New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
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Not to freak you out but I'd recommend calling before your BYE hits. My account got all messed up and I couldn't certify for my last week until I talked to a rep. Better safe than sorry.

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I tried online first, got some error message. Then tried phone system, same problem. Finally had to reach a human to fix it.

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Ravi Kapoor

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This happened to me too! Had to call to get it resolved.

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Ethan Brown

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i've been through 2 BYE transitions now (covid layoff still going strong 😭). heres the deal: you gotta certify for that last week first, then file new claim. BUT expect at least 2-3 weeks before the new claim kicks in. if u need $ faster definitely call them after filing new claim. they can sometimes expedite.

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QuantumQuasar

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Two BYE transitions?! That's rough 😬 Did you find calling actually helped speed things up or did they just give you the standard "wait 2-3 weeks" response?

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Keisha Brown

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Keep doing those weekly claims for sure! That's the most important thing right now.

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Ethan Clark

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I'm going through the same thing right now - filed about 2 weeks ago and still waiting. From what I've been reading online, the NYS Department of Labor has been really backed up lately. One thing that helped me was checking if there are any pending issues or documents needed in the portal - sometimes they request additional info but don't notify you clearly. Also try calling early in the morning around 8am when they open, I've heard that's when you have the best chance of getting through. Hang in there, the waiting is definitely the worst part!

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Dylan Cooper

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just went through this! after BYE date you file new claim, but warning: took me 6 WEEKS to get approved again 😱 system is broken af

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Luca Ferrari

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Six weeks?! That's terrifying. Did they pay you retroactively once approved?

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Dylan Cooper

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eventually yes but I had to call like 50 times. finally got through using claimyr.com after wasting days trying to call myself. But yeah they did backpay everything once it was fixed.

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Ethan Wilson

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Your BYE date (8/21) is the last day of your current benefit year, but you can still certify for that week. After that, you'll need to file a completely new claim - it's not an extension, it's starting over. Since you've been working part-time, they'll calculate your new weekly benefit based on your earnings from the past 18 months, so it'll likely be lower than what you're getting now. The good news is you should still qualify since you have recent work history. Just be prepared for the new claim to take a few weeks to process, and make sure you have all your employment info ready when you apply!

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Gavin King

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did you make sure to file your weekly claim every week? sometimes people think filing the initial claim is enough but you have to keep filing weekly even if you haven't gotten paid yet

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Yes I've been filing every Sunday like I'm supposed to. That's why I'm so confused about why nothing is happening.

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Have you tried calling the dedicated technical support line at 518-457-9000? It's separate from the main claims line and sometimes has shorter wait times. Also, check if your bank account information is exactly correct - even small differences in how your name appears can cause payment delays. I had a similar issue where my middle initial was missing and it held up everything for weeks. You might also want to log out completely and log back in to see if any error messages appear that weren't showing before.

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CosmicCruiser

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The whole system is a joke honestly. They make you jump through hoops just to get money you're entitled to. Been dealing with NYS Department of Labor for months on various issues and it's always something. ALWAYS.

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I feel your pain but complaining doesn't help OP get their money faster

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Jessica Nolan

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I'm going through the exact same thing right now! Filed my claim 10 days ago and still showing pending with no payments. It's really stressful when you're counting on that money. From what I've read online, the NYS Department of Labor is supposed to process initial claims within 2-3 weeks, so hopefully we're both close to getting approved. Have you tried checking if there are any document requests or verification steps needed in your account? Sometimes they ask for additional paperwork that can hold things up.

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