I'm dealing with this exact same issue right now! Just reopened my claim 4 days ago after being off UC for about 2 months due to temporary work, and my dashboard clearly shows "Status: Regular Active" but I keep getting that frustrating loop when trying to file my weekly certification. It's like the system knows my claim is active but then completely forgets when I try to certify! I was starting to panic thinking I'd somehow messed up the reopening process, but reading through everyone's experiences here has been such a huge relief. It's clearly a widespread system glitch from their recent update where those status flags get out of sync like others explained. Based on all the success stories here, I'm definitely going to try calling right at 8:00 AM tomorrow morning when the lines open. If that doesn't work, I might look into the Claimyr service too since it seemed to work well for several people. Really appreciate everyone sharing their real experiences and solutions - it makes dealing with these PA UC system disasters so much less overwhelming when you know you're not alone and there are actual ways to fix it! Will definitely come back with an update once I hopefully get this resolved. Thanks for creating such a helpful thread!

I'm experiencing this exact same issue and it's so frustrating! Just reopened my claim 2 days ago and my dashboard shows "Regular Active" but I keep getting stuck in that endless loop when trying to file my weekly certification. It's like the system has amnesia about what I just completed! I was really starting to worry that I'd somehow botched the reopening process, but reading through everyone's experiences here has been incredibly reassuring. It's clearly a widespread system glitch from their recent update where the claim status and weekly certification flags aren't syncing properly. Based on all the success stories shared here, I'm definitely going to try calling right at 8:00 AM tomorrow morning when the lines open. The timing seems to make a huge difference for actually getting through to someone who can manually fix this flag issue. If that doesn't work, I might check out the Claimyr service too since several people had good results with it. Really appreciate everyone taking the time to share their real experiences and solutions - it makes dealing with these PA UC system glitches so much less stressful when you know you're not alone and there are actual ways to get it resolved! Will definitely come back with an update once I hopefully get this sorted out.

I'm new here but your situation is absolutely infuriating and sadly very typical of what employers try to pull. The fact that they told you "going in a different direction" during termination and then explicitly said they "wouldn't be against" your unemployment claim is HUGE evidence in your favor. That's basically them admitting on record that they didn't consider it a misconduct termination at the time. What really gets me is how they only "discovered" this mysterious rule violation AFTER you filed for benefits. If there was genuine misconduct serious enough to fire you for, why wasn't it the reason given during your actual termination meeting? The timing makes it so obvious they're just trying to avoid their unemployment insurance costs. That HR email where they said your manager "misspoke" is actually perfect evidence for you - it confirms the conversation happened AND shows they're scrambling to cover their tracks after realizing their mistake. My advice: Document that crucial conversation in excruciating detail (date, time, exact words, location), keep filing your weekly claims religiously, and definitely request your personnel file via certified mail. If they had legitimate misconduct grounds, there should be progressive discipline documentation leading up to termination. The "rule violation" status is just their contest - the real decision happens during your determination interview where you'll get to expose all their contradictory behavior. Don't let their scare tactics work - you've got this!

I'm new to this community but your situation is really hitting close to home because I went through something very similar recently! The "rule violation" status is definitely scary when you first see it, but everyone here is absolutely right that it's just indicating your employer contested your claim - not that you actually violated anything. What really stands out to me is how your employer's story keeps evolving. Going from "different direction" during termination to telling you they "wouldn't be against" your UC claim to HR saying the manager "misspoke" to suddenly claiming rule violations only after you filed? That's such obvious bad faith behavior that UC examiners see all the time. That conversation where your boss said they "wouldn't be against" your claim is incredibly valuable evidence. It's basically an admission that they didn't consider your termination misconduct-related when it actually happened. No legitimate employer fires someone for willful misconduct and then reassures them about collecting unemployment! The timing alone makes their contest look suspicious - if there was real misconduct worthy of termination, it would have been mentioned during your actual firing, not "discovered" weeks later to contest your benefits. My advice: document every detail of that conversation with exact dates/times, keep filing your weekly claims no matter what, and definitely request your personnel file. If they had legitimate misconduct grounds, there should be documentation of progressive discipline leading up to it. You've got a really strong case with all their contradictory statements - don't let their intimidation tactics work!

