Stuck in NY unemployment limbo over green card verification - 3 months and counting

Yes! Same boat but different document. I'm on a work visa and they've been "verifying" my status for 4 months now. Called 16 times and get a different answer every time. One rep told me it could take up to 6 months for Homeland Security verifications. The system is completely broken.

After wasting weeks trying to reach someone at ny unemployment, I finally found a service that got me connected to a real person! Used claimyr.com and they kept redialing until they got through, then connected me directly to an agent. Talking to a real person finally broke my claim free after it was stuck for 5 weeks. Worth checking out this video that shows how it works: https://youtu.be/Rdqa1gKtxuE

I had the EXACT same issue last year! Also GC holder. The trick that finally worked was asking to speak to a supervisor who had the authority to override the additional review. Took me 9 calls but the 9th one finally connected me to someone who could help. The regular agents can't do anything for these immigration verification cases.

omg the immigration verification stuff is a nightmare rn. My cousin (Canadian with work permit) has been waiting almost 90 days for his claim to clear. He sent them copies of EVERYTHING and they still say they're "verifying". I think the whole system is just overwhelmed.

The NY unemployment system has a serious blind spot when it comes to people with green cards and work visas. I've been through this exact situation twice now. Here's what actually works: First, you need to speak to an actual claims specialist, not just the frontline reps who answer the phones. Regular agents can only see that your claim is "pending review" but can't override anything. Second, you need to ask specifically for someone in the "specialized documentation" department. Regular supervisors often don't have authorization for immigration document reviews. Third, document EVERYTHING. Get the name and ID number of every person you speak with. Take notes of dates, times, and what was said. Fourth, be persistent but polite. Some agents will tell you there's nothing they can do and to just wait. That's not true. There's always an escalation path. Fifth, if you're still stuck, try reaching them through claimyr.com - it's the only reliable way I've found to get through the phone maze without spending your entire day on hold. Sixth, as a last resort, contact your state assembly person's office. They have special channels to unemployment office leadership and can often break the logjam. Hope this helps! The system is seriously broken, but there are ways through it if you're persistent.

Dealing with this right now too. Green card holder, been waiting since December. I finally got through to someone last week who said they needed additional verification from USCIS and that can take "up to 5 months" due to backlogs. The whole system is a joke.

It's not just green cards, they're doing this with citizens too if you have any name discrepancies or if you've ever lived abroad. My account got flagged for "identity verification" because my middle name was different on some documents. Took 11 weeks to clear.

I know this sounds dum but have u tried sending a message through the portal? Sometimes they actually respond to those and it can trigger movement on ur claim. Not guaranteed but worth a shot.

I've been stuck in identity verification hell for 77 days. Called over 30 times. Finally got through using claimyr.com last week and spoke to a supervisor who was actually helpful. She confirmed my docs were approved but the system hadn't updated. She manually pushed my claim through and I got paid 2 days later. Don't give up!

For anyone else stuck in ths situation - START CALLING UR STATE REPRESENTATIVE NOW. Don't wait. They have special contacts at unemployment who can flag ur case. Its how I finally got mine resolved after 9 weeks of waiting on my work permit verification.

Having a green card shouldnt even require extra verification WTF. I thought that was the whole point of a green card - proving you're authorized to work. NY unemployment system is completely broken.

This happened to my wife (also GC holder). After 3 months of waiting, we found out that they had misspelled her A-number when sending the verification to USCIS. Double-check that all your info was entered correctly.

the problem is they're using some ancient verification system that has no communication with USCIS's actual database. I work in software and the whole system is a disaster. They basically send manual requests that sit in a queue for months.

Try emailing ImmigrationVerification@labor.ny.gov - I found this email after digging through some old forum posts. Sent them my info and got movement on my claim within a week. Worth a shot.

i swear they do this on purpose hoping people will just give up. stay persistent! keep calling! the squeaky wheel gets the grease with these ppl 🤡