Where to get ny unemployment tax forms? Phone line dead

You can request your 1099-G through your online account. Log into your ny.gov account, go to My Online Services, then Unemployment Services, and look for the 1099-G request option. It wasn't obvious for me either but it's there. If you still can't find it, I've heard some people had success emailing 1099G@labor.ny.gov with your full name, last 4 of SSN, and mailing address.

I had the same issue last month trying to get my tax forms. After days of frustration I tried this service called Claimyr (claimyr.com) and they got me connected to an actual human at unemployment in under an hour. Best money I've spent to finally get my tax issue resolved! They have this system that waits on hold for you then calls when a real person picks up. Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE

Call EARLY in the morning like right when they open. I got through after only 20 min on hold that way. The 1099-G situation is a mess this year... I know at least 5 people who never got theirs.

I had to contact my state assembly person to get any help. Emailed their office explaining the situation and they have connections to special DOL liaisons who can help. Took about a week but they got me my forms.

The unemployment website is literal trash. I had the same issue and ended up having to file my taxes without the form using the information from my bank statements showing the deposits. My tax preparer said it was fine since I had proof of the income amount.

Serious question - has anyone EVER gotten through to a human on the regular phone line? I swear it's just a recording designed to make us think someone might answer someday. I've literally called 100+ times over the past year and always get the same runaround. The system is designed to be impossible.

Here's a comprehensive guide to getting your 1099-G from NY unemployment because I went through this nightmare and finally solved it: First, try the online portal (but we know that's probably not working for you). Next, try emailing 1099G@labor.ny.gov with your full name, last 4 of SSN, and current address. They're taking 7-10 business days to respond right now. If that doesn't work, you have three options: 1) Contact your state representative or assembly person. They have special contacts at DOL who can help. 2) Call at exactly 8:00am when they open. Keep redialing if you get the busy signal. This increases your chances by about 50%. 3) Use a service like claimyr.com that will wait on hold for you and call when a real person picks up. This saved my sanity and got me my form in one day after weeks of trying. Remember that you legally need this form for accurate tax filing. Don't guess at the numbers because the withholding information matters too. Good luck! The system is broken but there are ways through it!

Weird tip but it worked for me - try requesting it through the automated phone system rather than the website. Call the main number and when it asks why you're calling say "tax documents" and follow the prompts. It let me request a mailed copy and I got it 5 days later.

Did anyone else notice they changed the whole website interface last month? I could access my 1099G in January but after they "upgraded" the system in February everything disappeared. Classic NY unemployment failing at basic technology 🤦‍♀️

Just FYI for everyone - if you received unemployment benefits, you MUST include it on your tax return even if you never get the 1099-G. You can't just skip reporting it or you'll end up with bigger problems down the road.

After being laughed at by my accountant for not having the proper forms, I finally found out you can view old 1099Gs by logging into your NY.gov ID, then clicking "View My 1099-G" on the unemployment insurance page. BUT you have to disable any popup blockers or it won't work!

This is y I always request paper copies of EVERYTHING from ny unemployment. Their website has been broken since like 2002 lol. When u initially file always check the box for paper correspondence or ur screwed.

Has anyone tried going to an actual unemployment office in person? I'm wondering if that might be faster than this phone/email nightmare.

I filed my taxes without the form using my bank statements to calculate the amount. My accountant said as long as the amount is accurate the IRS won't care. It's not ideal but if you're up against the deadline that's an option.