New York Unemployment

CommunityGovernment Services

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

NY unemployment rep says I need to wait 10 weeks to be priority? Only at week 8!

So frustrated with this whole process. I lost my job in a retail downsizing back in February and applied for unemployment right away. My claim has been pending for 8 weeks now. Every week I certify and get absolutely nothing - not even a determination letter. Today I finally managed to get through to someone on the phone after trying non-stop for days. The lady I spoke with checked my file and just casually told me that I'm not considered "priority" until I hit 10 weeks of waiting! I thought 8 weeks was already ridiculous, but apparently that's not long enough for them to actually help me? My savings are almost gone and my rent is due next week. How can they expect people to survive for 2.5 months with no income while they take their sweet time processing claims? Has anyone else been told they need to wait 10 weeks before they're considered priority? This seems insane to me.

anyone else notice that when u finally do get through to someone, they always act like its your fault somehow? like sorry for being unemployed and needing the benefits i paid into for years??

0 coins

YESSSS! The last agent I talked to made me feel like I was committing a crime by following up on my own claim. Like I'm supposed to just silently suffer while they take their sweet time ๐Ÿ™„

0 coins

omg yes!! one lady told me "you know there are a lot of people who need these benefits" like I'm not one of them??

0 coins

The whole system is designed to make you give up. Stay strong and keep pushing. I waited 11 weeks total before mine was approved last year. The second you hit that 10 week mark, call EVERY single day and remind them you're now a "priority" case. Be polite but persistent.

0 coins

What specific tax documents do NY unemployment need for 2020 income verification due by July 15?

I just got a notification saying I need to prove my 2020 income by July 15th. I'm really confused about exactly what documents they need from my taxes. The website says I can submit either tax returns or paystubs, but doesn't specify which pages of the tax return they need. Has anyone gone through this process already? I was thinking of uploading both my tax return AND my paystubs just to be safe, but I'm not sure if that would complicate things. Anyone know what worked for them? The notification seems pretty serious and I don't want my benefits to get messed up.

FYI the website said July 15 deadline for me too but the letter they mailed said July 1... so I'd submit early just to be safe. Their communication is so inconsistant smh

0 coins

Oh no, thanks for the heads up! I'm going to try to submit everything by the end of this week just to be safe.

0 coins

My sister works at the unemployment office (not in NY tho) and says they're mainly looking for proof that you actually worked during the period you claimed. So focus on documents that show employment dates and income amounts clearly.

0 coins

Someone filed NY unemployment using my identity and now I'm in trouble with my employer

Found out last week that someone has been collecting unemployment benefits in my name since December! I had no idea until my employer called me in for a meeting to ask why I filed for unemployment when I'm still working full time. I was completely shocked and told them I never filed anything. They showed me the documents from NY unemployment with my name and social security number. The fraudster has already collected around $9,400 in benefits that I never saw a penny of. I immediately filed a police report and called the fraud department but they put me on hold for 2 hours before disconnecting. I've sent multiple emails with no response. My employer seems suspicious of me despite my 6 years with the company, and I'm terrified this will affect my job or credit score. Has anyone dealt with this kind of identity theft with unemployment? How long did it take to resolve? I'm completely stressed out and don't know what to do next.

the same thing happened to me!!! turns out my info was stolen in the Equifax breach years ago. took almost 4 months to resolve but eventually got cleared up. whatever u do DONT pay any "overpayment" bills they might send you!

0 coins

Equifax should be held criminally liable for all this fraud. that breach is still causing so many problems for people ๐Ÿ˜ก

0 coins

tell me about it. i got like $2 from the class action settlement and YEARS of headaches

0 coins

Pro tip: if your employer is giving you trouble, ask them to document THEIR communications with unemployment too. My company's HR actually helped prove my innocence by showing unemployment all their records of contesting the false claim.

0 coins

Fired from job, NY unemployment claim stuck in review for 10 weeks with no payments

My benefits were supposed to start on April 15th, 2023 but here I am more than 2 months later with nothing to show for it. Finally got through to someone on the phone after countless attempts and they told me my case was transferred to a specialist on May 20th because I was terminated from my position. I wasn't even notified about this until the beginning of June! The agent basically said there's nothing they can do and I just have to wait. Meanwhile I've got rent, car payment, insurance, and utilities all piling up. 10 weeks without income is absolutely insane - has anyone else dealt with this kind of delay after being fired? Any advice on how to actually get someone to look at my claim?

KEEP CALLING EVERY DAY!!!!! srsly. i know its hard but i finally got through after 57 calls in one day. the person who finally helped me said my claim had just been sitting there with no activity for weeks. they pushed it through and i got paid the next day.

0 coins

Call right when they open (8:30am), press 1 for English then 1 for existing claim issues, then 1 again. If you get the "we're experiencing high call volume" message, hang up and try again. It's a numbers game.

0 coins

Or use claimyr.com and save yourself the headache. That's what I did after 3 weeks of this exact process going nowhere.

0 coins

Check if your company is actually contesting your unemployment. My claim was stuck for weeks, and when I finally got through, turns out my employer never responded to NYSDOL's inquiry. The agent was able to push it through once I explained it had been X weeks.

0 coins

Identity theft victim - how long to recover stolen ny unemployment benefits?

Discovered someone used my identity to collect unemployment in 2021 during a routine credit check last November. I was shocked because I've been working this whole time! Immediately reported it to ny unemployment and filed a police report. They confirmed someone collected about $14,800 using my info while I was actually employed. Been fighting for 5 months to get this resolved and get the money they stole using my identity. Department says they escalated to their fraud team and backdate specialists in February, but I haven't heard anything substantial since then. Called at least 20 times and keep getting different answers about timeline. Some agents say 6-8 weeks, others say 6 months to a year! Meanwhile my credit is affected and I'm worried about tax implications. Has anyone successfully recovered benefits that were stolen through identity theft? How long did your case take?

If it makes you feel any better, I was in your exact situation last year and they DID eventually resolve it and I got all the money that was fraudulently claimed in my name. But it took 8 months and about 50 phone calls. Keep detailed records of every single person you talk to, date, time, what they told you. This documentation will help if you need to escalate.

0 coins

Have u tried reaching out on Twitter? Sounds weird but @NYSLabor sometimes responds faster there than through official channels. Just don't post any personal info publicly - use DMs.

0 coins

I'll try this! Never thought of using social media to get their attention.

0 coins

This works sometimes but honestly the fastest way is still getting on the phone with them. That's why I used claimyr.com after weeks of failed attempts. Got through to someone who actually helped.

0 coins

Prev1...13211322132313241325...1378Next