Do I need to create an ID.me account for NY unemployment claims in 2025?
I just got laid off and I'm filing for NY unemployment for the first time. The website is asking me to verify my identity through ID.me but I've never used this before. Is this new? Do I absolutely have to create an ID.me account to get my benefits? The whole process seems confusing and I'm worried about sharing all my personal info on this site. Has anyone gone through this recently? Any help would be really appreciated!
18 comments
Hazel Garcia
Yes, you definitely need to create an ID.me account now. NY unemployment requires it for identity verification before you can access your benefits. It's been mandatory since late 2024 for all new claims. The process takes about 15-20 minutes where you'll need to upload your ID (driver's license or passport), take a selfie video, and verify your SSN. Make sure you have good lighting for the facial recognition part - that's where most people run into issues.
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Salim Nasir
Thanks for confirming! Do you know if there's any way around this? I'm just nervous about uploading all my personal documents to yet another website.
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Laila Fury
yep its required now. i did mine last month. not a big deal just have ur drivers license ready and they make u take a selfie. whole thing took like 10 mins tops
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Geoff Richards
Same! Though for me the facial recognition part failed twice before it worked. Make sure you're in a well-lit room and don't have a hat or glasses on.
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Simon White
I HATE this ID.me garbage!!! Had to do it last month and it took me FOUR TRIES to get through the verification. First my internet connection was too slow, then my license was "unreadable" (it was PERFECTLY clear), then the facial recognition kept failing!!! The whole thing is a JOKE and just another way to make it harder to get benefits we DESERVE!! The whole ID.me system is probably just collecting our data to sell!!!!
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Hugo Kass
While it can be frustrating, ID.me is actually a legitimate identity verification service used by many government agencies. The strict verification is designed to prevent the massive fraud that happened during previous years. If you continue having technical issues, they do offer video chat verification with a live person as an alternative path.
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Nasira Ibanez
I created mine back in January when I had a partial unemployment claim. The website is kinda glitchy but once you get through it works fine. Just wondering - did anyone have to wait a long time after the ID.me verification before your account was actually approved? Mine took almost a week before I could access my benefits dashboard.
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Salim Nasir
A week?? That's concerning. I need to start getting benefits as soon as possible. Did they tell you why it took so long?
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Geoff Richards
Mine only took about 24 hours to link with my unemployment account after completing ID.me verification. Maybe it depends on how busy the system is?
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Khalil Urso
After trying to reach the NY unemployment office for THREE DAYS with no luck (always busy signals or disconnections), I used a service called Claimyr that got me through to an agent in about 20 minutes. The agent confirmed that ID.me is absolutely required now - no exceptions - and walked me through the process. If you're having trouble with ID.me or need immediate help, check out their video demo at https://youtu.be/Rdqa1gKtxuE or go to claimyr.com. Seriously saved me hours of frustration.
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Laila Fury
does it actually work? i might need this cuz i have a question about my back payments and cant get thru on the phone
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Salim Nasir
Thanks for the tip! If I run into problems with ID.me I'll definitely look into this. The unemployment office phones seem impossible to get through on.
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Hugo Kass
To answer your original question: Yes, ID.me is mandatory for all NY unemployment claims in 2025. The system was implemented to reduce fraud and streamline verification. Here are some tips for a smooth ID.me setup: 1. Use a desktop/laptop rather than a mobile device 2. Have your government ID and Social Security card ready 3. Complete the process in a well-lit area with minimal background noise 4. Use a secure, private internet connection 5. Allow camera and microphone permissions if prompted Once verified, your ID.me account links directly to your NY unemployment profile. If you're concerned about privacy, ID.me is FedRAMP certified and complies with NIST digital identity guidelines, meaning they maintain strict data security standards.
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Salim Nasir
This is super helpful, thank you! One last question - once I've created the ID.me account and linked it, will I have to go through verification again for weekly certifications or is it a one-time process?
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Geoff Richards
My sister works at the DOL call center and she said they get SO many calls about ID.me issues. She recommends using Chrome browser and making sure your webcam is working properly before starting. Also don't try to rush through it - take your time and read each step carefully.
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Salim Nasir
That's good advice, thanks! I'll make sure to use Chrome when I do it.
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Salim Nasir
Update: I went ahead and created the ID.me account today. It wasn't as bad as I expected! Took about 15 minutes total. The facial recognition worked on the second try. Now I'm just waiting for it to link to my unemployment account. Thanks everyone for the help and advice!
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Hazel Garcia
Great to hear! The linking usually happens within 24-48 hours. Once that's done, you should be able to complete your claim and start your weekly certifications. Just remember to certify every week, even if your claim status is still pending.
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