New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

KEEP CALLING EVERY DAY!!!!! srsly. i know its hard but i finally got through after 57 calls in one day. the person who finally helped me said my claim had just been sitting there with no activity for weeks. they pushed it through and i got paid the next day.

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Call right when they open (8:30am), press 1 for English then 1 for existing claim issues, then 1 again. If you get the "we're experiencing high call volume" message, hang up and try again. It's a numbers game.

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Or use claimyr.com and save yourself the headache. That's what I did after 3 weeks of this exact process going nowhere.

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Check if your company is actually contesting your unemployment. My claim was stuck for weeks, and when I finally got through, turns out my employer never responded to NYSDOL's inquiry. The agent was able to push it through once I explained it had been X weeks.

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ur gonna laugh but try sending them a fax. seriously. the old school methods sometimes work better cuz nobody uses them anymore. my brother got his issue fixed in a week after faxing them a letter about his situation

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I've been in your exact situation. It's so frustrating! I gave up on calling after 3 weeks of failed attempts and used claimyr.com instead. Worth every penny when I got my $6,400 in backpay unfrozen. Don't give up - they're counting on you to just walk away from money that's rightfully yours.

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Was the backpay automatic once you resolved the issue?

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Yep! Once they fixed whatever the flag was on my account, all the weeks I had been certifying for showed up as paid about 3 days later. Such a relief.

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Probably unpopular opinion, but just fill it out again. Yes, the system is broken. Yes, it's annoying. But fighting it will take 10x longer than just resubmitting the form. Pick your battles. I spent weeks arguing with them about a duplicate request last year before finally giving in and just doing it again. Form took 15 minutes, arguing took weeks.

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This is the most practical advice here. The system sucks but sometimes you just gotta play along to get it over with.

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what email address did it come from? been lots of unemployment scams lately. make sure it's actually from the DOL before you do anything

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If it makes you feel any better, I was in your exact situation last year and they DID eventually resolve it and I got all the money that was fraudulently claimed in my name. But it took 8 months and about 50 phone calls. Keep detailed records of every single person you talk to, date, time, what they told you. This documentation will help if you need to escalate.

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Have u tried reaching out on Twitter? Sounds weird but @NYSLabor sometimes responds faster there than through official channels. Just don't post any personal info publicly - use DMs.

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I'll try this! Never thought of using social media to get their attention.

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This works sometimes but honestly the fastest way is still getting on the phone with them. That's why I used claimyr.com after weeks of failed attempts. Got through to someone who actually helped.

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u need to hop on this FAST. ny unemployment fraud is outta control rn. sooo many people getting hit with this. def contact the ftc at identitytheft.gov to start a case file - they can help with the steps

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Yoooo Im dealing with same thing! Get the Unemployment fraud paperwork in ASAP - print everything, take screenshots of all correspondence. Also - use claimyr.com to get through to an agent on the phone. I waited for hours trying to call myself, paid for their service and got through in like 20 min. Worth every penny to get my case moving.

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does claimyr actually work? might need it for my own issue

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Yep worked great for me. They call on your behalf and then connect you when they get someone. SO much better than waiting on hold forever.

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