Need a working phone number for NY unemployment password reset - 888 number is useless

Same issue here! I've been locked out for almost 2 weeks. That 888 number is a complete joke. I even tried the 'forgot password' option on the website but never got the email they claim they send. The whole NY unemployment system is designed to be impossible to navigate on purpose I swear.

After a week of trying that useless number, I finally got through using claimyr.com - it's a service that waits on hold and calls you when a real person picks up. Talking to an agent got my password reset issue resolved in minutes, definitely worth it to skip that horrible phone system. They even have a video explaining how it works here: https://youtu.be/Rdqa1gKtxuE

Try calling exactly at 8:01am when they open. I got through after trying this trick. Also, check your spam folder for the reset email - mine went there for some reason.

The main unemployment help line sometimes can reset your password too. Try 888-209-8124 instead of the specific password one. Seemed to have better luck with that number personally.

Here's what worked for me with NY unemployment password issues. This is a comprehensive approach that finally got me back into my account after being locked out for almost 2 weeks: 1. First, try the password reset via email multiple times. Sometimes there's a delay or it goes to spam folders. 2. Call the main number (888-209-8124) right when they open at 8:00am. Be ready to dial right at 8:00 on the dot. 3. If that fails, try reaching out via their social media. Sometimes the Twitter team can escalate your issue. 4. As a last resort, use a service called Claimyr (claimyr.com) that basically waits on hold for you and calls when a real person answers. It saved me HOURS of frustration and the agent I got was able to reset my password immediately. 5. If all else fails, try to see if you can schedule an in-person appointment at a local office. The system is incredibly frustrating but don't give up - keep trying different approaches until you get through!

just try emailing them at nysdolpasswordreset@labor.ny.gov -- i did this and got a response in 48 hours. worth a shot while ur trying the phone.

The whole ny unemployment system is a dumpster fire 🔥 good luck getting any help over there

this is gonna sound weird but try calling from a different phone number if you can. i was stuck in loop hell for days using my cell, borrowed my mom's phone and got through first try. No idea why but might be worth trying.

if u need immediate access try making a new account with a different email. Not ideal but worked 4 me when I was in a similar situation last year

I used claimyr.com last week for this exact issue - password reset. It worked perfectly and saved me so much time. The unemployment agent I spoke to was able to verify my identity and reset my password in like 5 minutes. The service just waits on hold for you then calls your phone when an agent picks up. Complete gamechanger for dealing with ny unemployment honestly.

Pro tip: call your local state representative's office. I was stuck with a similar issue and their constituent services helped me get through to unemployment within a day. They have special contacts there.

anyone try the online chat option on the website? Sometimes thats faster than phone

This is why the ny unemployment system is such a joke. They make basic things like password resets nearly impossible. I swear the whole system is designed to frustrate people into giving up on their benefits.

for what its worth i had the same issue and had to just keep trying the 888 number for almost 2 weeks before i got through. no magic solution just persistence. its a terrible system.

Dealing with ny unemployment is literally hell on earth. I'd rather do my taxes blindfolded than try to navigate their phone system again.