New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Liam Sullivan

NY unemployment rep says I need to wait 10 weeks to be priority? Only at week 8!

So frustrated with this whole process. I lost my job in a retail downsizing back in February and applied for unemployment right away. My claim has been pending for 8 weeks now. Every week I certify and get absolutely nothing - not even a determination letter. Today I finally managed to get through to someone on the phone after trying non-stop for days. The lady I spoke with checked my file and just casually told me that I'm not considered "priority" until I hit 10 weeks of waiting! I thought 8 weeks was already ridiculous, but apparently that's not long enough for them to actually help me? My savings are almost gone and my rent is due next week. How can they expect people to survive for 2.5 months with no income while they take their sweet time processing claims? Has anyone else been told they need to wait 10 weeks before they're considered priority? This seems insane to me.

anyone else notice that when u finally do get through to someone, they always act like its your fault somehow? like sorry for being unemployed and needing the benefits i paid into for years??

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YESSSS! The last agent I talked to made me feel like I was committing a crime by following up on my own claim. Like I'm supposed to just silently suffer while they take their sweet time 🙄

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omg yes!! one lady told me "you know there are a lot of people who need these benefits" like I'm not one of them??

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The whole system is designed to make you give up. Stay strong and keep pushing. I waited 11 weeks total before mine was approved last year. The second you hit that 10 week mark, call EVERY single day and remind them you're now a "priority" case. Be polite but persistent.

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Sean O'Brien

NY unemployment phone interview coming up - what to expect when I've been working for Uber Eats?

Got a notice for an upcoming phone interview with the Department of Labor. Looks like they might be reviewing if I can get more benefits. They've sent over details about my previous employer, but here's the thing - I've actually been working since my benefits stopped. I'm doing gig work with Uber Eats plus working part-time at my old job (though it's technically under a new company name now). Should I disclose this information during the interview? Will it help or hurt my chances? I already sent in some additional paperwork they requested. Has anyone gone through one of these phone interviews with ny unemployment before? What kind of questions did they ask? Did you need to provide any specific documentation to get approved? Any advice would be super helpful because I'm nervous about saying the wrong thing.

Just went through this last month. They were mostly concerned about why I wasn't at my previous employer anymore. Since you're working for Uber Eats, be ready to explain your weekly hours and earnings. They'll likely reduce your benefits based on what you earn (there's a formula they use). Better to get reduced benefits than commit fraud by not reporting income though!

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Fun fact: when they calculate your benefits with gig work, they look at NET income, not gross. So if you make $500 with Uber Eats but spend $150 on gas, your reportable income is $350. Keep ALL receipts related to your gig work - gas, maintenance, portion of phone bill used for the app, etc.

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wait for real? i've been reporting gross income this whole time 🤦‍♂️

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Yep! For self-employment (which is what gig work is), you report net earnings. Talk to the DOL rep about this specifically during your interview.

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Nia Thompson

Can't access my 1099-G for ny unemployment tax filing - login keeps failing

So tax season is here and I need my 1099-G form from unemployment benefits I received last year. The problem is I can't login to my account on the NY unemployment website at all. Every time I try to login, it gives me an error saying 'we cannot verify your information at this time.' I've tried resetting my password at least 6 times since February, but nothing works. I've called the main number literally 30+ times but can never get through to a human being. Just lots of automated messages and then disconnects. My tax appointment is in two weeks and I'm starting to panic. Has anyone else had trouble accessing their 1099-G? Is there another way to get this form without logging in? The IRS is gonna come after me if I don't report this income correctly but I can't get the document I need!

If u have a tax preparer like H&R Block they can sometimes request the 1099G info directly from the IRS database. Costs extra but worth it in this situation.

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I didn't know that was an option! I'll ask my tax person about this. Thanks!

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Try calling RIGHT when they open at 8am. I got through after only 20 minutes on hold that way. Any other time of day is basically impossible.

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Javier Garcia

What specific tax documents do NY unemployment need for 2020 income verification due by July 15?

I just got a notification saying I need to prove my 2020 income by July 15th. I'm really confused about exactly what documents they need from my taxes. The website says I can submit either tax returns or paystubs, but doesn't specify which pages of the tax return they need. Has anyone gone through this process already? I was thinking of uploading both my tax return AND my paystubs just to be safe, but I'm not sure if that would complicate things. Anyone know what worked for them? The notification seems pretty serious and I don't want my benefits to get messed up.

FYI the website said July 15 deadline for me too but the letter they mailed said July 1... so I'd submit early just to be safe. Their communication is so inconsistant smh

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Oh no, thanks for the heads up! I'm going to try to submit everything by the end of this week just to be safe.

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My sister works at the unemployment office (not in NY tho) and says they're mainly looking for proof that you actually worked during the period you claimed. So focus on documents that show employment dates and income amounts clearly.

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Natasha Kuznetsova

Someone filed NY unemployment using my identity and now I'm in trouble with my employer

Found out last week that someone has been collecting unemployment benefits in my name since December! I had no idea until my employer called me in for a meeting to ask why I filed for unemployment when I'm still working full time. I was completely shocked and told them I never filed anything. They showed me the documents from NY unemployment with my name and social security number. The fraudster has already collected around $9,400 in benefits that I never saw a penny of. I immediately filed a police report and called the fraud department but they put me on hold for 2 hours before disconnecting. I've sent multiple emails with no response. My employer seems suspicious of me despite my 6 years with the company, and I'm terrified this will affect my job or credit score. Has anyone dealt with this kind of identity theft with unemployment? How long did it take to resolve? I'm completely stressed out and don't know what to do next.

the same thing happened to me!!! turns out my info was stolen in the Equifax breach years ago. took almost 4 months to resolve but eventually got cleared up. whatever u do DONT pay any "overpayment" bills they might send you!

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Equifax should be held criminally liable for all this fraud. that breach is still causing so many problems for people 😡

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tell me about it. i got like $2 from the class action settlement and YEARS of headaches

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Pro tip: if your employer is giving you trouble, ask them to document THEIR communications with unemployment too. My company's HR actually helped prove my innocence by showing unemployment all their records of contesting the false claim.

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