What comes after NY unemployment ID.me verification? Still locked out of account

After ID.me verification, your account should typically unlock within 24-48 hours. The NYSDOL system doesn't always update immediately, especially if you verified during a weekend. A few things to try: 1. Clear your browser cache and cookies completely 2. Try logging in using a different browser 3. Make sure you're using the correct NY.gov ID (the same one you verified) If none of those work and it's been over 48 hours, you'll need to contact NYSDOL directly to have them manually update your account status. They can verify that your ID.me information was properly received and linked to your unemployment account.

mine took almost 3 days to work!!! dont panic yet. the system is super slow updating stuff even when they say 24 hrs. try again tomorrow morning and it might work

Has anyone else been getting weird error messages after the ID.me verification? I completed mine last week and my account unlocked but now I'm getting this strange "claim review pending" status that wasn't there before. I'm worried they're going to make me verify AGAIN or something? The whole system is so frustrating!!

After ID.me you still need to wait for NYSDOL to process everything. Sometimes they need to manually review accounts. I'd give it the full 48 hours before panicking. Also make sure you're logging into the right website - sounds obvious but there's NY.gov AND the unemployment site.

I had the EXACT same problem last month. Completed ID.me verification and waited THREE WHOLE DAYS with nothing happening. Tried calling NYSDOL about 50 times and just got the busy signal. Finally used Claimyr (claimyr.com) to get through to an agent who fixed it on the spot. Apparently my verification hadn't properly linked to my account and they had to manually approve it. You can see how it works in their video demo: https://youtu.be/Rdqa1gKtxuE - saved me so much stress when I was in your exact situation!

After completing ID.me verification for NY unemployment, here's what should happen: 1. ID.me sends your verification to NYSDOL (typically 24-48 hours) 2. NYSDOL updates your account status (can take 1-3 business days) 3. You'll receive an email confirmation when your account is unlocked If it's been more than 3 business days, call the NYSDOL Technical Support line at 800-833-3000. They need to manually check if your verification was properly received. Also, double-check that you completed all verification steps in ID.me - sometimes people miss the final authorization step that allows ID.me to share your information with NYSDOL.

im having the SAME ISSUE right now!!! did your account ever get unlocked??

pro tip: log out completely and clear ur cookies before trying again. sometimes the system remembers ur old login status even after things are fixed on their end

I can't believe how COMPLICATED they make this whole process! Why can't they just have a simple system that works?? I had to do ID.me verification TWICE because the first time they said my driver's license was "unreadable" even though it was perfectly clear. Then it took 5 days for my account to unlock! Meanwhile my landlord is threatening eviction and NYSDOL doesn't care at all!!

Update on the ID.me verification process in 2025: The NYSDOL system integration has improved somewhat from previous years. Most accounts now update within 48 hours, but there are still occasional delays during high-volume periods (like the beginning of each month). One thing to note is that after ID.me verification, your account security level changes, which sometimes requires a password reset. If your account is unlocked but you still can't access it, try the "Forgot Password" option and create a new password with the enhanced security requirements.

Glad to hear your account finally unlocked! For anyone still dealing with this issue, I went through the same thing a few months ago. Here's what I learned from my experience: The ID.me verification delay is usually on NYSDOL's end, not ID.me's. They have to manually sync the verification data with their legacy system, which is why it takes longer than the advertised 24 hours. A few additional tips: - Don't attempt to verify multiple times if it's taking long - this can actually delay the process further - Make sure your NY.gov account email matches exactly what you used for ID.me - If you changed your phone number recently, that can sometimes cause sync issues The system definitely needs improvement, but hang in there - it does eventually work. Most people I know had their accounts unlock within 2-3 days max.