New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more important tip: Take screenshots of your claim information before your BYE date, including your payment history and current benefit rate. Sometimes during the transition to a new benefit year, accessing your old claim information becomes more difficult. Having those records could be important if there are any discrepancies with your new claim.

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Isla Fischer

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That's a great suggestion! I'll definitely take screenshots of everything. Better to have the records and not need them than the other way around.

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Ian Armstrong

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Just went through this exact situation last month! Yes, definitely certify on Sunday for your final week - you're entitled to that payment. The key is timing: certify first thing Sunday morning, then file your new claim the same day. Don't wait! I made the mistake of waiting a few days to file my new claim and it just delayed everything. Also heads up - when you file your new claim, make sure you have all your employer information handy for the past 18 months, including exact dates and wages. The system can be picky about incomplete info. You've got this!

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Yuki Tanaka

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Thanks for sharing your experience! That's really helpful to know about having all the employer info ready. Quick question - when you filed your new claim the same day, did you run into any issues with the system thinking you were trying to double-claim or anything like that? I'm just worried about triggering some kind of flag in their system by doing both things on the same day.

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Jamal Harris

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Good luck with everything! The process can be frustrating but it's definitely possible to get benefits again if you qualify. I'm rooting for you!

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MidnightRider

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I went through this exact situation about 2 years ago! After my benefits expired, I worked various contract jobs for about 9 months before applying again. The process was pretty straightforward - you just need to file a brand new claim online. One thing that helped me was keeping detailed records of all my earnings during that gap period, including 1099s and any cash payments. Also heads up that you'll need to do the whole work search requirement again, but honestly it felt easier the second time around since I knew what to expect. The hardest part was just waiting for the approval, but it did come through. Hang in there!

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Same situation here - lost my job in late October and have been certifying for about a month now with zero payments. It's so frustrating when you're stressed about bills and the system gives you no real updates. I've been checking the payment history daily but it's completely empty. At this point I'm wondering if I should try calling or if there's some issue with my claim that I don't know about. The uncertainty is almost worse than the waiting itself!

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Amara Nnamani

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I feel your pain! The uncertainty really is the worst part. I'm in almost the exact same boat - been certifying for weeks with nothing to show for it. At least we're not alone in this mess. Have you tried any of the suggestions people mentioned above? I'm thinking about trying that claimyr service or maybe calling my assemblyperson like someone suggested. This whole system is so broken it's ridiculous.

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Everett Tutum

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I'm going through the exact same thing right now! Filed in early November and have been certifying weekly for about a month with absolutely nothing. My claim shows approved online but zero payments have hit my account. It's so stressful not knowing if there's some hidden issue or if this is just the normal (terrible) timeline. I've tried calling a few times but can never get through - just endless hold music and then disconnects. Reading through everyone's experiences here, it sounds like the 3-4 week mark is when you really need to start pushing to talk to someone. I think I'm going to try that claimyr service people keep mentioning since the regular phone system seems impossible. Hang in there everyone - hopefully we'll all get through this bureaucratic nightmare soon! 🤞

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I work in HR and see these cases all the time. The key phrases NYS Department of Labor looks for are 'constructive dismissal' or 'forced to resign due to intolerable working conditions.' But you absolutely must have documentation - emails, witness statements, complaints filed with HR or management, medical records if stress-related, etc. The burden of proof is on you to show you had no reasonable alternative but to quit. File your claim truthfully and be prepared for an initial denial and appeal process.

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Amina Diop

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This is really helpful, thank you. I did file one complaint with HR about my supervisor's behavior but they basically ignored it. Would that help my case?

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Yes, definitely include that HR complaint in your documentation. It shows you tried to resolve the issue through proper channels before quitting. Make sure to get a copy of the complaint and any response (or lack thereof) from HR.

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Yuki Watanabe

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I went through something similar last year when I had to quit due to my manager's constant verbal abuse and unreasonable demands. NYS Department of Labor initially denied my claim, but I successfully appealed by focusing on "good cause" reasons. Here's what worked for me: 1) I used the exact phrase "constructive dismissal due to hostile work environment" in my appeal, 2) I gathered every piece of evidence I could - screenshots of nasty emails, notes from meetings with dates/times, even a coworker who witnessed some incidents, 3) I documented how the situation affected my health (had to see a doctor for stress). The whole process took about 3 months but I eventually got approved with back pay. Don't give up after the first denial - most quit cases get denied initially but many are overturned on appeal if you have solid documentation.

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Dmitry Petrov

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I went through something really similar last year - got fired for attendance issues after some genuine emergencies. The key thing I learned is that NYS Department of Labor distinguishes between "misconduct" (intentional wrongdoing) and just not meeting expectations. Car trouble and trying to find coverage shows good faith effort on your part. Definitely apply right away and be detailed about your circumstances in the application. Even if you get an initial denial, don't give up - the appeal process gave me a chance to explain my situation properly and I ended up getting benefits. Document everything you can about your attempts to be responsible about attendance.

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Debra Bai

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This is really helpful - thank you for sharing your experience! It's reassuring to know that showing good faith effort matters in these cases. I'm definitely going to apply right away and include all the details about my car breaking down and trying to find coverage. Did you have to wait long for the appeal hearing after your initial denial?

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I actually just went through the unemployment application process myself after being terminated for what my employer called "misconduct" (attendance issues due to childcare problems). The online application was pretty straightforward, and they ask specific questions about the circumstances of your termination. Make sure to be honest but also detailed about your efforts to resolve the issues - like you trying to find coverage when your car broke down. The initial review took about 2-3 weeks in my case. Even though I was nervous about it, I'm glad I applied because they ultimately approved my claim. The worst thing that can happen is they say no, but then you still have the appeal option. Don't let the "misconduct" label scare you away from applying - let the experts at NYS Department of Labor make that determination.

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