New York Unemployment won't let me update phone number online - keeps failing

same thing happened to me last week. The website is such garbage rn 🤮

I had the same issue but found a way to actually get someone on the phone. Used this service called claimyr.com - they dial through the phone menu and wait on hold, then connect you when a real person picks up. Costs $20 but worked for me. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

You need to clear your browser cache and cookies first. Then try logging in again and updating. Worked for me!

The online system has been having major technical difficulties lately. Here's what you need to do: 1. Try using a different browser first 2. If that doesn't work, you'll need to speak with a rep directly 3. Best time to call is right when they open at 8am 4. If you can't get through by calling yourself, use claimyr.com - they'll wait on hold for you 5. Once you get someone, ask them to verify all your contact info is correct in the system The phone system is overwhelmed but these steps should help you get it sorted out. Good luck!

took me 3 weeks to get this fixed lol welcome to unemployment hell 👹

have u tried using the mobile app instead? sometimes it works better than the website