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Another important point: make sure you continue to request payments on your regular schedule while this gets resolved. I've seen many cases where people stop requesting payments during an offset dispute, which creates a whole new problem. Even if the payments are being intercepted for the overpayment, you need to maintain your claim by continuing your payment requests and work search activities. Once TWC confirms the IRS offset has satisfied your overpayment, they should retroactively release any benefits that were withheld during this period. But if you stop requesting payments, they can't retroactively pay what wasn't requested in the first place.
Ezra Collins
•Thanks for the reminder - I nearly missed my payment request today because I was so frustrated! Just completed it even though I'm worried they'll just take it again. Keeping my fingers crossed I can get through to someone who can help soon.
Zara Perez
One more thing to be aware of: sometimes the IRS offset doesn't fully cover the overpayment. For example, if you owed $4,200 but your tax refund was only $3,800, TWC would continue to offset your current benefits to collect the remaining $400. Double check your overpayment balance in your TWC account and compare it with the exact amount the IRS intercepted to make sure they match.
Ezra Collins
•That's actually a good point I hadn't considered. Looking at my documents more carefully, the IRS took $4,175 and my original overpayment was $4,200... so there's a tiny difference. But they still shouldn't be taking my entire payment for just $25!
Zara Perez
•You're absolutely right. For small remaining balances like $25, they typically only take a percentage of your benefits, not the entire amount. This further suggests there's a processing issue with recognizing your IRS offset payment. Definitely call the Benefit Payment Control unit directly about this.
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Carmen Lopez
For your visit to Workforce Solutions, bring: - Photo ID - Social Security Card - Resume (if you have one, even if outdated) - TWC correspondence/documents showing your claim is exhausted - Work history information - Any certifications or licenses you hold This will help us assess which programs you might qualify for and speed up the process.
Nia Jackson
•Perfect - I have all of those except my Social Security card. Would my tax return with my SSN on it work instead?
Carmen Lopez
Yes, a tax return or other official document with your SSN will usually work as a substitute. Bring whatever you have that shows your SSN.
Nia Jackson
•Thanks so much for all your help. I feel a bit less panicked now that I have a plan. I'll update this thread after I visit the Workforce office tomorrow in case it helps anyone else in my situation.
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Malik Davis
@OP - Make sure you're still doing your work search activities and requesting payments during this whole process if you're still unemployed! I made the mistake of stopping my payment requests while my appeal was pending, thinking I wasn't eligible anymore. My appeal took 11 weeks, and when I won, I couldn't get backpay for the weeks I hadn't requested payment, even though I would have been eligible.
I actually just started a new job last week (thank goodness), but that's a really good point for anyone else reading this thread. I almost stopped my payment requests too when I got the overpayment notice!
Diego Vargas
u need 2 appeal right away!!! this happnd 2 me and i almost didnt appeal cuz i was so upset but my friend made me do it. took forever (like 2.5 months) but i won bcuz the company didnt even show up 2 the hearing lol. sometimes they dont bother if they know theyre lying
This is actually a great point. In about 40% of appeal hearings, the employer doesn't even show up, especially if they know they're in the wrong or don't have documentation to back up their claims. If they don't show, you almost automatically win as long as you present your case clearly.
TWC workforce specialist called about career training - is attendance mandatory?
I got a call yesterday from a TWC workforce specialist asking if I wanted to participate in some career training program. I explained that I already have an established trade (HVAC technician with 6 years experience) and have been actively applying to positions all across Houston. I've also completed several technical skills assessments through WorkInTexas.com as required. The specialist was kind of pushy about the training opportunity, which made me nervous. Am I actually REQUIRED to attend career training to keep receiving my unemployment benefits? I don't want to waste time in a classroom learning skills I already have when I could be interviewing and finding actual work. Has anyone else gotten these calls? What happens if I decline?
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Anita George
TWC has really ramped up pushing these training programs in 2025. It's part of their workforce development initiative. These programs can be excellent for people without skills, but they're creating confusion by aggressively marketing them to EVERYONE. Remember that unemployment insurance is an earned BENEFIT. As long as you're meeting your obligations (payment requests + work searches), you control your reemployment strategy. Don't let overeager workforce specialists make you think otherwise.
My neighbor said if u turn down ANY "help" from TWC they can cut off ur benefits is that true???
Anita George
•That's completely false. Your neighbor is confusing TWC with work refusal rules, which only apply to actual job offers matching your skills and previous wage level. Declining optional services like training has absolutely no impact on your benefits eligibility.
Sophie Duck
I DID take one of their training programs last month for basic accounting and it was actually pretty good! The instructor was knowledgeable and they provided certifications that look decent on a resume. So while you're definitely not required to go, they're not all bad if you actually want to learn something new. Just depends on your situation I guess.
That's good to know! If my job search drags on for a few more months, maybe I'll consider adding some complementary skills. Did they have any business management courses for trades? That might actually be useful for eventually starting my own HVAC business.
