NYDOL payment stuck on pending - how to actually reach someone?
Hey everyone, I've been waiting for my unemployment payment to be released for what feels like forever. I've tried calling the unemployment office but I can never get through. It's so frustrating just sitting here waiting for something to happen. Has anyone else been in this situation? Any advice on how to actually get someone on the phone or speed up the process?
18 comments
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Savannah Weiner
Ugh, I feel your pain. I was in the same boat last month. It's like they don't want us to actually get our money 🙄
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Levi Parker
•For real tho. The system is so broken, it's like they're trying to make it as difficult as possible
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Libby Hassan
•Yep, welcome to the club. I've been waiting for 6 weeks now. It's ridiculous
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Hunter Hampton
I found a way to actually get someone on the phone! There's this site called claimyr.com that has a calling tool. It dials through the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Sofia Peña
•Sounds too good to be true. Has anyone else tried this?
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Aaron Boston
•20 bucks? Idk man, seems kinda sketchy
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Hunter Hampton
•I get the skepticism, but it really did work for me. Saved me hours of frustration. Worth every penny imo
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Sophia Carter
•How long did you have to wait with this service?
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Hunter Hampton
•It took about 2 hours total, but I didn't have to do anything. The service called me when an agent was on the line
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Chloe Zhang
Have you tried contacting your local representative? Sometimes they can help push things through faster.
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Brandon Parker
Here's what worked for me: 1. Call right when they open in the morning 2. If you get a busy signal, hang up and immediately redial 3. Keep doing this until you get through to the menu 4. Once you're in the queue, DO NOT HANG UP no matter how long it takes It took me about 2 hours of redialing, but I finally got through. Good luck!
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Adriana Cohn
•This is solid advice. I did something similar and it worked after a few days of trying
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Jace Caspullo
•2 hours of redialing? ain't nobody got time for that 😩
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Melody Miles
Have you checked your online account? Sometimes there's additional info they need that you can submit online without calling
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Giovanni Martello
•Yeah, I've checked a million times. There's nothing there asking for more info. It just says my claim is pending 😕
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Nathaniel Mikhaylov
I heard they just updated their system last week. Maybe that's causing delays for everyone?
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Eva St. Cyr
•Classic government IT. One step forward, ten steps back 🤦♂️
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Kristian Bishop
Pro tip: if you're gonna try calling, use multiple phones at once. Increases your chances of getting through. I had my cell, work phone, and landline all going at the same time lol
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