ID verification adjudication timeline for ESD claims in 2025?
I'm seriously starting to panic. My unemployment claim has been stuck in adjudication since February 8th. The ESD website shows it's for identity verification purposes (had to upload my driver's license, SSN card, and utility bill through their secure portal on Feb 10th). It's now been almost 4 weeks with zero updates. I've tried calling at least 15 times but either get disconnected or sit on hold until their office closes. My savings are almost gone and rent is due next week. Does anyone know how long these ID verification adjudications are taking currently? Is there anything I can do to speed up the process? I'm getting desperate here.
19 comments
Andre Lefebvre
Identity verification adjudication is taking FOREVER right now. Mine took 6 weeks to clear in January! The ESD systems got updated at the beginning of the year and they're dealing with a backlog of verification cases. Unfortunately there's not much you can do except keep trying to call and check your online account daily. Make sure you're still filing your weekly claims even while in adjudication!
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Carmen Ruiz
•6 WEEKS?? Oh god, I can't wait that long. I'm filing my weekly claims but haven't received a penny yet. Did they eventually backpay you for all those weeks once your ID was verified?
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Zoe Dimitriou
ya mine was in verification for like a month... just keep filing every week and theyll pay u everything once it clears. but ya its super slow rn
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QuantumQuest
I work with unemployment cases professionally, and I can tell you that ID verification adjudication is currently taking 4-7 weeks in Washington. The ESD is dealing with increased fraud prevention measures, which has slowed processing significantly. Here's what you need to do: 1. Continue filing weekly claims without fail 2. Check your ESD account for any correspondence requiring response 3. Make sure your contact information is up-to-date 4. If you're facing immediate financial hardship, contact your local WorkSource office for emergency assistance resources while waiting They will backpay all eligible weeks once your identity is verified, so don't worry about losing those benefits. Just be patient and keep all documentation.
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Carmen Ruiz
•Thank you! This is really helpful information. I'm definitely in a financial hardship situation, so I'll reach out to WorkSource today. I didn't know they could help with emergency resources.
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Jamal Anderson
I was in the EXACT same boat last month!!! The system is completely broken right now. I uploaded my ID documents THREE SEPARATE TIMES because their system kept saying they couldn't verify me. Then they flagged my account for "suspicious activity" just because I was trying to fix their mistake!!! 😡 After 5 weeks of nothing I finally got through to an actual ESD agent who fixed everything in literally 5 minutes. But it took me over 200 calls to finally not get hung up on. The whole system is a JOKE.
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Mei Zhang
•same hapen to me to!! they made me upload my stuff 2 times and i had to mail in a paper copy to. its so anoying
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Liam McGuire
After dealing with this exact issue, I found a service called Claimyr that got me through to an ESD agent when nothing else worked. It basically keeps redialing for you until it gets through, then connects you when there's an actual agent. I was skeptical but honestly was desperate after 3 weeks in adjudication. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The website is claimyr.com - my ID verification was resolved the same day I finally talked to someone. Completely worth it when you're about to miss rent payments.
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Carmen Ruiz
•I hadn't heard of this service before. I'm at the point where I'll try anything. Did you actually get immediate resolution when you talked to someone? I'm worried they'll just tell me to keep waiting even if I do get through.
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Liam McGuire
•Yes! The agent I spoke with looked up my account and saw that my documents were actually fine, they just hadn't been reviewed yet. She put me through to the ID verification team directly and they cleared me while I was on the phone. Got paid for all 3 weeks the next day.
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Amara Eze
Identity verification is one step in the adjudication process that helps ESD prevent fraud. While it's frustrating, it's important to understand the standard timeline: - Simple identity verification: 2-4 weeks - Complex cases (multiple documents needed): 4-7 weeks - Cases with potential issues: 6-8 weeks As others have mentioned, continue filing your weekly claims. Each week you file will be marked as "pending" until adjudication completes, then you'll receive all eligible payments at once. If you're experiencing immediate financial hardship, I recommend: 1. Contacting your mortgage/rent provider to explain the situation 2. Applying for emergency assistance through DSHS 3. Reaching out to United Way's 211 service for local resources Document everything, including all attempts to contact ESD. If your adjudication extends beyond 8 weeks, you may qualify for expedited processing.
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Carmen Ruiz
•Thanks for breaking down the timeline - that helps me understand where I am in the process. I've already contacted my landlord, but I'll definitely look into DSHS and United Way too. Really appreciate the detailed advice.
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Mei Zhang
im in same boat. my claim been stuck since feb 1 n still no money. i call everyday n cant get thru. seems like everyone having same problem i guess.
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Amara Eze
Quick update for everyone in this thread: I just checked with an ESD contact and they confirmed they're currently working through a backlog of ID verification cases from early February. They expect to clear most of these within the next 10 business days. If you uploaded documents in early-mid February, you should see movement on your claim soon.
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Carmen Ruiz
•Oh my gosh, that's such good news! I uploaded mine on February 10th so hopefully I'll be in that batch. Thank you so much for the update!
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Jamal Anderson
•I'll believe it when I see it! They've been saying "10 more days" for MONTHS!!!
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Carmen Ruiz
UPDATE: After trying everything suggested here, I finally got through to ESD using the Claimyr service. The agent confirmed my ID docs were fine and just needed review. She expedited my case and THREE HOURS LATER my account updated to "paid"! All 4 weeks of backpay should hit my account tomorrow. For anyone dealing with this - keep filing weekly claims, be persistent about calling, and document everything. Thanks everyone for your help and advice during this stressful time.
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Andre Lefebvre
•That's awesome news! So happy you got it resolved. The relief must be incredible.
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Zoe Dimitriou
•lucky!! mine still stuck but im gonna try that service 2
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