sounds too good to be true. Has anyone else tried this?
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Lucas Bey
Yeah, I was skeptical at first too, but it really did work for me. Saved me hours of frustration.
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Caleb Stark
$20 tho? Idk if I wanna pay just to talk to someone...
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Lucas Bey
I get it, but for me it was worth it. Time is money, and I was losing my mind trying to get through on my own.
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Jade O'Malley
Here's what you need to do: 1. Check your online account for any pending issues or requests for information. 2. Make sure all your documents are uploaded and up to date. 3. If you haven't received any communication, there might be an issue with your contact info. Double-check that it's correct in the system. 4. Try to get in touch with them - either by phone (be prepared to wait) or see if they have an email for inquiries. 5. If all else fails, reach out to your local state representative. They often have contacts in the unemployment office and can help push things along. Don't give up! The system is overwhelmed right now, but persistence is key. Good luck!
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Mia Alvarez
AuthorWow, thank you so much for this detailed response! I'll definitely follow these steps. Really appreciate it 🙏
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Hunter Edmunds
This should be pinned at the top of the sub tbh. So helpful!
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Ella Lewis
am i the only 1 who thinks its ridiculous we gotta jump thru all these hoops just to get the money we're entitled to? 🤡 system is broken af
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Andrew Pinnock
Preach! 👏👏👏
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Brianna Schmidt
It's designed to be difficult on purpose. They hope people will just give up.
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Alexis Renard
Have you checked your spam folder? Sometimes their emails end up there. Also, make sure you're certifying for benefits every week, even if you haven't received anything yet.
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Camila Jordan
OP, how long have you been waiting? It took almost 2 months for my first check to come through. The backlog is insane rn
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Mia Alvarez
AuthorIt's been about 6 weeks now. Ugh, guess I might have a bit longer to wait then 😩
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Tyler Lefleur
6 weeks? You sweet summer child. I'm going on 4 months now 💀
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Isabella Silva
Hey Mia! I went through the exact same thing a few months ago. Here's what worked for me - first, definitely check your online account like others mentioned. But also, try calling first thing in the morning (like 8:01 AM) - that's when I had the best luck getting through. Also, if you haven't already, make sure you're doing your weekly certifications even if you haven't gotten paid yet. Missing those can really mess things up. The waiting is awful but hang in there - once it gets sorted out, you'll usually get all the back pay at once. Keep us posted on how it goes!
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Samuel Robinson
I'm going through the exact same thing right now - it's been about 5 weeks for me with zero communication from DUA. The silence is honestly the worst part because you have no idea if something's wrong or if you're just stuck in the queue. I've been checking my online account obsessively and everything looks "pending" but no real updates. Really appreciate everyone sharing their experiences here - at least now I know I'm not alone in this mess. Going to try calling at 8:01 AM tomorrow like someone suggested. This whole system really needs an overhaul 😤
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Kelly Mitchell
going on 15 wks when i call they said my employer never responded so it goes hire up and they cant give me a time frame so ridiculious
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