


Ask the community...
Has your mom tried contacting ID.me directly? Sometimes the issue is on their end not DOL. They have a support system and might be able to push something through on their side. Worth a shot while waiting to get through to unemployment.
Im in the same situation!!!!! It's been 7 WEEKS and nothing. ID.me verified me but NY unemployment shows nothing except my waiting week. ive been filing religiously every sunday. At this point im about to lose my apartment. The system is a joke.
Check out some of the suggestions above - especially the claimyr.com one. It's literally the only way I was able to speak to a human after weeks of trying.
Not to be that person, but there are TONS of jobs out there right now. I know it might not be what you want to do long term, but places are desperate for workers. My local target is offering $18/hr starting and signing bonuses. Just something to consider while you figure out the unemployment situation.
Has anyone tried going to an actual unemployment office in person? I'm wondering if that might be faster than this phone/email nightmare.
this happened to me and i lost my benefits for 2 months because i didn't respond fast enough. don't make my mistake. send the docs ASAP even if you're not sure which ones they need. they'll reject what they don't want.
Has anyone actually gotten through to a human being on the phone to ask about this? I've been trying to call NY unemployment for 3 weeks and can't get past the automated system. It's driving me insane.
Liam O'Sullivan
Here's a weird tip that worked for me: contact your state senator or assembly member. They have staff dedicated to helping constituents with state agency issues. My fraud case was resolved in 3 weeks after my senator's office got involved. Before that I spent 2 months getting nowhere with NYSDOL directly.
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Amara Okonkwo
•THIS! 👆 State reps are the secret weapon for dealing with state agencies. They can cut through red tape like magic.
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Giovanni Marino
Can we talk about how BROKEN the NY unemployment system is??? Like how hard would it be to verify someone's identity BEFORE sending them thousands of dollars? The fact that this is happening to so many people is just proof that the entire system needs to be rebuilt from the ground up.
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Fatima Al-Sayed
•For real. During covid they were so overwhelmed they basically approved everyone and now we're all paying the price with rampant fraud.
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Dylan Hughes
•my friend works for NYSDOL and says they know at least 10% of all claims paid during covid were fraudulent. That's BILLIONS of dollars. They just don't have the staff to investigate.
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