Identity verification stuck in pending for a month with ESD despite multiple submissions

yea its happenin to lots of ppl right now. my cousins been waiting 6 weeks just for them to verify his docs. esd is super backed up because of all the fraud they had last year

This is unfortunately a common issue with ESD right now. Their verification department is taking 4-7 weeks to process documents, even for people who've verified before. Make sure you've uploaded the correct document types (government ID, Social Security card, etc.). If you've submitted everything correctly, you mostly need to wait, but there are a few things you can try: 1. Send a secure message through your eServices account specifically mentioning how long you've been waiting 2. Contact your state representative - they can sometimes help expedite 3. Check if any alerts or action items appear in your account that might be causing additional delays One important thing - keep filing your weekly claims even while waiting for verification to process. You'll get paid retroactively once verified.

the same thing happened to me!!! it took them 5 weeks to verify my identity even though I'd been on unemployment before with the same documents. so frustrating. i couldn't pay rent on time because of their delay.

I had this exact issue in January. After weeks of not getting through on the phone, I finally used Claimyr to connect with an ESD agent (claimyr.com). They have this service that basically waits on hold for you and calls when an agent is available. The video demo shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I actually got to speak with someone, they found that my verification documents were sitting in their system but hadn't been assigned to a reviewer. The agent was able to expedite the review, and my verification was processed within 48 hours after that call. Definitely worth trying since you've already been waiting a month.

NOBODY at ESD knows what they're doing anymore! I'm so TIRED of this broken system. I had my verification rejected TWICE even though I sent exactly what they asked for!!! Had to go through an entire appeal process just to get someone with a brain to look at my documents. The whole department is completely dysfunctional and they don't care that we can't pay our bills while they take their sweet time with these "verifications." The worst part is you can't even get a straight answer about how long it should take!

I was stuck in verification limbo for about 5 weeks last month. What finally worked for me was contacting my state representative's office. I explained my situation, and their constituent services person reached out to their ESD liaison. My verification was processed within 3 days after that contact. Google "[your county] state representative" to find contact info for yours. They really can help move things along when the system is stuck.

Have you checked if there are any other pending issues on your claim besides the identity verification? Sometimes there can be multiple issues causing delays. Log into eServices and look at the "Notices/Letters" section and also check for any alerts showing in red at the top of your dashboard. I found out I had an able & available issue that was holding up my claim in addition to the verification problem.

One more thing I should mention - ESD sometimes has different levels of verification. The basic ID verification and then a more thorough verification if they have specific concerns about your claim. If you're in the second category, it typically takes longer. Did you receive any specific notices about why they needed verification again after you'd already done it before?

UPDATE: I took several of the suggestions here and finally got movement on my claim! I contacted my state representative yesterday morning, and by this afternoon I got an email from ESD saying my identity verification was complete. All my pending weekly claims now show as processing for payment! Thanks everyone for the advice - especially about contacting my representative, that really seemed to make the difference.