Sophie Duck
•They had a small business essentials class that covered basic accounting, marketing and management stuff. Might be worth asking about if you're thinking of going independent eventually!
Does TWC unemployment require ID.me verification for all claims in 2025?
I'm getting ready to file for unemployment benefits in Texas but I'm confused about the ID.me requirement. My former coworker who filed last year said I'll need to create an ID.me account, but my brother-in-law who just filed last month says he never had to do that. Does anyone know if TWC still requires ID.me verification for all unemployment claims? Has this changed recently? I'm worried about delays if I don't have the right documentation ready when I apply. Thanks for any help!
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GalaxyGazer
heres a tip, make sure ur email for TWC and ID.me is the same one! I had different emails and that caused problems with linking my accounts. spent 2 weeks trying to figure out why my verification wasnt going through
Miguel Ortiz
•That's a great tip, thank you! I would've used different emails without thinking about it.
QuantumQuest
Another important point: If you previously verified through ID.me for another government service (like IRS or VA benefits), you can use that same ID.me account for TWC. No need to create a new one or verify again. Just make sure you're logging in with the same credentials.
Miguel Ortiz
•Oh perfect! I actually did use ID.me for my tax filing last year. That should make things easier. Thanks for letting me know.
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Ugh the waiting week rule is so stupid. Why should people who JUST lost their jobs have to wait an extra week for $$? As if being unemployed isn't stressful enough! The whole system seems designed to make things harder than they need to be.
The waiting week actually serves a purpose - it gives TWC time to verify your eligibility and process your claim. It also helps reduce costs to the unemployment insurance system. Remember that TWC eventually pays you for this week after you've received three weeks of benefits, so you're not permanently losing that money. It's more of a delayed payment.
One thing I haven't seen mentioned yet - if you had ANY income during that first week of July (like final paycheck, severance, vacation payout, etc.), that could have affected which week was designated as your waiting week. TWC won't count a week where you had earnings equal to or greater than your weekly benefit amount as your waiting week. Could that be what happened?
Ana ErdoÄŸan
•Actually, yes! I received my final paycheck on July 3rd which included some vacation payout. That might explain it too. Thanks for bringing this up - I hadn't even considered that.
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Don't forget to check your correspondence inbox on the TWC website too. Sometimes they send requests for information through the portal instead of mail, and if you miss those notifications, it can delay your claim further. Log in daily to check for any new messages or action items.
TechNinja
•I've been checking the portal every day and there's nothing new - just shows my claim as "under review" with no action items. The frustrating part is sitting in limbo with no information about what's happening or when it might be resolved.
Olivia Clark
Final update: After following the advice here about requesting a Tier 2 specialist and an adjudication escalation, I received my determination letter today! My claim was approved and they're releasing 8 weeks of back payments. For anyone else stuck in this situation, the combination of calling early (7:01am), asking specifically for a Tier 2 specialist, and requesting an "adjudication escalation" with a confirmation number was what finally worked. Thank you all for your help - this forum literally saved me from eviction.
Excellent news! Make sure you continue submitting your payment requests on your assigned filing days even after receiving this initial payment. Also, double-check that your payment method (direct deposit or debit card) is set up correctly in the system to avoid further delays.
Yara Assad
•CONGRATS!!! So happy for you! TWC should make this info public instead of making us struggle and stress for MONTHS!!!
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Carmen Ortiz
Is anyone else having troble with the TWC website too? It keeps logging me out whenever I try to view my payment status. I tried calling the main TWC number but it just says "all representatives are busy" and hangs up on me! how r we supposed to fix anything if we cant talk to anyone??
Nia Johnson
•omg same!! the website is total garbage. crashes every time i try to do anything important!
Mateo Lopez
Just wanted to check back - were you able to get through to someone about your ReliaCard? If you're still having trouble, remember that TWC also has an email option through your account portal. It's not as fast as calling, but sometimes they respond within 24-48 hours. Look for the "Contact Us" link after you log in. Also, make sure your mailing address is correct in both your TWC account and with the post office. Sometimes the cards get delayed because of address verification issues.
Luca Conti
•I finally got through using that direct ReliaCard number someone shared! They confirmed my card was mailed last week but offered to cancel it and send a replacement with expedited shipping. Should have it by Friday! Thanks everyone for the help - this community is amazing.
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Ana Rusula
Great news! This is exactly why it's so important to contact TWC directly when you see something concerning in your account. These display errors are fairly common but can cause unnecessary stress. Keep an eye on your account over the next week to make sure the correction goes through properly.
Zoe Christodoulou
For everyone following this thread: if you're experiencing significant delays (7+ business days) after your payment shows as
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Andre Moreau
Update: My payment just arrived this morning! It took exactly 3 business days after the processing date. Thanks everyone for the help and information!
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