Thanks for sharing your experience @Avery Flores! This is really helpful timing info. I'm in a similar boat - just got my first payment processed yesterday and was stressing about when the card would show up. Good to know it's a plain envelope too, I'll make sure to check all my mail carefully over the next week or so. Did you end up using the card or did your direct deposit work properly?

Just wanted to add another data point - I received my PA UC debit card exactly 8 business days after my first payment processed. Like others mentioned, it came in a very plain white envelope that I almost threw away thinking it was junk mail! The envelope just says "Money Network" in small print. For anyone still waiting, definitely keep an eye out for it because it's easy to miss. Also worth noting that even though I had direct deposit set up, they still sent the card automatically as others have said. The direct deposit worked fine for me, so the card is just sitting in my wallet as backup.

Just wanted to add one more thing that might help - if your ankle injury leaves you with any permanent work restrictions, make sure to discuss this with your doctor when getting your work release. PA UC allows you to receive benefits while looking for work that accommodates your restrictions, as long as you're able to perform some type of work. Also, since you mentioned this is a factory closure, check if your employer is subject to the WARN Act (Worker Adjustment and Retraining Notification). Companies with 100+ employees are required to give 60 days notice of plant closures, and sometimes there are additional benefits or resources available for mass layoffs. Good luck with your recovery and don't stress too much about the UC process - it sounds like you have a legitimate claim once you're medically cleared!

Hey Juan! I just went through a similar situation last year and wanted to share what worked for me. I was on STD when my company had layoffs, and I was really worried about how it would affect my UC benefits. Here's what I learned: definitely use your full STD period if you need it medically - don't rush back to work just because you're worried about UC. The disability payments won't count against your benefit calculation at all. Your UC amount will be based on your regular wages from before the injury. One thing that really helped me was keeping detailed records of everything - all my STD paperwork, the company closure notice, doctor visits, etc. When I finally applied for UC after being cleared to work, having all that documentation made the process much smoother. Also, just a heads up - the transition period between STD ending and getting UC approved can be financially tight since there's usually a gap. If possible, try to save a little from your STD payments to help bridge that time. Hope your ankle heals up well and the whole process goes smoothly for you!

UPDATE: Just got my payment! It hit my Chime account about an hour ago, and the dashboard still shows "in progress" even though the money is already there. So for anyone else with this issue, check your actual bank account! Thanks everyone for the info and support.

Same thing happened to me! Filed Monday and was freaking out when I saw "in progress" with N/A paydate. Just checked my account after seeing your update and my payment is there too even though the dashboard still shows in progress! Seems like the system is just slow to update the status but the actual payments are going through. What a relief!

I just went through this exact same thing a few months ago! Restaurant manager said I was being let go for "attendance issues" but really they were just overstaffed after the holidays and needed to cut payroll. When I saw that Section 402(e) open issue appear, I panicked just like you are now. Here's what actually happened: They scheduled my determination interview about 10 days after the open issue appeared. The adjudicator asked me to walk through what happened leading up to my termination, and when I explained how my shifts went from 4-5 per week down to maybe 1 shift every two weeks, she immediately understood what was going on. She asked my employer for specific documented instances of attendance problems with dates, and they couldn't provide anything concrete. The key thing that helped me was having exact dates when my hours were cut and being able to explain that I never received any formal warnings or write-ups. The adjudicator told me that employers often use vague terms like "not meeting expectations" because it sounds official, but it doesn't meet the legal standard for willful misconduct unless they can prove intentional wrongdoing. I got approved about 2 weeks after my interview and received 6 weeks of back pay. The whole process was stressful but honestly, having that admission from your manager about hiring too many people is probably the best evidence you could have. That directly proves it was a business decision, not misconduct. You're going to be fine - just stay calm during your interview and stick to the facts about your hour reductions!

I've been lurking in this community for a while but decided to create an account after reading through this entire thread. I'm going through almost the exact same situation right now - got "laid off" from my food service job after they cut my hours from full-time down to maybe 6-8 hours per week over the course of two months. They're claiming it was performance-related, but like everyone else here has mentioned, it's pretty obviously a payroll reduction disguise. What really struck me reading all these responses is how formulaic this seems to be across different employers - cut hours first, use vague performance language, then automatically contest the UC claim. It's almost like there's a playbook they're all following. But it's also really encouraging to see how many people here have successfully navigated this process and gotten approved despite the employer pushback. @Nia Jackson - your case sounds incredibly strong based on everything I've read here. The admission about hiring too many people is basically a smoking gun that proves this was never about your performance. I'm keeping my fingers crossed that your determination interview goes smoothly! And thank you for starting this thread - it's been incredibly valuable for those of us dealing with similar situations. The collective wisdom here has been way more helpful than anything I could find on the official PA UC website.

I'm experiencing this exact same issue! Reopened my claim on Wednesday after being off UC for about a month due to temporary work. My dashboard clearly shows "Status: Regular Active" but every time I try to file my weekly certification, it loops me right back to that reopening page like I never completed it in the first place. It's so frustrating because you can literally see that the system recognizes your claim as active, but then some other part of their system acts like it has no idea what's going on. I've tried everything - different browsers, clearing cache, waiting, logging out and back in - nothing works. Reading through this thread has been incredibly helpful! I was starting to think I somehow botched the reopening process, but it's clear this is just another PA UC system glitch affecting tons of people. Really appreciate everyone sharing their experiences and solutions. Based on what I'm seeing here, sounds like I need to bite the bullet and try to get through to a rep who can manually fix whatever flag is stuck in their system. Going to try calling first thing tomorrow morning around 7:30 AM like others suggested. If that doesn't work, I might check out that Claimyr service too. Thanks everyone for making me feel less alone in dealing with these ridiculous system issues!

I'm dealing with this exact same nightmare right now! Just reopened my claim 4 days ago and my dashboard shows "Regular Active" but I keep getting stuck in that endless loop where the weekly certification system acts like I never reopened at all. It's so maddening because you can literally see your claim is active but then another part of their system has no clue! I was honestly starting to panic thinking I'd somehow screwed something up during the reopening process, but reading through everyone's experiences here has been such a huge relief. It's clearly a widespread system bug from their recent update where those status flags get out of sync like others explained. Planning to try calling super early tomorrow morning around 7:30 AM based on the success stories here. If I can't get through, I might try that Claimyr service too since it seemed to work well for several people. Really appreciate everyone sharing their real experiences and solutions - it makes dealing with these PA UC glitches so much less stressful when you know you're not alone and there are actual ways to fix it! Will try to come back with an update once I hopefully get this resolved. Thanks for creating such a helpful thread!