This thread has been absolutely fantastic! As someone who's been on PA UC for about 6 months now, I can confirm that the open issue with continued payments scenario is incredibly common. I've actually had it happen twice - once for employer verification (like Ezra and Andre experienced) and once for address confirmation when I moved. Both times payments continued normally and the issues resolved within 3-4 weeks. The Claimyr recommendation is spot on - I used it during my second open issue and got through in about 30 minutes after weeks of failed attempts on the regular lines. Worth every penny for the peace of mind alone. One thing I'd add to all the great advice here: if you do get through to an agent, ask them to email you a summary of what the open issue is about and what steps (if any) you need to take. I learned this the hard way after my first call when I forgot half of what they told me. Having it in writing helps if you need to reference it later or if there are any discrepancies down the road. Thanks to everyone who made this such an informative discussion - this is exactly the kind of real-world knowledge that makes this community so valuable!

This thread has been incredibly helpful for understanding how common these open issue situations really are! As a newcomer to both this community and the PA UC system, I had no idea that continued payments during open issues were so typical. The success stories from Ezra and Andre where it turned out to be routine employer verification really show that the system does try to protect claimants when delays aren't their fault. The Claimyr recommendation seems like a game-changer - multiple people getting through in under an hour vs. impossible regular phone lines is amazing. I'm definitely saving all this advice about documentation and keeping up with weekly claims just in case I ever need it. It's pretty telling that we get better information from community discussions like this than from PA UC directly, but I'm really grateful for threads like these where people share real experiences and solutions!

I'm going through the exact same thing right now - filed my claim 2 weeks ago and have been stuck with an "active issue" status with absolutely no explanation what's wrong! The stress of not knowing while bills keep coming is unreal. This thread has been so incredibly helpful though - way more useful than anything on the official PA UC website. I'm definitely going to try that 7:59 AM calling strategy everyone keeps mentioning since I've gotten nothing but busy signals during regular hours. Also going to reach out to my state rep's office based on all the success stories shared here. @Nora Bennett - congratulations on finally getting through and finding out about the employer contest! That gives me so much hope that persistence really does pay off eventually. I'm going to start keeping a detailed log of all my calling attempts and get all my employment documentation organized so I'm ready when I finally break through. The waiting is absolutely brutal when you're worried about rent and utilities, but reading everyone's stories here helps me feel less alone in dealing with this broken system. Thanks everyone for sharing real advice that actually works!

I'm dealing with this exact same nightmare - filed my claim 5 weeks ago and still showing "active issue" with zero explanation! The complete lack of communication from PA UC is absolutely maddening. This thread has been more helpful than hours of searching their useless website. I'm definitely going to try that 7:59 AM calling strategy everyone swears by since regular hours have been nothing but busy signals. Also planning to contact my state rep's office after seeing multiple success stories here. @Nora Bennett - so glad you finally got answers about the employer contest! Your update gives me hope that all this persistence will eventually pay off. I've been checking email obsessively but clearly need to start watching physical mail too based on what others have shared. Going to gather all my employment docs tonight so I'm ready when I finally break through. The financial stress while waiting is brutal, but seeing everyone's back pay success stories keeps me going. Thanks for creating this thread - knowing we're not alone in this broken system really helps!

I'm really glad I found this thread! I've been on partial UC benefits for about 3 months now while working part-time retail, and I was actually stressing about a similar situation coming up next week. Reading everyone's experiences here has been so much more helpful than the confusing official PA UC website. It's reassuring to see that so many people have dealt with missed work days, vacation conflicts, and varying schedules without their claims getting completely messed up. The consistent advice about being honest when filing and continuing to file weekly even for $0 weeks really makes sense. I was overthinking everything and worried that one mistake would ruin months of benefits, but it sounds like the system is actually designed to handle these normal work-life situations. Thanks to everyone who shared their real experiences - it's exactly what newcomers like me need to hear!

I've been collecting partial UC benefits for about 5 months now while working part-time, and I wanted to add my voice to the chorus of reassurance here! Everyone is giving you excellent advice. I actually had a very similar situation where I had to take a vacation day that conflicted with my work schedule, and I was absolutely panicking about it potentially closing my claim. But just like everyone else has said, as long as you keep filing weekly and are honest about your situation, your claim stays open even if you get $0 for that particular week. The PA system really is designed to handle these common scenarios that part-time workers face. When I filed for my vacation week, I reported it honestly, got denied benefits for that week, but then everything went back to normal the following week when I had regular hours again. The most important thing is that weekly filing - that's what keeps your claim active throughout your benefit year. You're definitely doing everything right by asking questions and planning to be truthful when you file!