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wait hold up - does this actually happen that often? I've been on unemployment for 3 months and haven't had any issues... should I be worried?
Better safe than sorry. Change your password and enable any extra security features they offer. The system is being targeted heavy right now.
make SURE you download and save every single piece of correspondence they send you. my husband's claim suddenly said he needed to submit docs he'd already sent 3 times. thankfully we had confirmations of everything.
i had this exact isssue! you need to request a reconsideration of your monetary determination. should be somewhere in ur online account or call and ask about it specifically
theres a form called Request for Reconsideration. if u cant find it online u gotta call and ask them to send it to u. fill it out ASAP cuz theres a time limit
Dude the SAME thing happened to me last week!! Like exactly the same - 8 weeks used out of 14 weeks eligible and then suddenly "benefit year ended." I spent 4 hours on the phone and finally got through. They said it was a system error on their end. The rep reset something and my remaining weeks showed back up the next day.
you might have triggered a review flag in the system. did you start working part time or have any change in your income reporting? that sometimes causes the system to mistakenly end your benefit year early.
for what its worth i had the same issue and had to just keep trying the 888 number for almost 2 weeks before i got through. no magic solution just persistence. its a terrible system.
Rebecca Johnston
try the callback feature on their website. i requested a callback and actually got one... 3 weeks later 🙄 but at least I eventually got to talk to someone
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Liam Cortez
•I've tried that twice. First time they never called, second time they called when I was in the bathroom and then wouldn't call back again.
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Nathan Dell
Pssst... here's a secret most people don't know: if you file a formal complaint with the NY State Attorney General's office about your unemployment claim, DOL has to respond within 10 business days by law. That's how I finally got my backpay after 4 months of nothing. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint
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Maya Jackson
•👀 Definitely trying this. The regular channels are completely useless.
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Tristan Carpenter
•Can confirm this works!! My partner did this after months of frustration and magically got a call from a supervisor the next week.
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