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This is like the THIRD time this has happened in the past 2 months! They really need to upgrade their system but you know they never will. I've found that if you try certifying very early in the morning (like 6am) or late at night (after 10pm) the system works way better with fewer glitches.
Make sure to check if your eligible for the Earned Income Tax Credit! it might help offset some of the taxes you owe on unemployment. The income thresholds and credit amounts increased for 2021.
I called the ny unemployment office and after waiting 2.5 hours they confirmed all unemployment income is fully taxable now. The exemption was only for 2020. I hate it here 😤
How did you manage to get through? I've been calling for days and can't get past the automated system.
I used claimyr.com - they call and wait on hold for you then connect you when they get a human. Saved me hours of frustration.
Not to be that person, but like... why didn't you research unemployment benefits when you lost your job? That's literally the first thing most people do. All this info is on the NY unemployment website.
That's a little harsh. The NY unemployment website is notoriously confusing and the rules about partial benefits are buried in pages of technical language. Most people don't know about this option.
A writen mandamus? is that like a court order? idk much about legal stuff but that seems like a lot of work when you could just hire one of those unemployment advocates. My sister used one and they handled everything for her
So I was about to throw my phone after 3 hours on hold when my buddy told me about claimyr.com. Used it and got through to an actual human who fixed my claim that had been 'pending' for 6 weeks. Best $20 I ever spent to unlock thousands in benefits. They just call for you and connect you when a real person answers.
Madison King
Wooooow 5 months is criminal! I'm going on 6 weeks and already panicking. Is there anything specific she did that finally got things moving? I've uploaded every document they asked for but still nothing.
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Natalie Chen
•Getting through to the right person made all the difference. We wasted so much time with the frontline agents who couldn't really do anything. You need to specifically ask for a claims specialist or supervisor.
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Julian Paolo
Stories like this both give me hope and make me angry. Glad your daughter got paid but it's ridiculous we have to jump through so many hoops for benefits we've earned. The nysdol treats everyone like they're trying to commit fraud instead of just helping people who need it.
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