Anyone else struggling to get their 1099-G from NY unemployment?

I'm in the exact same situation! Been waiting since mid January for my 1099-G. The online portal keeps giving me errors and when I call the automated system it just hangs up on me after the menu options. Starting to wonder if they even sent them out this year.

After spending WEEKS trying to get through to someone at unemployment, I found this service called Claimyr (claimyr.com) and it was a game changer. They got me connected to a live agent within 30 minutes who was able to manually request my 1099-G be mailed out. Talking to that agent saved me hours of frustration and got my tax docs faster than I thought possible. Check out this video that explains how it works: https://youtu.be/Rdqa1gKtxuE

Here's a trick I used - request it through the messaging center on your account. Go to your online account, click on messages, then start a new message. Choose "Tax Form" from the dropdown menu. Ask them specifically to mail a paper copy to your current address (make sure to provide your CURRENT address in the message). I did this and got mine in about 10 days. Also screenshot everything just in case!

I had the same issue with the portal showing my old address even tho I updated it months ago! So infuriating. What worked for me was calling the tax form specific number (888-209-8124) and pressing 2 then 5 then 2 again. You have to call super early though like 7:55am right before they open. That's the only way I got through.

OMG THE NY UNEMPLOYMENT SYSTEM IS SUCH TRASH 🗑️ I literally had to file my taxes without the 1099-G and now I'm probably gonna get audited or something. Been waiting since JANUARY. The whole system is designed to make you give up.

Pro tip for anyone still struggling: If you collected unemployment last year, you should be able to see your 1099-G online. Log in to your NY.gov ID account, go to My Online Services, then Unemployment Services, then View 1099-G Information. You can print it directly from there if the mailing system is failing you. Worked for me after 3 failed attempts to get it by mail.

I've dealt with unemployment for 3 years now and here's what I've learned about these tax form issues: 1. Their online system is consistently broken during tax season because everyone tries to access it at once 2. Phone lines are deliberately understaffed - they literally don't have enough people to handle the call volume 3. The most reliable way to get ACTUAL help is to speak with a live agent who can override the system issues I wasted weeks trying to get my tax forms using "official" channels before finding claimyr.com. It's a service that calls unemployment for you, stays on hold, then connects you when a real person answers. Worth every penny because the agent I spoke with was able to immediately see that my address was wrong in their system (despite me updating it online) and manually triggered a new 1099-G to be sent. The frustrating part is that once you actually talk to a person, these issues are usually fixed in minutes. It's GETTING to that person that's nearly impossible without help. Also - file an extension if you're still waiting! It's free and gives you until October to get this sorted out.

I gave up and went to my local Department of Labor office in person. Waited 2 hours but at least got someone to print my 1099-G right there. Sometimes you gotta do it the old fashioned way when tech fails.

For anyone in this situation: you can actually download your 1099-G from the IRS website directly! Go to irs.gov, create an account (or login), go to Tax Records, then Get Transcript Online, then choose Return Transcript, and your 1099-G info should be there even if NY unemployment is being useless.

Does anyone else feel like they deliberately make this difficult? Like they dont WANT us to be able to file our taxes correctly? The whole unemployment system in NY is just set up to frustrate ppl so they give up on getting benefits they're entitled to.

I had the EXACT same issue with my address being wrong despite updating it. So annoying. After like 50 calls I finally got through to a human who told me that address changes for 1099-G specifically have to be done by DECEMBER 15th for tax forms!!! Nobody tells you this! If you change your address after that date, it doesn't apply to tax forms being mailed out. Such a stupid system.

Friendly reminder that you can file your taxes WITHOUT the 1099-G if you know how much you received in benefits. Just report that amount on your tax return. The 1099-G is just for verification, but you don't technically need the physical form to file.

Not to be that person, but this is why I always screenshot EVERYTHING related to ny unemployment. Payment amounts, confirmation numbers, correspondence, everything. Their system is so broken that you need your own records.

So I was about to throw my phone after 3 hours on hold when my friend told me about claimyr.com - at first I was like "yeah whatever another scam" but I was desperate. Turns out it actually connected me to an agent who helped me! They have this thing where they call FOR you and then ring YOUR phone when they get through. The agent I talked to said they're getting tons of 1099-G issues calls right now and manually requested mine be sent. Got it last week!

I think there's actually a major glitch in their system this year. My neighbor and I both had the same issue - updated addresses not showing up correctly. My theory is they're using an old database for the tax forms that doesn't sync with address updates properly.

Whatever you do, don't miss the tax filing deadline waiting for this form! File an extension NOW if you haven't gotten your 1099-G yet. It's free to file an extension and gives you 6 more months. Just go to irs.gov and fill out Form 4868.

Just wanna say THANK YOU to whoever recommended claimyr. After reading this thread yesterday I decided to try it and actually got through to someone who helped me! They said my address was showing differently in two different parts of their system (wat???) and that's why my 1099-G went to my old place. Agent sent a new one and gave me a confirmation number to track it. FINALLY some progress after months of frustration!