New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

my payment finally came thru this morning! took exactly 9 days like the other person said. check ur account it might be there

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Mateo Lopez

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Just checked and YES! Mine finally came through too! Such a relief. Thanks everyone for all your help and advice through this stressful situation!

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Khalid Howes

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So glad to see this got resolved for everyone! This whole thread was super helpful - I'm dealing with a similar delay right now (day 5 of waiting) and was starting to panic. The info about the quarterly reviews and system updates really puts things in perspective. Bookmarking that Claimyr service and the phone number sequence in case I need them. It's crazy that NYSDOL doesn't communicate these delays better - would save everyone so much stress if they just sent out notices when there are known processing issues.

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Andre Moreau

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Totally agree about the communication issue! I'm new to this community but have been dealing with NY unemployment for a few months now. It's ridiculous that we have to rely on forums like this to figure out what's going on with our payments. The lack of transparency from NYSDOL is really frustrating - a simple email or text notification about processing delays would save so many people from panicking about rent and bills. Hope your payment comes through soon! At least now we know 5-9 days seems to be the norm during these system hiccups.

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Just to reinforce what everyone else is saying - your husband's income absolutely will not impact your unemployment benefits with NYS Department of Labor. I went through this exact situation two years ago when I got laid off from my marketing job. My partner makes significantly more than I did, and I was panicking that we wouldn't qualify. But unemployment insurance in NY is based entirely on YOUR work history and wage credits. The system looks at your individual earnings from your base period (typically the first 4 of the last 5 completed calendar quarters before filing) to determine both eligibility and weekly benefit amount. It's completely separate from household income considerations that you might see with programs like SNAP or Medicaid. Focus on making sure you have sufficient wage credits from your 6 years of work - with your salary history, you should be in good shape if you do need to file a claim.

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Ravi Sharma

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Thank you so much Victoria! It's really reassuring to hear from someone who went through the exact same situation. The detailed explanation about the base period and wage credits is super helpful. I feel much more confident now that if the layoff does happen, I'll be able to navigate the process without worrying about my husband's income affecting anything. Really appreciate everyone taking the time to share their experiences and knowledge!

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QuantumLeap

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I've been through this process recently and can confirm what everyone else is saying - spouse income has zero impact on NYS unemployment benefits. When I filed my claim last fall, they never even asked about my wife's earnings. The entire calculation is based on YOUR quarterly wages during the base period. One small tip though - if you do get laid off, make sure to file your initial claim online rather than trying to call. The online system is much faster and you can do it 24/7. The phone lines are often jammed, especially on Mondays. Also, keep detailed records of your job search activities from day one since you'll need to certify weekly that you're actively looking for work. Good luck and hopefully the layoff doesn't happen!

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Olivia Garcia

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Thanks for the practical tips about filing online vs calling! I definitely would have tried calling first since that feels more "official" to me, but good to know the online system is actually better. And I'll make sure to start documenting job search activities right away if I do end up needing to file. Hopefully you're right and the layoff won't happen, but at least now I feel prepared if it does. Really appreciate all the detailed advice from everyone here!

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Callum Savage

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Just make sure you keep good records of your part-time hours and pay stubs. NYS Department of Labor might not call your employer, but they could always request documentation later if they audit your claim or if something seems off in your weekly certifications.

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I went through this exact same situation about 8 months ago - got laid off from my full-time job but kept a part-time gig that was only giving me about 12 hours a week. NYS Department of Labor never contacted my part-time employer at all. The most important thing is being completely transparent when you file your weekly claims about the hours you worked and money you earned. I actually ended up getting partial benefits for several months while I looked for another full-time position, and it really helped bridge the gap financially. Don't let fear of them contacting your current employer stop you from filing - you're entitled to these benefits and as long as you're honest about your situation, you should be fine.

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This is really reassuring to hear from someone who went through the exact same thing! Did you find the partial benefits calculation straightforward, or was there any confusion about how much you'd get each week? I'm trying to figure out if it's worth filing or if the reduced amount plus the hassle might not be worth it for just 15 hours a week.

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I actually had a very similar situation a few years back - herniated disc from a hiking accident that kept me out of my construction job for 10 weeks. The process was definitely stressful, but I did end up getting benefits. The most important thing is being completely transparent about your limitations while emphasizing what you CAN still do. I had to submit medical documentation every few weeks showing my progress, and I kept detailed records of every office job I applied to. NYS Department of Labor was actually pretty reasonable once they understood I was genuinely looking for work within my physical restrictions. Start your claim ASAP though - there's a waiting period and you can't get retroactive benefits for weeks you don't file. Good luck with your recovery!

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through something so similar. I'm definitely going to file ASAP - I keep hearing that from everyone here. Quick question though - when you say you had to submit medical documentation every few weeks, was that something they specifically requested or did you do that proactively? I want to make sure I stay ahead of any requirements they might have.

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I had a similar experience after a motorcycle accident left me unable to do my electrician job for 12 weeks. The biggest thing that helped me was creating a comprehensive job search strategy focused on what I COULD do - I applied for dispatcher positions, customer service roles, and administrative work in my field. NYS Department of Labor approved my claim because I demonstrated I was actively seeking suitable employment. Pro tip: when you file, don't just say "I can do desk work" - be specific about job titles and industries you're targeting. I kept a spreadsheet of applications and included it with my weekly certifications. Also, consider reaching out to temp agencies that specialize in office work - they often have short-term positions that work well while you're recovering. The whole process took about 4 weeks from filing to first payment, but having that documentation ready made all the difference.

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This is exactly the kind of detailed guidance I was hoping to find! The spreadsheet idea is brilliant - I never would have thought to include that with my weekly certifications. I'm going to start putting together a list of specific job titles and temp agencies in my area right now. Your point about being specific rather than just saying "desk work" makes total sense. I'm wondering though - did you find that temp agencies were understanding about the temporary nature of your restrictions, or did you have to explain that you'd eventually be able to return to your regular field? I want to be upfront about my situation but also don't want to hurt my chances of getting placed.

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Don't hold your breath waiting for a card 😂 But it's definitely worth checking your account periodically. These system audits seem to be identifying lots of past errors.

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Camila Jordan

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Congrats on getting that resolved and getting your extra $504! This thread has been super helpful - I'm definitely going to check my old account now to see if there's anything pending. It's crazy how many people this system audit has affected. Really glad you used that Claimyr service too since it sounds like getting through to NYSDOL directly is nearly impossible these days.

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Yes, this whole thread has been so informative! I'm in a similar situation - got an unexpected KeyBank card two weeks ago and was totally confused. Reading everyone's experiences here makes me feel much more confident about activating it. @Jacinda Yu congrats on the extra $504! That s'a nice surprise. I m'going to check my payment history tonight and probably try that Claimyr service too if I need to call NYSDOL. Thanks everyone for sharing your experiences - this community is so helpful for navigating these confusing unemployment situations!

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