New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Grace Patel

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yo I tried calling 300+ times over two weeks and nothing. Then used claimyr.com and got connected to a real person in like 45 mins. talking to an agent got my $ unlocked so fast. they just call and wait on hold for you then connect when someone answers.

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Grace Patel

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i mean when somethng actually works in this broken system ppl tend to share it πŸ€·β€β™‚οΈ was just tryna help

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Henry Delgado

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it's legit - they're just a hold service. i was skeptical too but at some point you get desperate enough to try anything

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ApolloJackson

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Honestly the waiting week credit thing is usually just a code for "theres some issue with your claim we need to review manually" - could be identity verification, employer dispute, previous overpayment, etc. The system just uses generic error messages. Definitely need to talk to a human to sort it out.

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Annabel Kimball

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I bet if u call they'll just tell you to check the website which tells u to call them πŸ˜‚ the circle of NY unemployment life

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Chris Elmeda

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🀣 too real. The ultimate bureaucratic loop

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Kayla Morgan

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Hahaha this is exactly what I'm afraid of πŸ˜…

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Jean Claude

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Does anyone know if they're still doing those phone interviews after filing a new claim? I had to go through that last time and it was a nightmare.

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Charity Cohan

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yeah they still do them but its random. I refiled in March and didnt get one but my cousin had to do it.

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Lindsey Fry

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whatever you do, DO NOT stop certifying weekly just because your payment is pending. keep doing it every week or you'll create even more problems for yourself.

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Saleem Vaziri

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You can reach NYSDOL by phone if you're persistent or use a service. I finally got through after trying claimyr.com and they handled everything for me. Got all my back pay from the delayed claims within days after speaking to someone. So worth it not to waste hours upon hours trying to call them yourself.

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Anyone who files for NY unemployment benefits now has to verify their identity through ID.me - it's mandatory statewide. Even if you filed by carrier pigeon you'd still need to do it lol. The system should have told you right away tho instead of making you wait 3 weeks. smh the incompetence is astounding

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Luis Johnson

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filed by carrier" pigeonπŸ’€πŸ’€πŸ’€

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Ellie Kim

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The ID.me thing is super annoying but once you do it you should get paid pretty quick after. I had to video chat with someone because my drivers license photo didn't match my current appearance (I had way longer hair). The whole process took about an hour.

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try the callback feature on their website. i requested a callback and actually got one... 3 weeks later πŸ™„ but at least I eventually got to talk to someone

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Liam Cortez

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I've tried that twice. First time they never called, second time they called when I was in the bathroom and then wouldn't call back again.

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Nathan Dell

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Pssst... here's a secret most people don't know: if you file a formal complaint with the NY State Attorney General's office about your unemployment claim, DOL has to respond within 10 business days by law. That's how I finally got my backpay after 4 months of nothing. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint

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Maya Jackson

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πŸ‘€ Definitely trying this. The regular channels are completely useless.

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Can confirm this works!! My partner did this after months of frustration and magically got a call from a supervisor the next week.

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