PA UC finally released funds to ReliaCard but card hasn't arrived after 7 days - what now?

I had this exact same problem last month! I ended up calling the Money Network ReliaCard customer service directly at 888-233-5916 instead of PA UC. They confirmed my card was sent but got me a replacement with expedited shipping (came in 3 business days). Definitely worth calling them directly instead of waiting. They can tell you if it was actually mailed or if there was a problem with your address.

mine took 2 weeks to come and then another week to get the pin in a separate envelope. its so annoying they dont tell u this stuff upfront!!

If you need immediate access to your funds, you can also try setting up the ReliaCard mobile app. Sometimes you can access your account digitally and set up direct deposit transfers to your bank account even before the physical card arrives. I was able to transfer my UC money to my checking account this way while waiting for my ReliaCard to come in the mail.

After waiting 16 WEEKS just to get approved, and now this?? The PA UC system is COMPLETELY BROKEN! I had to wait almost a month for my card last year and when I called they gave me the runaround about "mail delays" and "high volume" excuses. Meanwhile they expect us to search for jobs and pay our bills with what exactly?? MONOPOLY MONEY?? It's like they deliberately make it as difficult as possible to actually get the benefits we're entitled to!

A few important things to know about ReliaCard in PA: 1. Standard delivery is 7-10 business days (so that's 2 weeks total) 2. You can request expedited shipping when you call Money Network 3. Make sure PA UC has your current mailing address 4. If you had a previous ReliaCard, they sometimes reuse the same card 5. Check if mail is being held or forwarded if you've moved recently One thing many people don't realize is that address verification is more strict for financial cards. Even a small difference between your UC address and your actual mailing address can cause delays or returned mail.

This happened to my cousin too. He ended up having to wait almost three weeks for his card. I think they ship them from out of state or something. So annoying! Hope you get yours soon.

After struggling to get through to PA UC for weeks about my ReliaCard (constant busy signals and disconnects), I found a service called Claimyr that got me through to an actual agent in about 15 minutes. It was such a relief after wasting hours redailing! They basically hold your place in the queue and call you when they get through. Saved me so much frustration. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2

Just a heads up - when your ReliaCard does arrive, make sure you activate it immediately and set up the online account. This makes it easier to track deposits and also helps if you ever need a replacement in the future. And definitely sign up for direct deposit to your regular bank account if you can, so you don't have to wait for card transfers every time.

Good luck! The waiting game is the worst part of unemployment :

UPDATE: I called Money Network directly using the number someone posted here. Turns out my card was sent to an old address even though I updated my address with UC! They're sending me a new one with expedited shipping that should arrive by Monday. Thanks everyone for your help!