Does TWC unemployment require ID.me verification for all claims in 2025?
I'm getting ready to file for unemployment benefits in Texas but I'm confused about the ID.me requirement. My former coworker who filed last year said I'll need to create an ID.me account, but my brother-in-law who just filed last month says he never had to do that. Does anyone know if TWC still requires ID.me verification for all unemployment claims? Has this changed recently? I'm worried about delays if I don't have the right documentation ready when I apply. Thanks for any help!
15 comments
Zainab Khalil
YES they DO require id.me!! dont let anyone tell you different!! my claim got stuck for 6 WEEKS because i skipped that step thinking it was optional. when i finally called they told me i HAD to complete id.me verification before they would process anything. such a headache!!!
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Miguel Ortiz
•Oh no, 6 weeks?? That's terrible! I can't afford to wait that long. Did they make you start the whole application over again or could you just add the ID.me verification?
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QuantumQuest
The previous response isn't entirely accurate. TWC doesn't require ID.me for all claims, but they do require it in specific situations: 1. If there are identity verification flags on your claim 2. If you're using a new device or IP address they don't recognize 3. If your information doesn't match across databases 4. If your claim gets selected for random verification Many people do need to complete ID.me verification, but it's not universal for every claim. The safest approach is to be prepared with ID.me ready, but don't be surprised if the system doesn't prompt you for it.
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Connor Murphy
•This is correct! I filed in January and didn't need ID.me at all. My girlfriend filed two weeks later and had to do the whole ID.me thing with the video call and everything. Same household, different experiences.
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Yara Haddad
In my experience with TWC last month, I got stuck in a weird loop where the system didn't explicitly ask for ID.me during the initial application, but then my claim status showed "pending identity verification" for 3 weeks. When I finally got through to someone, they told me I needed to complete ID.me verification before they could proceed. It wasn't clear from the website at all! I'd recommend having these docs ready for ID.me just in case: - Driver's license or state ID - Social security card - A utility bill or bank statement - Smartphone for the face verification Better to be prepared than stuck waiting like I was.
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Miguel Ortiz
•Thank you, this is really helpful! I have all those documents ready, so I'll just plan on needing to do the ID.me verification. Better safe than sorry.
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Keisha Robinson
The whole ID.me thing is RIDICULOUS. I had to try FIVE TIMES to get through their facial recognition system because my lighting wasn't "perfect" - then ended up having to schedule a video call with a "trusted referee" which took ANOTHER week to get an appointment. Meanwhile TWC wouldn't process my claim and I'm sitting here with bills piling up. If you have ANY choice, set up ID.me BEFORE you actually need unemployment benefits. Don't wait until you're in the middle of your application or you might get stuck in verification hell.
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Paolo Conti
•omg same!!! the facial scan thing kept failing for me too! so frustrating!!
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Amina Sow
If you're having trouble reaching TWC to get clarification on whether you need ID.me verification, I had a great experience using Claimyr to get through to an actual TWC agent. I was calling for days with no luck (busy signals, disconnects), but Claimyr got me connected to a TWC representative in about 25 minutes. The agent was able to check my claim and confirm exactly what verification steps I needed. You can see how it works in their demo video: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Their website is claimyr.com - honestly it was worth it to finally get actual answers instead of guessing what was holding up my claim.
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Zainab Khalil
•does this actually work?? i spent 3 days calling and never got through!
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Amina Sow
•Yes, it actually worked for me. They basically keep calling TWC for you and when they get through, they connect you. Saved me days of frustration.
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GalaxyGazer
heres a tip, make sure ur email for TWC and ID.me is the same one! I had different emails and that caused problems with linking my accounts. spent 2 weeks trying to figure out why my verification wasnt going through
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Miguel Ortiz
•That's a great tip, thank you! I would've used different emails without thinking about it.
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QuantumQuest
Another important point: If you previously verified through ID.me for another government service (like IRS or VA benefits), you can use that same ID.me account for TWC. No need to create a new one or verify again. Just make sure you're logging in with the same credentials.
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Miguel Ortiz
•Oh perfect! I actually did use ID.me for my tax filing last year. That should make things easier. Thanks for letting me know.
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