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this happened to me and i lost my benefits for 2 months because i didn't respond fast enough. don't make my mistake. send the docs ASAP even if you're not sure which ones they need. they'll reject what they don't want.
Has anyone actually gotten through to a human being on the phone to ask about this? I've been trying to call NY unemployment for 3 weeks and can't get past the automated system. It's driving me insane.
they're lying to you man. nobody is going to 'contact you'. you have to keep calling and bothering them until they fix it.
NY DOL is the worst. Been dealing with them since 2022 and it never gets better. Their favorite line is 'wait to be contacted' which is code for 'we're putting your case at the bottom of the pile and hoping you forget about it'.
I got my claim fixed by literally showing up in person at a DOL office. They say not to do this but I was desperate. The security guard tried to turn me away but I (politely) refused to leave until someone helped me. Got my issue resolved same day after months of waiting on the phone.
yo I tried calling 300+ times over two weeks and nothing. Then used claimyr.com and got connected to a real person in like 45 mins. talking to an agent got my $ unlocked so fast. they just call and wait on hold for you then connect when someone answers.
Honestly the waiting week credit thing is usually just a code for "theres some issue with your claim we need to review manually" - could be identity verification, employer dispute, previous overpayment, etc. The system just uses generic error messages. Definitely need to talk to a human to sort it out.
Lilah Brooks
4 weeks is sadly the new "normal" for first time claims... but i wouldn't wait longer than that. keep certifying every week but also try to get someone on the phone to make sure there isn't a flag on your account holding things up.
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Jackson Carter
Everyone saying "it's normal" is part of the problem. IT'S NOT NORMAL! It's completely unacceptable that NY unemployment makes people wait 4-8 weeks for benefits they need NOW. Contact your state representatives and complain. The system only changes when enough people raise hell about it.
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Oliver Alexander
•PREACH! 👏 We've all just accepted this broken system because we have no choice
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Anna Stewart
•Facts. We should be rioting in the streets over how bad this system is but we're all too busy trying to survive
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