


Ask the community...
they're lying to you man. nobody is going to 'contact you'. you have to keep calling and bothering them until they fix it.
NY DOL is the worst. Been dealing with them since 2022 and it never gets better. Their favorite line is 'wait to be contacted' which is code for 'we're putting your case at the bottom of the pile and hoping you forget about it'.
I got my claim fixed by literally showing up in person at a DOL office. They say not to do this but I was desperate. The security guard tried to turn me away but I (politely) refused to leave until someone helped me. Got my issue resolved same day after months of waiting on the phone.
yo I tried calling 300+ times over two weeks and nothing. Then used claimyr.com and got connected to a real person in like 45 mins. talking to an agent got my $ unlocked so fast. they just call and wait on hold for you then connect when someone answers.
Honestly the waiting week credit thing is usually just a code for "theres some issue with your claim we need to review manually" - could be identity verification, employer dispute, previous overpayment, etc. The system just uses generic error messages. Definitely need to talk to a human to sort it out.
I bet if u call they'll just tell you to check the website which tells u to call them 😂 the circle of NY unemployment life
Zoe Gonzalez
this happened to me and i lost my benefits for 2 months because i didn't respond fast enough. don't make my mistake. send the docs ASAP even if you're not sure which ones they need. they'll reject what they don't want.
0 coins
Ellie Simpson
•omg that's stressful, I'm gonna get everything together today and send it off. Thanks for the warning!
0 coins
Ashley Adams
Has anyone actually gotten through to a human being on the phone to ask about this? I've been trying to call NY unemployment for 3 weeks and can't get past the automated system. It's driving me insane.
0 coins
Aaron Lee
•Try calling at exactly 7:30am when they open. That's the only way I've ever gotten through.
0 coins
Chloe Mitchell
•I got through once by calling the fraud department and then asking to be transferred to regular claims. Took 3 hours on hold but it worked.
0 coins