TWC called - employer gave 'no response' - what does this mean for my approval?
I'm seriously confused and hoping someone can help me understand what's going on with my TWC claim. I just got a call from a TWC representative today who asked me several questions about why I left my job (I was let go after our department was restructured). At the end of the call, she mentioned something that caught me off guard - she said my employer 'responded with no response.' I asked what that meant and she just said I should see my approval or denial in my inbox after the call ended. Does anyone know what 'responded with no response' actually means? Is that good for me? Does it mean they didn't contest my unemployment claim? I've been waiting almost 4 weeks for a decision and my savings are getting really low. The rep didn't give me a clear timeline on when I'll see something in my inbox either. This whole process is so stressful!
16 comments

Hiroshi Nakamura
This is actually a positive sign for your claim! When the TWC rep says your employer 'responded with no response,' it typically means your former employer didn't contest or dispute your claim when TWC contacted them. Many employers choose not to respond to TWC inquiries about former employees, which generally works in the claimant's favor. In my experience, when an employer doesn't provide information contradicting your claim, TWC will typically approve your benefits based on the information you provided. The fact that they called you for your side of the story and then mentioned your employer didn't respond suggests they're completing the final steps of processing your claim. Check your correspondence inbox regularly over the next 2-3 business days. You should receive a determination letter that states whether you're eligible for benefits. Since your employer didn't contest, there's a strong chance it will be approved.
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GamerGirl99
AuthorThank you so much for explaining this! I've been so stressed out about whether I'd get approved or not. Do you think I should keep requesting payment while I wait for the determination letter? I've been doing my work searches (3 per week) but wasn't sure if I should keep submitting the requests.
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Isabella Costa
thats what happened with me last feb!! employer didnt respond and i got approved like 2 days later. good sign for sure
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GamerGirl99
AuthorThat's really reassuring to hear! Did you get the approval in your correspondence inbox or somewhere else on the TWC site? And did they pay you for all the weeks you had been waiting?
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Malik Jenkins
My situation was COMPLETELY different from yours. When TWC called me, they said my employer DID respond and provided all kinds of emails showing I was fired for performance issues (which wasn't even true!!!). I got denied and had to go through this WHOLE APPEAL PROCESS that took FOREVER. But it sounds like you're in a much better position since they didn't dispute it. The TWC system is TOTALLY BROKEN though - they should have just TOLD YOU right on the phone if you were approved instead of making you wait for some message!!
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Freya Andersen
Ugh same here, my old company fought EVERYTHING. They had a whole team of people just to fight unemployment claims. Some companies are just the worst.
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Eduardo Silva
I actually had this exact same experience about two months ago! When an employer responds with "no response," it means they received the TWC's request for information but chose not to provide any details or dispute your claim. In my case, I got my determination letter approving benefits about 3 days after that phone call. But here's the important part - definitely keep requesting payments for each eligible week while you wait! You should request payment on your assigned day (based on the last digit of your Social Security number) regardless of whether your claim has been approved yet. If you miss requesting payments, you could potentially lose benefits for those weeks, even after approval. Also, make sure you're documenting your 3 work search activities each week properly. I had a friend who got approved but then had issues because his work search documentation wasn't detailed enough when they did a random audit.
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GamerGirl99
AuthorThank you for this detailed advice! I've been requesting payments on my assigned day (Wednesday) but was worried it might look bad somehow. I've been keeping super detailed notes about my work searches too - job title, company, application method, contact info. Sounds like I'm doing it right!
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Leila Haddad
i had the same call last year and got approved but then suddenly got a letter saying i had to pay back $4,700 because they said my employer finally responded 6 months later with different information!!! make sure you save all your communications with TWC and your employer just in case!!! the system is so messed up sometimes
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Eduardo Silva
That sounds like a nightmare! Did you appeal the overpayment determination? Employers only have a limited window to respond in most cases, and if they missed that window initially, you might have grounds to challenge the overpayment notice.
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Emma Johnson
If you're struggling to get updates on your claim, I'd recommend using Claimyr to get through to a TWC agent directly. I was in a similar situation with confusion about my employer's response, and after two weeks of being unable to reach anyone, I tried Claimyr (claimyr.com). They got me connected to a TWC agent in about 20 minutes instead of spending days repeatedly calling. The agent was able to give me specific details about my claim status that weren't showing online. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh It really helped clear up confusion about my employer's response and what it meant for my claim. Sometimes getting accurate information directly from a live agent makes all the difference in understanding where your claim stands.
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Freya Andersen
Does this actually work? I've been trying to call TWC for days about my claim status and can't get through ever.
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Emma Johnson
Yes, it worked for me. I was skeptical at first, but after trying to call TWC directly for over a week with no luck, Claimyr got me through to an agent who could actually see all the notes on my claim and explain exactly what was happening. Made a huge difference in my stress levels just knowing what was going on.
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Hiroshi Nakamura
To address your follow-up question about payment requests - yes, you should absolutely continue requesting payments on your assigned day even while waiting for your determination letter. When your claim is approved, TWC will release payments for any eligible weeks you've already requested (assuming you met all requirements like work searches for those weeks). The determination letter will be posted in your TWC correspondence inbox, which is different from your regular email. Log into your TWC account, go to Claim and Payment Status, and check the Correspondence Inbox tab. You can also sign up for text or email notifications when new correspondence is posted. If you don't see a determination letter within 5-7 business days, it might be worth trying to contact TWC directly for an update. The 'no response' from your employer is generally positive, but final decisions can still take some processing time in their system.
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GamerGirl99
AuthorThank you so much! I'll keep checking my correspondence inbox and continue requesting payments. I really appreciate everyone's help explaining all this!
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Natasha Kuznetsova
Just wanted to add my experience to help ease your worries! I went through this exact same situation about 6 months ago. When TWC told me my employer "responded with no response," I was confused too, but it ended up being great news. My employer basically chose not to fight my claim, which meant TWC approved my benefits based on my version of events. I got my determination letter 4 days after that phone call, and it was approved! They also paid me retroactively for all the weeks I had been requesting payments during the waiting period. The key thing is to keep doing everything you're supposed to do - request payments on your assigned day, do your work searches, and keep detailed records. One tip: set up text notifications in your TWC account if you haven't already. That way you'll get alerted immediately when your determination letter is posted instead of constantly checking your correspondence inbox. Good luck - it sounds like you're in a really good position!
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